Difference between revisions of "PMS"

Revision as of 10:48, 1 September 2020

PMS stands for Property Management System

Main Functionality

hoteliga PMS has the following features:

• Reservations Management (dashboard, reservations calendar, reservations table, room layout)
• Customer Management (customer reservation history, transactions, customer categorization)
• Guest Management (guest details, guest reports)
• Agencies Management (contracts, transactions, balances)
• Housekeeping (plans, tasks, mobile app)
• Invoicing (taxes, counters, templates, reports)
• Room Maintenance (out of service and out of order)
• Export Data for the Authorities (police and statistics authorities)
• Automation (automated emails)

Key Characteristics

• Highly localizable (languages, currencies, taxation)
• Multiple contracts
• Price lists season-based or day-by-day
• User management
• Dynamic templates
• Many general and detailed reports
• Optional integrated direct connections with OTAs (hoteliga channel manager) or third-party channel managers
• Optional integration with hoteliga booking engine
• API available for custom applications

The User Interface

• The Dashboard (Home Page)
• The Reservations Calendar
• The Reservation Window
• The Room Layout
• Other Settings

Key Concepts

• Simplified Look, Easy to Understand
• Normal price and agreed price
• Overbooking allowed (and highlighted)
• Room capacity on room level, not on room-type level
• No night audits
• Similar user experience in desktop and mobile

HOW-TO's

• How to setup your property
• How to set room types, room groups and rooms
• How to set special prices
• How to create a booking agency
• How to set rules for housekeeping
• How to add extra charges
• How to change board name
• How to create new users
• How to create new vouchers
• How to ensure delivery of e-mails sent through the PMS