http://help.hoteliga.com/en/api.php?action=feedcontributions&user=Marcia&feedformat=atomhoteliga - User contributions [en]2024-03-29T10:29:07ZUser contributionsMediaWiki 1.28.0http://help.hoteliga.com/en/index.php?title=Cleaning_Fees&diff=3118Cleaning Fees2024-02-27T14:58:53Z<p>Marcia: /* Selecting Tax Rate for Cleaning Fees */</p>
<hr />
<div>==Introduction==<br />
<br />
The cleaning fees funcionality allows you to charge this type of fees for every reservation automatically during invoicing.<br />
<br />
These fees can also appear in the hoteliga booking engine in the results page and the checkout page.<br />
<br />
It is a feature that is especially useful for apartment owners, where typically there is always charges for cleaning fees.<br />
==Instructions==<br />
===Setting up Cleaning Fees per Room Type (Apartment)===<br />
To begin with setting up cleaning fees, go to '''Settings⇒Room Types'''.<br />
<br />
In the list of Room Types you can already see which room type (apartment) has already cleaning fees, and if so, what is the fee for each of them.<br />
<br />
As you can see, there can be different cleaning fees per room type (apartment), or no cleaning fees at all (usually this is the case for hotel room types).<br />
<br />
'''[TODO: Image]'''<br />
<br />
Click on the room type (apartment) for which you want to set or change the cleaning fees. <br />
<br />
In the room type dialog, scroll to the bottom. Set the new cleaning fees in the property's currency and click on '''Save'''.<br />
<br />
'''[TODO: Image]'''<br />
===Selecting Tax Rate for Cleaning Fees===<br />
The next step is to select what tax rate will be applied to the cleaning fees. Go to '''Settings⇒Invoicing Options'''.<br />
<br />
From there, select which tax rate will be applied to the cleaning fees. If you don't see any tax rates, please make sure you have already created some taxes in the system.<br />
<br />
After selecting a tax rate, click on '''Save'''.<br />
<br />
'''[TODO: Image]'''<br />
<br />
===Enabling Cleaning Fees for a Price List===<br />
The next thing to do, is to decide on which price list cleaning fees will be applied. Go to '''Settings⇒Price Lists'''.</div>Marciahttp://help.hoteliga.com/en/index.php?title=Police_authorities_Hotels&diff=2679Police authorities Hotels2021-09-09T17:25:53Z<p>Marcia: /* Register Guests */</p>
<hr />
<div>== Default Information == <br />
By default hoteliga will display the following guest fields inside your reservations for completion: <br />
* Salutation (Sex)<br />
* Last name (Surname)<br />
* First name (Name)<br />
* Date of birth (DOB)<br />
* Age (Age)<br />
* Ident. doc. (Document type)<br />
* Ident. doc. num. (document number)<br />
* Issue date (issue date)<br />
* Exp. date<br />
* Nationality<br />
* State/prov.<br />
<br />
== Adding guest fields ==<br />
<br />
Depending on the country where your property is located, additional fields can be required.<br />
<br />
While you are setting up your property in your hoteliga account<br />
<br />
You can enable/disable further fields, from '''Options=> Settings=> Reservation Options''' <br />
<br />
<br />
[[File:guests.png]]<br />
<br />
<br />
Once you have completed your settings, you must fill in all the required details in the tab Guests inside your reservations at the moment of arrival.<br />
<br />
== Register Guests ==<br />
[[File:reservationguest.png]]<br />
<br />
At this point you have 3 choices:<br />
<br />
1- If you have an integrated online check-in system with hoteliga by clicking the button scanner you will be able to transfer all recorded data to hoteliga.<br />
<br />
2- If the person that completed the reservation is one of the guests by clicking copy from customer, name and surname are automatically populated to the guest details, living you with the additional fields to complete. <br />
<br />
3- If its a complete new guest, click New guest and fill out all required information.<br />
[[File:dataregisterchoice.png]]<br />
<br />
== Test == <br />
<br />
== Test 3 == <br />
<br />
== Test 4 ==</div>Marciahttp://help.hoteliga.com/en/index.php?title=Police_authorities_Hotels&diff=2678Police authorities Hotels2021-09-09T17:23:10Z<p>Marcia: </p>
