Difference between revisions of "PMS"

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PMS stands for Property Management System
 
PMS stands for Property Management System
  
 +
== Main Functionality ==
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hoteliga PMS has the following features:
  
== Features ==
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'''Reservations Management'''
hoteliga PMS has the following features:
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:*[[The Dashboard (Home Page)|dashboard]]
* Management of reservations through an interactive calendar
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:*[[The Reservations Calendar|reservations calendar]]
* Management of multiple [[Price Lists|price lists]]
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:*[[The Reservations Table|reservations table]]
* Management of [[Housekeeping|housekeeping]]
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:*[[The Room Layout|room layout]]
* Multi-user access with restricted privileges
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'''[[Customer Management]]'''
* Support of [[Regional Settings|multiple currencies and languages]]
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:*[[customer reservation history|customer reservation history]]
* Dynamic [[Templates|templates]] for:
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:*[[transactions|Transactions]]
** Invoices
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:*[[customer categorization|Customer Categorization]]
** e-mail communication with the customer
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'''Guest Management'''
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:*[[Guest details|Guest details]]
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:*[[Guest reports|Guest reports]]
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'''Agencies Management'''
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:*[[Contracts]]
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:*[[Agencies_Management#Transactions|transactions]]
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:*[[Agencies_Management#Balances|balances]]
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:*[[Booking agency Setup|Booking agency]]
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'''[[Housekeeping]]'''
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:*plans
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:*tasks
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:*mobile app
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'''[[Invoicing]]'''
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:*taxes
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:*counters
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:*[[templates]]
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:*[[reports]]
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:*[[QR code myData]]
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'''[[Room Maintenance]]'''
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'''[[Export Data for the Authorities]]'''
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:*police and statistics authorities
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'''[[Automation]]'''
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:*automated emails
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== Key Characteristics ==
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* Highly localizable (languages, currencies, taxation)
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* Multiple [[Contracts|contracts]]
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* [[Price Lists|Price lists]] season-based or day-by-day
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* [[Users|User management]]
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* Dynamic [[Templates|templates]]
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* Many general and detailed [[Reports|reports]]
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* Optional integrated direct connections with OTAs ([[Channel Manager|hoteliga channel manager]]) or third-party channel managers
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* Optional integration with [[Booking Engine|hoteliga booking engine]]
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* [[API]] available for custom applications
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* [[Connected Rooms]]
  
 
== The User Interface ==
 
== The User Interface ==
* The layout of the [[Main Menu|main menu]]
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* [[The Dashboard (Home Page)]]
* The layout of [[The Reservation Window|the reservation window]]
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* [[The Reservations Calendar]]
* How grids work
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* [[The Reservation Window]]
* [[Calendar info]]
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* [[The Room Layout]]
* ...
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* [[Other Settings]]
  
 
== Key Concepts ==
 
== Key Concepts ==
* Normal and agreed price
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* Simplified Look, Easy to Understand
* Overbooking is allowed
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* [[The Normal and the Agreed Price|Normal price and agreed price]]
* High flexibility (allowing user not to use specific functions, such as invoicing)
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* Overbooking allowed (and highlighted)
* There is no night audit
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* Room capacity on room level, not on room-type level
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* No night audits
 +
* Similar user experience in desktop and mobile
  
 
== HOW-TO's ==
 
== HOW-TO's ==
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* How to [[Housekeeping Setup|set rules for housekeeping]]
 
* How to [[Housekeeping Setup|set rules for housekeeping]]
 
* How to [[Extra charges|add extra charges]]
 
* How to [[Extra charges|add extra charges]]
* How to [[Manage customers|manage customers]]
 
 
* How to [[Change Board name|change board name]]
 
* How to [[Change Board name|change board name]]
 
* How to [[Create New Users|create new users]]
 
* How to [[Create New Users|create new users]]
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* How to [[Create Vouchers|create new vouchers]]
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* How to [[How to Ensure Delivery of E-mails Sent Through the PMS with the new DMARC and DKIM setup|ensure delivery of e-mails sent through the PMS with the new DMARC and DKIM setup]]
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* How to [[How to Ensure Delivery of E-mails Sent Through the PMS|ensure delivery of e-mails sent through the PMS]]
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 +
== Integrations ==
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* '''[[Chekin]]'''

Latest revision as of 13:40, 4 March 2024

PMS stands for Property Management System

Main Functionality

hoteliga PMS has the following features:

Reservations Management

Customer Management

Guest Management

Agencies Management

Housekeeping

  • plans
  • tasks
  • mobile app

Invoicing

Room Maintenance

Export Data for the Authorities

  • police and statistics authorities

Automation

  • automated emails

Key Characteristics

The User Interface

Key Concepts

  • Simplified Look, Easy to Understand
  • Normal price and agreed price
  • Overbooking allowed (and highlighted)
  • Room capacity on room level, not on room-type level
  • No night audits
  • Similar user experience in desktop and mobile

HOW-TO's

Integrations