Difference between revisions of "PMS"

From hoteliga
Jump to: navigation, search
 
(51 intermediate revisions by 10 users not shown)
Line 3: Line 3:
 
== Main Functionality ==
 
== Main Functionality ==
 
hoteliga PMS has the following features:
 
hoteliga PMS has the following features:
* '''Reservations Management''' (dashboard, reservations calendar, reservations grid, room layout)
+
 
* '''Customer Management''' (customer reservation history, transactions, customer categorization)
+
'''Reservations Management'''  
* '''Guest Management''' (guest details, guest reports)
+
:*[[The Dashboard (Home Page)|dashboard]]
* '''Agencies Management''' (contracts, transactions, balances)
+
:*[[The Reservations Calendar|reservations calendar]]
* '''Housekeeping''' (plans, tasks, mobile app)
+
:*[[The Reservations Table|reservations table]]
* '''Invoicing''' (taxes, counters, templates, reports)
+
:*[[The Room Layout|room layout]]
* '''Room Maintenance''' (out of service and out of order)
+
'''[[Customer Management]]'''  
* '''Export Data for the Authorities''' (police and statistics authorities)
+
:*[[customer reservation history|customer reservation history]]
 +
:*[[transactions|Transactions]]
 +
:*[[customer categorization|Customer Categorization]]
 +
'''Guest Management'''  
 +
:*[[Guest details|Guest details]]
 +
:*[[Guest reports|Guest reports]]
 +
'''Agencies Management'''  
 +
:*[[Contracts]]
 +
:*[[Agencies_Management#Transactions|transactions]]
 +
:*[[Agencies_Management#Balances|balances]]
 +
:*[[Booking agency Setup|Booking agency]]
 +
'''[[Housekeeping]]'''  
 +
:*plans
 +
:*tasks
 +
:*mobile app
 +
'''[[Invoicing]]'''  
 +
:*taxes
 +
:*counters
 +
:*[[templates]]
 +
:*[[reports]]
 +
:*[[QR code myData]]
 +
'''[[Room Maintenance]]'''  
 +
 
 +
'''[[Export Data for the Authorities]]'''  
 +
:*police and statistics authorities
 +
'''[[Automation]]'''
 +
:*automated emails
  
 
== Key Characteristics ==
 
== Key Characteristics ==
 
* Highly localizable (languages, currencies, taxation)
 
* Highly localizable (languages, currencies, taxation)
* Multiple contracts
+
* Multiple [[Contracts|contracts]]
 
* [[Price Lists|Price lists]] season-based or day-by-day
 
* [[Price Lists|Price lists]] season-based or day-by-day
* User management
+
* [[Users|User management]]
 
* Dynamic [[Templates|templates]]
 
* Dynamic [[Templates|templates]]
 +
* Many general and detailed [[Reports|reports]]
 
* Optional integrated direct connections with OTAs ([[Channel Manager|hoteliga channel manager]]) or third-party channel managers
 
* Optional integrated direct connections with OTAs ([[Channel Manager|hoteliga channel manager]]) or third-party channel managers
 
* Optional integration with [[Booking Engine|hoteliga booking engine]]
 
* Optional integration with [[Booking Engine|hoteliga booking engine]]
 
* [[API]] available for custom applications
 
* [[API]] available for custom applications
 +
* [[Connected Rooms]]
  
 
== The User Interface ==
 
== The User Interface ==
Line 26: Line 54:
 
* [[The Reservations Calendar]]
 
* [[The Reservations Calendar]]
 
* [[The Reservation Window]]
 
* [[The Reservation Window]]
* The Room Layout
+
* [[The Room Layout]]
* The Tables
+
* [[Other Settings]]
  
 
== Key Concepts ==
 
== Key Concepts ==
 
* Simplified Look, Easy to Understand
 
* Simplified Look, Easy to Understand
* Normal price and agreed price
+
* [[The Normal and the Agreed Price|Normal price and agreed price]]
 
* Overbooking allowed (and highlighted)
 
* Overbooking allowed (and highlighted)
 
* Room capacity on room level, not on room-type level
 
* Room capacity on room level, not on room-type level
Line 44: Line 72:
 
* How to [[Housekeeping Setup|set rules for housekeeping]]
 
* How to [[Housekeeping Setup|set rules for housekeeping]]
 
* How to [[Extra charges|add extra charges]]
 
* How to [[Extra charges|add extra charges]]
* How to [[Manage customers|manage customers]]
 
 
* How to [[Change Board name|change board name]]
 
* How to [[Change Board name|change board name]]
 
* How to [[Create New Users|create new users]]
 
* How to [[Create New Users|create new users]]
 +
* How to [[Create Vouchers|create new vouchers]]
 +
* How to [[How to Ensure Delivery of E-mails Sent Through the PMS with the new DMARC and DKIM setup|ensure delivery of e-mails sent through the PMS with the new DMARC and DKIM setup]]
 +
* How to [[How to Ensure Delivery of E-mails Sent Through the PMS|ensure delivery of e-mails sent through the PMS]]
 +
 +
== Integrations ==
 +
* '''[[Chekin]]'''

Latest revision as of 12:40, 4 March 2024

PMS stands for Property Management System

Main Functionality

hoteliga PMS has the following features:

Reservations Management

Customer Management

Guest Management

Agencies Management

Housekeeping

  • plans
  • tasks
  • mobile app

Invoicing

Room Maintenance

Export Data for the Authorities

  • police and statistics authorities

Automation

  • automated emails

Key Characteristics

The User Interface

Key Concepts

  • Simplified Look, Easy to Understand
  • Normal price and agreed price
  • Overbooking allowed (and highlighted)
  • Room capacity on room level, not on room-type level
  • No night audits
  • Similar user experience in desktop and mobile

HOW-TO's

Integrations