<hr />
<div>== Default Information == <br />
By default hoteliga will display the following guest fields inside your reservations for completion: <br />
* Salutation (Sex)<br />
* Last name (Surname)<br />
* First name (Name)<br />
* Date of birth (DOB)<br />
* Age (Age)<br />
* Ident. doc. (Document type)<br />
* Ident. doc. num. (document number)<br />
* Issue date (issue date)<br />
* Exp. date<br />
* Nationality<br />
* State/prov.<br />
<br />
== Adding guest fields ==<br />
<br />
Depending on the country where your property is located, additional fields can be required.<br />
<br />
While you are setting up your property in your hoteliga account<br />
<br />
You can enable/disable further fields, from '''Options=> Settings=> Reservation Options''' <br />
<br />
<br />
[[File:guests.png]]<br />
<br />
<br />
Once you have completed your settings, you must fill in all the required details in the tab Guests inside your reservations at the moment of arrival.<br />
<br />
== Register Guests ==<br />
[[File:reservationguest.png]]<br />
<br />
At this point you have 3 choices:<br />
<br />
1- If you have an integrated online check-in with hoteliga by clicking the button scanner you will be able to transfer all recorded data to hoteliga.<br />
<br />
2- If the person that completed the reservation is one of the guests by clicking copy from customer, name and surname are automatically populated to the guest details, living you with the additional fields to complete. <br />
<br />
3- If its a complete new guest, click New guest and fill out all required information.<br />
[[File:dataregisterchoice.png]]<br />
<br />
== Test == <br />
<br />
== Test 3 == <br />
<br />
== Test 4 ==</div>Marciahttp://help.hoteliga.com/en/index.php?title=Police_authorities_Hotels&diff=2677Police authorities Hotels2021-09-09T17:22:21Z<p>Marcia: </p>
<hr />
<div>== Baisc Information == <br />
By default hoteliga will display the following guest fields inside your reservations for completion: <br />
* Salutation (Sex)<br />
* Last name (Surname)<br />
* First name (Name)<br />
* Date of birth (DOB)<br />
* Age (Age)<br />
* Ident. doc. (Document type)<br />
* Ident. doc. num. (document number)<br />
* Issue date (issue date)<br />
* Exp. date<br />
* Nationality<br />
* State/prov.<br />
<br />
== Adding guest fields ==<br />
<br />
Depending on the country where your property is located, additional fields can be required.<br />
<br />
While you are setting up your property in your hoteliga account<br />
<br />
You can enable/disable further fields, from '''Options=> Settings=> Reservation Options''' <br />
<br />
<br />
[[File:guests.png]]<br />
<br />
<br />
Once you have completed your settings, you must fill in all the required details in the tab Guests inside your reservations at the moment of arrival.<br />
<br />
== Register Guests ==<br />
[[File:reservationguest.png]]<br />
<br />
At this point you have 3 choices:<br />
<br />
1- If you have an integrated online check-in with hoteliga by clicking the button scanner you will be able to transfer all recorded data to hoteliga.<br />
<br />
2- If the person that completed the reservation is one of the guests by clicking copy from customer, name and surname are automatically populated to the guest details, living you with the additional fields to complete. <br />
<br />
3- If its a complete new guest, click New guest and fill out all required information.<br />
[[File:dataregisterchoice.png]]<br />
<br />
== Test == <br />
<br />
== Test 3 == <br />
<br />
== Test 4 ==</div>Marciahttp://help.hoteliga.com/en/index.php?title=Police_authorities_Hotels&diff=2676Police authorities Hotels2021-09-09T17:21:01Z<p>Marcia: </p>
<hr />
<div>By default hoteliga will display the following guest fields inside your reservations for completion: <br />
* Salutation (Sex)<br />
* Last name (Surname)<br />
* First name (Name)<br />
* Date of birth (DOB)<br />
* Age (Age)<br />
* Ident. doc. (Document type)<br />
* Ident. doc. num. (document number)<br />
* Issue date (issue date)<br />
