Reservation Statuses - Revision history

Tania at 15:34, 3 July 2017

2017-07-03T15:34:05Z

Tania at 15:24, 3 July 2017

2017-07-03T15:24:15Z

Dimitris at 05:57, 3 July 2017

2017-07-03T05:57:42Z

Dimitris at 05:55, 3 July 2017

2017-07-03T05:55:50Z

Dimitris at 05:46, 3 July 2017

2017-07-03T05:46:54Z

Dimitris at 05:45, 3 July 2017

2017-07-03T05:45:17Z

Dimitris at 05:32, 3 July 2017

2017-07-03T05:32:15Z

Dimitris at 05:29, 3 July 2017

2017-07-03T05:29:32Z

Dimitris at 05:27, 3 July 2017

2017-07-03T05:27:01Z

Dimitris at 05:23, 3 July 2017

2017-07-03T05:23:51Z

@@ Line 7: / Line 7: @@
 |-
 |Tentative
-|Reservation is not confirmed, customer has not made deposit or is not sure. This is usually used for direct reservations. IMPORTANT: A reservation in this status is not taken into account when updating the [[OTA]]s for availability.
+|Reservation is not confirmed, customer has not made deposit or is not sure. This is usually used for direct reservations. IMPORTANT: A reservation in this status is not taken into account when updating the '''[[OTA]]'''s for availability.
 |Confirmed, Canceled Tentative
 |-
 |Confimed
-|Reservation is confirmed, it's a reservation from an [[OTA]] or customer has provided deposit or credit card number.
+|Reservation is confirmed, it's a reservation from an '''[[OTA]]''' or customer has provided deposit or credit card number.
 |Tentative, Checked-in, Canceled confirmed, No show
 |-
@@ Line 43: / Line 43: @@
 |-
 |New From Channel
-|A new reservation arrived from an [[OTA]] or the hoteliga booking engine. It must be reviewed and a (temporary) room/apartment/bed must be assigned.
+|A new reservation arrived from an '''[[OTA]]''' or the hoteliga booking engine. It must be reviewed and a (temporary) room/apartment/bed must be assigned.
 |Confirmed
 |-
 |Modified From Channel
-|An [[OTA]] reservation was modified. It must be reviewed and confirmed.
+|An '''[[OTA]]''' reservation was modified. It must be reviewed and confirmed.
 |Confirmed
 |-
 |Canceled From Channel
-|An [[OTA]] reservation was canceled. It must be reviewed and set to 'Canceled Confirmed'. Customer may have to pay additional fees.
+|An '''[[OTA]]''' reservation was canceled. It must be reviewed and set to 'Canceled Confirmed'. Customer may have to pay additional fees.
 |Canceled Confirmed
 |}

@@ Line 7: / Line 7: @@
 |-
 |Tentative
-|Reservation is not confirmed, customer has not made deposit or is not sure. This is usually used for direct reservations. IMPORTANT: A reservation in this status is not taken into account when updating the OTAs for availability.
+|Reservation is not confirmed, customer has not made deposit or is not sure. This is usually used for direct reservations. IMPORTANT: A reservation in this status is not taken into account when updating the [[OTA]]s for availability.
 |Confirmed, Canceled Tentative
 |-
 |Confimed
-|Reservation is confirmed, it's a reservation from an OTA or customer has provided deposit or credit card number.
+|Reservation is confirmed, it's a reservation from an [[OTA]] or customer has provided deposit or credit card number.
 |Tentative, Checked-in, Canceled confirmed, No show
 |-
@@ Line 43: / Line 43: @@
 |-
 |New From Channel
-|A new reservation arrived from an OTA or the hoteliga booking engine. It must be reviewed and a (temporary) room/apartment/bed must be assigned.
+|A new reservation arrived from an [[OTA]] or the hoteliga booking engine. It must be reviewed and a (temporary) room/apartment/bed must be assigned.
 |Confirmed
 |-
 |Modified From Channel
-|An OTA reservation was modified. It must be reviewed and confirmed.
+|An [[OTA]] reservation was modified. It must be reviewed and confirmed.
 |Confirmed
 |-
 |Canceled From Channel
-|An OTA reservation was canceled. It must be reviewed and set to 'Canceled Confirmed'. Customer may have to pay additional fees.
+|An [[OTA]] reservation was canceled. It must be reviewed and set to 'Canceled Confirmed'. Customer may have to pay additional fees.
 |Canceled Confirmed
 |}

@@ Line 49: / Line 49: @@
 |An OTA reservation was modified. It must be reviewed and confirmed.
 |Confirmed
 |}

@@ Line 36: / Line 36: @@
 |No Show
 |Customer was expected to arrive at the property but did not. May have to pay cancelation fees, depending on the property's cancelation policy.
 |Confirmed
 |}

@@ Line 25: / Line 25: @@
 |Customer has left the property earlier than defined in the checkin/checkout policy.
 |Checked In
 |-
 |Canceled confirmed
@@ Line 37: / Line 33: @@
 |Customer has canceled his tentative reservation. This is usually used for direct reservations.
 |Tentative
 |}

@@ Line 15: / Line 15: @@
 |-
 |Checked In
-|Customer has arrived at the property and has been registered.
+|Customer has arrived at the property and has been registered at the front desk/reception.
 |Confirmed, Checked Out, Early Departure, Late Checkout
 |}