Reservation Statuses
From hoteliga
The possible reservation statuses are defined below:
Status | Meaning | Other Available Statuses |
---|---|---|
Tentative | Reservation is not confirmed, customer has not made deposit or is not sure. This is usually used for direct reservations. IMPORTANT: A reservation in this status is not taken into account when updating the OTAs for availability. | Confirmed, Canceled Tentative |
Confimed | Reservation is confirmed, it's a reservation from an OTA or customer has provided deposit or credit card number. | Tentative, Checked-in, Canceled confirmed, No show |
Checked In | Customer has arrived at the property and has been registered at the front desk/reception. | Confirmed, Checked Out, Early Departure, Late Checkout |
Checked Out | Customer has left the property after having paid any outstanding amounts. | Checked In |
Early Departure | Customer has left the property earlier than defined in the checkin/checkout policy. | Checked In |
Canceled confirmed | Customer has canceled his confirmed reservation. May have to pay cancelation fees, depending on the property's cancelation policy. | Confirmed |
Canceled tentative | Customer has canceled his tentative reservation. This is usually used for direct reservations. | Tentative |
No Show | Customer was expected to arrive at the property but did not. May have to pay cancelation fees, depending on the property's cancelation policy. | Confirmed |