* Exp. date<br />
* Nationality<br />
* State/prov.<br />
<br />
== Adding guest fields ==<br />
<br />
Depending on the country where your property is located, additional fields can be required.<br />
<br />
While you are setting up your property in your hoteliga account<br />
<br />
You can enable/disable further fields, from '''Options=> Settings=> Reservation Options''' <br />
<br />
<br />
[[File:guests.png]]<br />
<br />
<br />
Once you have completed your settings, you must fill in all the required details in the tab Guests inside your reservations at the moment of arrival.<br />
<br />
== Register Guests ==<br />
[[File:reservationguest.png]]<br />
<br />
At this point you have 3 choices:<br />
<br />
1- If you have an integrated online check-in with hoteliga by clicking the button scanner you will be able to transfer all recorded data to hoteliga.<br />
<br />
2- If the person that completed the reservation is one of the guests by clicking copy from customer, name and surname are automatically populated to the guest details, living you with the additional fields to complete. <br />
<br />
3- If its a complete new guest, click New guest and fill out all required information.<br />
[[File:dataregisterchoice.png]]<br />
<br />
== Test == <br />
<br />
== Test 3 == <br />
<br />
== Test 4 ==</div>Marciahttp://help.hoteliga.com/en/index.php?title=Export_Data_for_the_Authorities&diff=2675Export Data for the Authorities2021-09-09T17:07:00Z<p>Marcia: </p>
<hr />
<div>== Introduction ==<br />
In some countries such as Spain, Portugal, Italy and Colombia hoteliers must communicate to the territorially competent police headquarters, EXCLUSIVELY through the Accommodation Service, the details of the guests inhouse<br />
<br />
The creation and manual sending of guests registration slips one by one to the authorities is a headache, a lot of energy consumed in the process and can cause legal troubles.<br />
<br />
'''hoteliga''' has developed a tool that can help you so you don’t have to worry about anything because our system will do it for you. <br />
<br />
First of all you need to be registered with the corresponding authorities and complete the setup inside your '''hoteliga''' account.<br />
<br />
For Police Authorities the main (base) details to be uploaded/exported are:<br />
<br />
*Name and surname(s),<br />
*Document type, date of issue and number of the identity document,<br />
*Sex,<br />
*Date of birth,<br />
*Nationality (country),<br />
*Day of arrival (when the client enters your vacation property).<br />
<br />
While the basic information to be sent for different type of properties is the same, there are a few initial configuration settings that need to be taken into account to the different of Authorities.<br />
<br />
<br />
== Export Data (Hotels) ==<br />
*[[ Police authorities Hotels]]<br />
*[[ Statistics authorities ]]<br />
<br />
== Export Data (Apartments) ==<br />
*[[ Police authorities ]]<br />
*[[ Statistics authorities ]]</div>Marciahttp://help.hoteliga.com/en/index.php?title=Export_Data_for_the_Authorities&diff=2674Export Data for the Authorities2021-09-09T17:02:06Z<p>Marcia: </p>
<hr />
<div>== Introduction ==<br />
In some countries such as Spain, Portugal, Italy and Colombia hoteliers must communicate to the territorially competent police headquarters, EXCLUSIVELY through the Accommodation Service, the details of the guests inhouse<br />
<br />
The creation and manual sending of guests registration slips one by one to the authorities is a headache, a lot of energy consumed in the process and can cause legal troubles.<br />
<br />
'''hoteliga''' has developed a tool that can help you so you don’t have to worry about anything because our system will do it for you. <br />
<br />
First of all you need to be registered with the corresponding authorities and complete the setup inside your '''hoteliga''' account.<br />
<br />
For Police Authorities the main (base) details to be uploaded/exported are:<br />
<br />
*Name and surname(s),<br />
*Document type, date of issue and number of the identity document,<br />
*Sex,<br />
*Date of birth,<br />
