Difference between revisions of "How to Ensure Delivery of E-mails Sent Through the PMS"
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The hoteliga PMS has a template system where the user can prepare and send from inside a reservation various preset and personalized e-mails. | The hoteliga PMS has a template system where the user can prepare and send from inside a reservation various preset and personalized e-mails. | ||
| − | Those e-mails are sent through hoteliga's mail server which is specially setup for | + | Those e-mails are sent with the sender being the e-mail that is defined in the basic settings of the property (Settings⇒Basic data) and are sent through hoteliga's mail server which is specially setup for this purpose. |
| − | + | If you have also the hoteliga booking engine, the reservation confirmation e-mails are also sent through the same server. | |
| − | + | This e-mail server is monitored 24x7 and is setup to be whitelisted from anti-spam systems, as one can see [https://mxtoolbox.com/SuperTool.aspx?action=blacklist%3aadmin2.hoteliga.com&run=toolpage here]. | |
However, as hoteliga's mail server is sending e-mails on your behalf, it has to be stated somewhere that hoteliga's server is accepted to do so, and that it's not some kind of [https://en.wikipedia.org/wiki/Phishing phising] operation. | However, as hoteliga's mail server is sending e-mails on your behalf, it has to be stated somewhere that hoteliga's server is accepted to do so, and that it's not some kind of [https://en.wikipedia.org/wiki/Phishing phising] operation. | ||
Revision as of 12:00, 1 September 2020
Introduction
The hoteliga PMS has a template system where the user can prepare and send from inside a reservation various preset and personalized e-mails.
Those e-mails are sent with the sender being the e-mail that is defined in the basic settings of the property (Settings⇒Basic data) and are sent through hoteliga's mail server which is specially setup for this purpose.
If you have also the hoteliga booking engine, the reservation confirmation e-mails are also sent through the same server.
This e-mail server is monitored 24x7 and is setup to be whitelisted from anti-spam systems, as one can see here.
However, as hoteliga's mail server is sending e-mails on your behalf, it has to be stated somewhere that hoteliga's server is accepted to do so, and that it's not some kind of phising operation.
