How to Ensure Delivery of E-mails Sent Through the PMS
Introduction
The hoteliga PMS has a template system where the user can prepare and send from inside a reservation various preset and personalized e-mails.
Those e-mails are sent with the sender being the e-mail that is defined in the basic settings of the property (Settings⇒Basic data) and are sent through hoteliga's mail server which is specially setup for this purpose.
If you have also the hoteliga booking engine, the reservation confirmation e-mails are also sent through the same server.
This e-mail server is monitored 24x7 and is setup to be whitelisted from anti-spam systems, as one can see here.
However, as hoteliga's mail server is sending e-mails on your behalf, it has to be stated somewhere that hoteliga's server is accepted to do so, and that it's not some kind of phising operation.