*Nationality (country),<br />
*Day of arrival (when the client enters your vacation property).<br />
<br />
While the basic information to be sent for different type of properties is the same, there are a few initial configuration settings that need to be taken into account.<br />
<br />
== Export Data (Hotels) ==<br />
*[[ Police authorities Hotels]]<br />
*[[ Statistics authorities ]]<br />
<br />
== Export Data (Apartments) ==<br />
*[[ Police authorities ]]<br />
*[[ Statistics authorities ]]</div>Marciahttp://help.hoteliga.com/en/index.php?title=Police_authorities_Hotels&diff=2673Police authorities Hotels2021-09-09T16:27:11Z<p>Marcia: </p>
<hr />
<div>By default hoteliga will display the following guest fields inside your reservations for completion: <br />
* Salutation (Sex)<br />
* Last name (Surname)<br />
* First name (Name)<br />
* Date of birth (DOB)<br />
* Age (Age)<br />
* Ident. doc. (Document type)<br />
* Ident. doc. num. (document number)<br />
* Issue date (issue date)<br />
* Exp. date<br />
* Nationality<br />
* State/prov.<br />
<br />
== Adding guest fields ==<br />
<br />
Depending on the country where your property is located, additional fields can be required.<br />
<br />
While you are setting up your property in your hoteliga account<br />
<br />
You can enable/disable further fields, from '''Options=> Settings=> Reservation Options''' <br />
<br />
<br />
[[File:guests.png]]<br />
<br />
<br />
Once you have completed your settings, you must fill in all the required details in the tab Guests inside your reservations at the moment of arrival.<br />
<br />
== Register Guests ==<br />
[[File:reservationguest.png]]<br />
<br />
At this point you have 3 choices:<br />
<br />
1- If you have an integrated online check-in with hoteliga by clicking the button scanner you will be able to transfer all recorded data to hoteliga.<br />
<br />
2- If the person that completed the reservation is one of the guests by clicking copy from customer, name and surname are automatically populated to the guest details, living you with the additional fields to complete. <br />
<br />
3- If its a complete new guest, click New guest and fill out all required information.<br />
[[File:dataregisterchoice.png]]</div>Marciahttp://help.hoteliga.com/en/index.php?title=Police_authorities_Hotels&diff=2672Police authorities Hotels2021-09-09T16:26:18Z<p>Marcia: </p>
<hr />
<div>By default hoteliga will display the following guest fields inside your reservations for completion: <br />
* Salutation (Sex)<br />
* Last name (Surname)<br />
* First name (Name)<br />
* Date of birth (DOB)<br />
* Age (Age)<br />
* Ident. doc. (Document type)<br />
* Ident. doc. num. (document number)<br />
* Issue date (issue date)<br />
* Exp. date<br />
* Nationality<br />
* State/prov.<br />
<br />
== Adding guest fields ==<br />
<br />
Depending on the country where your property is located, additional fields can be required.<br />
<br />
While you are setting up your property in your hoteliga account<br />
<br />
You can enable/disable further fields, from '''Options=> Settings=> Reservation Options''' <br />
<br />
<br />
[[File:guests.png]]<br />
<br />
Once you have completed your settings, you must fill in all the required details in the tab Guests inside your reservations at the moment of arrival.<br />
[[File:reservationguest.png]]<br />
<br />
== Register Guests ==<br />
At this point you have 3 choices:<br />
<br />
1- If you have an integrated online check-in with hoteliga by clicking the button scanner you will be able to transfer all recorded data to hoteliga.<br />
<br />
2- If the person that completed the reservation is one of the guests by clicking copy from customer, name and surname are automatically populated to the guest details, living you with the additional fields to complete. <br />
<br />
3- If its a complete new guest, click New guest and fill out all required information.<br />
[[File:dataregisterchoice.png]]</div>Marciahttp://help.hoteliga.com/en/index.php?title=File:Dataregisterchoice.png&diff=2671File:Dataregisterchoice.png2021-09-09T16:19:47Z<p>Marcia: </p>
<hr />
