Automation - Revision history

Irene: /* Automation Plans */

2020-07-22T10:03:20Z

‎Automation Plans

Irene: /* Automation Plans */

2020-07-22T10:02:12Z

‎Automation Plans

Irene: /* Settings */

2020-07-22T10:01:35Z

‎Settings

Irene: /* Examples */

2020-07-22T09:42:09Z

‎Examples

Irene: /* Automation Tasks */

2020-07-22T09:39:40Z

‎Automation Tasks

Irene: /* Automation Plans */

2020-07-22T09:33:42Z

‎Automation Plans

Irene: /* Automation Plans */

2020-07-22T09:30:38Z

‎Automation Plans

Irene: /* Introduction */

2020-07-22T09:24:40Z

‎Introduction

George: /* POST request */

2019-10-22T12:12:23Z

‎POST request

Katya: /* GET request */

2019-10-22T12:09:11Z

‎GET request

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 # Time execution (in hours) - when you want a task of this plan to be executed (12h before/24h after some action)
 # Execution moment - Before, after or on time of an event.
-# Event type - types of event (arrival, departure, checkin, checkout, creation)
+# Event type - types of events that trigger the creation of tasks (arrival, departure, checkin, checkout, creation)
 # Handle group separately - if the reservation for which the event took place is a group one, then tasks will be generated for all reservations in group
 # Task action - what kind of action will take place:

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 ==Automation Plans==
-Automation Plans are rules by which tasks will be created. You can configure the actions that will take place and what time they should be executed.
+Automation Plans are rules by which tasks will be automatically generated. You can configure the actions that will take place and what time they should be executed.
 In "Automation plans" you can add a new rule to generate tasks.

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 ==Settings==
-To be able to use automation you need to go to Options ⇒ Tools
+You can find Automation in Options ⇒ Tools
 [[File:OptionsTools.png|200px]]

@@ Line 66: / Line 66: @@
 ==Examples==
-The first thing you need to configure checkin checkout times in Tools ⇒ Automation Settings.
+The first things you need to configure are check-in and check-out times in Tools ⇒ Automation Settings.
-Then you can start to create a plan (Tools ⇒ Automation Plans).
+Then you can start creating a plan (Tools ⇒ Automation Plans).
 [[File:AutomationPlan.png]]
@@ Line 80: / Line 80: @@
 [[File:AutomationTask.png]]
-After the task will be executed a customer will get an email and the task's status will change and you will see when the task was actually sent:
+After the task will be executed the customer will get an email. Task's status will change and you will see when the task was actually executed:
 [[File:FinishedAutomationTask.png]]

@@ Line 30: / Line 30: @@
 ==Automation Tasks==
-Automation tasks are tasks which will be executed by Azure Function at the set time.
+Automation tasks are tasks which will be executed by Azure Function at the selected time.
 ===Actions===
-Depends on an action type set in the plan, an email with selected template can be send, raw email with just text.
+Depends on the action type set in the plan. An email with selected template can be send or raw email with just text.
 ====Template Email====
-TemplateEmail action allows you to choose a template which will be send to a customer. You need to choose which template will be used as email template. When you choose "Template email action" you will see "templateId" parameter and you need to choose template from drop down. For example you want to send a welcome email when a customer checks in, then plan may look like:
+TemplateEmail action allows you to choose a template which will be send to the customer. You need to choose which template will be used as email template. When you choose "Template email action" you will see "templateId" parameter and you need to choose a template from the drop down menu. For example, if you want to send a welcome email when a customer checks in, then plan should look like:
 [[File:Welcomeplan.png]]
 ====Raw Email Action====
-If you want to send just simple text email, you can choose Raw Email Action. You will see three parameters to fill:
+If you want to send just simple text email, then you should choose "Raw Email Action". You will see three parameters to fill:
 [[File:RawEmailAction.png]]
@@ Line 50: / Line 50: @@
 ====Webhook Action====
-You can use this type of action if you need to send reservation information to a custom callback.
+You should use this type of action if you want to send reservation's information to a custom callback.
-Beware the endpoint you provide must execute within 5 seconds. Otherwise the call will fail.
+Note that the response from the endpoint you provide must be returned within 5 seconds. Otherwise the call will fail.
 [[File:Webhook.png]]

@@ Line 16: / Line 16: @@
 ==Automation Plans==
-Automation Plans are rules by what tasks will be created. You can configure by what actions tasks will be triggered and what time they should be executed.
+Automation Plans are rules by which tasks will be created. You can configure the actions that will take place and what time they should be executed.
-In automation plan you can add a new rule, when automation tasks will be triggered.
+In "Automation plans" you can add a new rule to generate tasks.
-# Title - the title of an automation plan
+# Title - the title of the automation plan
-# Time execution (in hours) - when you want this event to happen (12h before/24h after some action)
+# Time execution (in hours) - when you want a task of this plan to be executed (12h before/24h after some action)
-# Execution moment - Before, after, on time of an action.
+# Execution moment - Before, after or on time of an event.
 # Event type - types of event (arrival, departure, checkin, checkout, creation)
-# Task action - what kind of task will be triggered:
+# Task action - what kind of action will take place:
 ## template email action - sending an email template (parameters: templateId)
 ## raw email message - sending raw email message without a template (parameters: template - message, emailAddress - receiver, subject - subject of an email)

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 ==Introduction==
-Automation is the technology by which a process or procedure is performed with minimal human assistance. Automation saves time on creating repeated tasks, you just need to configure rules for the future tasks which will be generated. You can use it for sending emails to customers automatically, without manual work. For example, you want to send a welcome email to a customer when a reservation created, or "thank you for staying with us" email after checkout.
+Automation is the technology by which a process or procedure is performed with minimal human assistance. Automation saves time on creating repeated tasks, you just need to configure rules (automation plans) for the future tasks to be generated. You can use it for sending emails to customers automatically, without manual work. For example, you want to send a welcome email to a customer when a reservation created, or "thank you for staying with us" email after checkout.
 ==Settings==

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 ====POST request====
 [[File:webhook_example_en.png]]
 [[File:webhook_task.png]]

← Older revision		Revision as of 12:09, 22 October 2019
Line 120:		Line 120:

	====GET request====		====GET request====
		+
		+	[[File:webhook_example_get_en.png]]


	Request URL: <pre>https://your-endpoint.com?reservationId=12678&dateFrom=18/10/2019&dateTo=20/10/2019&customerFullName=TestFullName</pre>		Request URL: <pre>https://your-endpoint.com?reservationId=12678&dateFrom=18/10/2019&dateTo=20/10/2019&customerFullName=TestFullName</pre>