Channel Manager
From hoteliga
Contents
Introduction
A channel manager is software that allows your property to directly connect with various OTAs. With this tool, you can easily update rates, allotment, availability and restrictions.
Why it is Necessary to Have a Channel Manager
If your property is contracted with many OTAs, you have to login frequently to each and every one of the OTA extranets and update mostly prices and allotment. This process is very time consuming and can also lead to mistakes, as it is done manually.
Channel Manager Options
With hoteliga you can choose among three channel managers:
- the hoteliga Channel Manager, the most integrated solution with direct certified connections
- Parity Rate, an affordable channel manager
- SiteMinder, a very popular channel manager
After choosing the right channel manager for you, you need to decide the way that data will be synchronized between hoteliga PMS and the OTAs. The following options exist:
- One-way connection. The OTA only sends reservations to the hoteliga PMS, nothing else. Choose this option if you are used to manage prices/rates from the OTA's extranet.
- Two-way connection. The OTA sends reservations to the hotelia PMS, and at the same time the hoteliga PMS sends room allotment, room rate/type availability, prices and restrictions to the OTA. This is the full and most complete connection one can get.
FAQs
- How Do I Get the Credit Card Information From a Reservation?
- What Information hoteliga exchanges with Channels?
- What Kind of Restrictions are in Booking.com?
- How can the Hotel add a Room/Rate?
- How can I add or set Special Prices to each Channel?
- What happens when I get a reservation with a Special Price that is not set in hoteliga?
- How can I change the Cancelation Policy in a Channel?