<div></div>Marciahttp://help.hoteliga.com/en/index.php?title=Police_authorities_Hotels&diff=2670Police authorities Hotels2021-09-09T16:19:21Z<p>Marcia: </p>
<hr />
<div>By default hoteliga will display the following guest fields inside your reservations for completion: <br />
* Salutation (Sex)<br />
* Last name (Surname)<br />
* First name (Name)<br />
* Date of birth (DOB)<br />
* Age (Age)<br />
* Ident. doc. (Document type)<br />
* Ident. doc. num. (document number)<br />
* Issue date (issue date)<br />
* Exp. date<br />
* Nationality<br />
* State/prov.<br />
<br />
Depending on the country where your property is located, additional fields can be required.<br />
<br />
While you are setting up your property in your hoteliga account<br />
<br />
You can enable/disable further fields, from '''Options=> Settings=> Reservation Options''' <br />
<br />
<br />
[[File:guests.png]]<br />
<br />
Once you have completed your settings, you must fill in all the required details in the tab Guests inside your reservations at the moment of arrival.<br />
[[File:reservationguest.png]]<br />
<br />
At this point you have 3 choices:<br />
<br />
1- If you have an integrated online check-in with hoteliga by clicking the button scanner you will be able to transfer all recorded data to hoteliga.<br />
<br />
2- If the person that completed the reservation is one of the guests by clicking copy from customer, name and surname are automatically populated to the guest details, living you with the additional fields to complete. <br />
<br />
3- If its a complete new guest, click New guest and fill out all required information.<br />
[[File:dataregisterchoice.png]]</div>Marciahttp://help.hoteliga.com/en/index.php?title=Police_authorities_Hotels&diff=2597Police authorities Hotels2021-09-08T15:30:50Z<p>Marcia: </p>
<hr />
<div>By default hoteliga will display the following guest fields inside your reservations for completion: <br />
* Salutation (Sex)<br />
* Last name (Surname)<br />
* First name (Name)<br />
* Date of birth (DOB)<br />
* Age (Age)<br />
* Ident. doc. (Document type)<br />
* Ident. doc. num. (document number)<br />
* Issue date (issue date)<br />
* Exp. date<br />
* Nationality<br />
* State/prov.<br />
<br />
Depending on the country where your property is located, additional fields can be required.<br />
<br />
While you are setting up your property in your hoteliga account<br />
<br />
You can enable/disable further fields, from '''Options=> Settings=> Reservation Options''' <br />
<br />
<br />
[[File:guests.png]]<br />
<br />
Once you have completed your settings, you must fill in all the required details in the tab Guests inside your reservations at the moment of arrival.<br />
[[File:reservationguest.png]]<br />
<br />
At this point you have 3 choices:<br />
<br />
1- If you have an integrated online check-in with hoteliga by clicking the button scanner you will be able to transfer all recorded data to hoteliga.<br />
<br />
2- If the person that completed the reservation is one of the guests by clicking copy from customer, name and surname are automatically populated to the guest details, living you with the additional fields to complete. <br />
<br />
3- If its a complete new guest, click New guest and fill out all required information.</div>Marciahttp://help.hoteliga.com/en/index.php?title=Police_authorities_Hotels&diff=2595Police authorities Hotels2021-09-08T15:30:24Z<p>Marcia: </p>
<hr />
<div>By default hoteliga will display the following guest fields inside your reservations for completion: <br />
* Salutation (Sex)<br />
* Last name (Surname)<br />
* First name (Name)<br />
* Date of birth (DOB)<br />
* Age (Age)<br />
* Ident. doc. (Document type)<br />
* Ident. doc. num. (document number)<br />
* Issue date (issue date)<br />
* Exp. date<br />
* Nationality<br />
* State/prov.<br />
<br />
Depending on the country where your property is located, additional fields can be required.<br />
<br />
While you are setting up your property in your hoteliga account<br />
<br />
You can enable/disable further fields, from '''Options=> Settings=> Reservation Options''' <br />
