Difference between revisions of "PMS"
From hoteliga
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* '''[[Customer Management]]''' ([[customer reservation history|customer reservation history]], [[transactions|Transactions]], [[customer categorization|Customer Categorization]]) | * '''[[Customer Management]]''' ([[customer reservation history|customer reservation history]], [[transactions|Transactions]], [[customer categorization|Customer Categorization]]) | ||
* '''Guest Management''' (guest details, guest reports) | * '''Guest Management''' (guest details, guest reports) | ||
| − | * '''Agencies Management''' ([[Contracts|contracts]], transactions, balances) | + | * '''[[Agencies Management]]''' ([[Contracts|contracts]], transactions, balances) |
* '''[[Housekeeping]]''' (plans, tasks, mobile app) | * '''[[Housekeeping]]''' (plans, tasks, mobile app) | ||
* '''[[Invoicing]]''' (taxes, counters, [[templates]], [[reports]]) | * '''[[Invoicing]]''' (taxes, counters, [[templates]], [[reports]]) | ||
Revision as of 16:20, 8 September 2021
PMS stands for Property Management System
Contents
Main Functionality
hoteliga PMS has the following features:
- Reservations Management (dashboard, reservations calendar, reservations table, room layout)
- Customer Management (customer reservation history, Transactions, Customer Categorization)
- Guest Management (guest details, guest reports)
- Agencies Management (contracts, transactions, balances)
- Housekeeping (plans, tasks, mobile app)
- Invoicing (taxes, counters, templates, reports)
- Room Maintenance (out of service and out of order)
- Export Data for the Authorities (police and statistics authorities)
- Automation (automated emails)
Key Characteristics
- Highly localizable (languages, currencies, taxation)
- Multiple contracts
- Price lists season-based or day-by-day
- User management
- Dynamic templates
- Many general and detailed reports
- Optional integrated direct connections with OTAs (hoteliga channel manager) or third-party channel managers
- Optional integration with hoteliga booking engine
- API available for custom applications
- Connected Rooms
The User Interface
- The Dashboard (Home Page)
- The Reservations Calendar
- The Reservation Window
- The Room Layout
- Other Settings
Key Concepts
- Simplified Look, Easy to Understand
- Normal price and agreed price
- Overbooking allowed (and highlighted)
- Room capacity on room level, not on room-type level
- No night audits
- Similar user experience in desktop and mobile
HOW-TO's
- How to setup your property
- How to set room types, room groups and rooms
- How to set special prices
- How to create a booking agency
- How to set rules for housekeeping
- How to add extra charges
- How to change board name
- How to create new users
- How to create new vouchers
- How to ensure delivery of e-mails sent through the PMS
