Difference between revisions of "PMS"

Revision as of 12:51, 22 February 2024

PMS stands for Property Management System

Main Functionality

hoteliga PMS has the following features:

Reservations Management

• dashboard
• reservations calendar
• reservations table
• room layout

Customer Management

• customer reservation history
• Transactions
• Customer Categorization

Guest Management

• Guest details
• Guest reports

Agencies Management

• Contracts
• transactions
• balances

Housekeeping

• plans
• tasks
• mobile app

Invoicing

• taxes
• counters
• templates
• reports
• QR code myData

Room Maintenance

Export Data for the Authorities

• police and statistics authorities

Automation

• automated emails

Key Characteristics

• Highly localizable (languages, currencies, taxation)
• Multiple contracts
• Price lists season-based or day-by-day
• User management
• Dynamic templates
• Many general and detailed reports
• Optional integrated direct connections with OTAs (hoteliga channel manager) or third-party channel managers
• Optional integration with hoteliga booking engine
• API available for custom applications
• Connected Rooms

The User Interface

• The Dashboard (Home Page)
• The Reservations Calendar
• The Reservation Window
• The Room Layout
• Other Settings

Key Concepts

• Simplified Look, Easy to Understand
• Normal price and agreed price
• Overbooking allowed (and highlighted)
• Room capacity on room level, not on room-type level
• No night audits
• Similar user experience in desktop and mobile

HOW-TO's

• How to setup your property
• How to set room types, room groups and rooms
• How to set special prices
• How to create a booking agency
• How to set rules for housekeeping
• How to add extra charges
• How to change board name
• How to create new users
• How to create new vouchers
• How to ensure delivery of e-mails sent through the PMS

Integrations

• Chekin