<br />
<br />
[[File:guests.png]]<br />
<br />
Once you have completed your settings, you must fill in all the required details in the tab Guests inside your reservations at the moment of arrival.<br />
[[File:reservationguest.png]]<br />
<br />
At this point you have 3 choices:<br />
1- If you have an integrated online check-in with hoteliga by clicking the button scanner you will be able to transfer all recorded data to hoteliga.<br />
2- If the person that completed the reservation is one of the guests by clicking copy from customer, name and surname are automatically populated to the guest details, living you with the additional fields to complete. <br />
3- If its a complete new guest, click New guest and fill out all required information.</div>Marciahttp://help.hoteliga.com/en/index.php?title=File:Reservationguest.png&diff=2589File:Reservationguest.png2021-09-08T15:05:09Z<p>Marcia: Marcia uploaded a new version of File:Reservationguest.png</p>
<hr />
<div></div>Marciahttp://help.hoteliga.com/en/index.php?title=File:Reservationguest.png&diff=2588File:Reservationguest.png2021-09-08T15:03:49Z<p>Marcia: </p>
<hr />
<div></div>Marciahttp://help.hoteliga.com/en/index.php?title=Police_authorities_Hotels&diff=2587Police authorities Hotels2021-09-08T15:03:02Z<p>Marcia: </p>
<hr />
<div>By default hoteliga will display the following guest fields inside your reservations for completion: <br />
* Salutation (Sex)<br />
* Last name (Surname)<br />
* First name (Name)<br />
* Date of birth (DOB)<br />
* Age (Age)<br />
* Ident. doc. (Document type)<br />
* Ident. doc. num. (document number)<br />
* Issue date (issue date)<br />
* Exp. date<br />
* Nationality<br />
* State/prov.<br />
<br />
Depending on the country where your property is located, additional fields can be required.<br />
<br />
While you are setting up your property in your hoteliga account<br />
<br />
You can enable/disable further fields, from '''Options=> Settings=> Reservation Options''' <br />
<br />
<br />
[[File:guests.png]]<br />
<br />
Once you have completed your settings, you must fill in all the required details in the tab Guests inside your reservations at the moment of arrival.<br />
[[File:reservationguest.png]]</div>Marciahttp://help.hoteliga.com/en/index.php?title=Police_authorities_Hotels&diff=2559Police authorities Hotels2021-09-08T13:01:45Z<p>Marcia: </p>
<hr />
<div>By default hoteliga will display the following guest fields inside your reservations for completion: <br />
* Salutation (Sex)<br />
* Last name (Surname)<br />
* First name (Name)<br />
* Date of birth (DOB)<br />
* Age (Age)<br />
* Ident. doc. (Document type)<br />
* Ident. doc. num. (document number)<br />
* Issue date (issue date)<br />
* Exp. date<br />
* Nationality<br />
* State/prov.<br />
<br />
Depending on the country where your property is located, additional fields can be required.<br />
<br />
While you are setting up your property in your hoteliga account<br />
<br />
You can enable/disable further fields, from '''Options=> Settings=> Reservation Options''' <br />
<br />
<br />
[[File:guests.png]]</div>Marciahttp://help.hoteliga.com/en/index.php?title=Police_authorities_Hotels&diff=2558Police authorities Hotels2021-09-08T12:50:34Z<p>Marcia: </p>
<hr />
<div>By default without any further actions hoteliga will display the following guest fields inside your reservations: <br />
* Salutation (Sex)<br />
* Last name (Surname)<br />
* First name (Name)<br />
* Date of birth (DOB)<br />
* Age (Age)<br />
* Ident. doc. (Document type)<br />
* Ident. doc. num. (document number)<br />
* Issue date (issue date)<br />
* Exp. date<br />
* Nationality<br />
* State/prov.<br />
<br />
Depending on the country where your property is located, additional fields can be required.<br />
<br />
While you are setting up your property in your hoteliga account<br />
<br />
You can enable/disable further fields, from '''Options=> Settings=> Reservation Options''' <br />
<br />
<br />
<br />
[[File:guests.png]]</div>Marciahttp://help.hoteliga.com/en/index.php?title=Export_Data_for_the_Authorities&diff=2557Export Data for the Authorities2021-09-08T12:43:44Z<p>Marcia: </p>
<hr />
<div>== Introduction ==<br />
In some countries such as Spain, Portugal, Italy and Colombia hoteliers must communicate to the territorially competent police headquarters, EXCLUSIVELY through the Accommodation Service, the details of the guests inhouse<br />
<br />
The creation and manual sending of guests registration slips one by one to the authorities is a headache, a lot of energy consumed in the process and can cause legal troubles.<br />
<br />
'''hoteliga''' has developed a tool that can help you so you don’t have to worry about anything because our system will do it for you. It works as follows:<br />
<br />
First of all you need to be registered with the corresponding authorities and complete the setup inside your '''hoteliga''' account.<br />
<br />
The main (base) details to be uploaded/exported are:<br />
<br />
*Name and surname(s),<br />
*Document type, date of issue and number of the identity document,<br />
*Sex,<br />
*Date of birth,<br />
*Nationality (country),<br />
*Day of arrival (when the client enters your vacation property).<br />
<br />
While the basic information to be sent for different type of properties is the same, there are a few initial configuration settings that need to be taken into account.<br />
<br />
== Export Data (Hotels) ==<br />
*[[ Police authorities Hotels]]<br />
*[[ Statistics authorities ]]<br />
<br />
== Export Data (Apartments) ==<br />
*[[ Police authorities ]]<br />
*[[ Statistics authorities ]]</div>Marciahttp://help.hoteliga.com/en/index.php?title=Police_authorities_Hotels&diff=2556Police authorities Hotels2021-09-08T12:38:54Z<p>Marcia: </p>
<hr />
<div>While you are setting up your property in your hoteliga account<br />
You can enable/disable fields, from Options=> Settings=> Reservation Options <br />
<br />
[[File:guests.png]]</div>Marciahttp://help.hoteliga.com/en/index.php?title=Police_authorities_Hotels&diff=2555Police authorities Hotels2021-09-08T12:38:23Z<p>Marcia: </p>
<hr />
<div>While you are setting up your property in your hoteliga account<br />
You can enable/disable fields, from Options=> Settings=> Reservation Options <br />
<br />
[[File:guests.png|20px|]]</div>Marciahttp://help.hoteliga.com/en/index.php?title=Police_authorities_Hotels&diff=2554Police authorities Hotels2021-09-08T12:36:12Z<p>Marcia: </p>
<hr />
<div>While you are setting up your property in your hoteliga account<br />
You can enable/disable fields, from Options=> Settings=> Reservation Options <br />
<br />
[[File:guests_fields.png|20px|]]</div>Marciahttp://help.hoteliga.com/en/index.php?title=Police_authorities&diff=2553Police authorities2021-09-08T12:14:45Z<p>Marcia: Created page with "During the setup of your hoteliga account you can sellect the required fields to be completed during the check-in. Options=> Settings=> Reservation Options File:guests_fie..."</p>
<hr />
<div>During the setup of your hoteliga account you can sellect the required fields to be completed during the check-in.<br />
<br />
Options=> Settings=> Reservation Options<br />
<br />
[[File:guests_fields.png]]</div>Marciahttp://help.hoteliga.com/en/index.php?title=File:Guests.png&diff=2551File:Guests.png2021-09-08T12:10:21Z<p>Marcia: </p>
<hr />
<div></div>Marciahttp://help.hoteliga.com/en/index.php?title=Police_authorities_Hotels&diff=2550Police authorities Hotels2021-09-08T12:08:19Z<p>Marcia: </p>
<hr />
<div>While you are setting up your property in your hoteliga account<br />
You can enable/disable fields, from Options=> Settings=> Reservation Options <br />
<br />
[[File:guests_fields.png]]</div>Marciahttp://help.hoteliga.com/en/index.php?title=Police_authorities_Hotels&diff=2547Police authorities Hotels2021-09-08T12:07:36Z<p>Marcia: </p>
<hr />
<div>While you are setting up your property in your hoteliga account<br />
You can enable/disable fields, from Options=> Settings=> Reservation Options <br />
<br />
[[https://drive.google.com/drive/folders/1O023-wzBdGG8l1b-vq2mjS1RJ_vmElUU]]</div>Marciahttp://help.hoteliga.com/en/index.php?title=Police_authorities_Hotels&diff=2546Police authorities Hotels2021-09-08T12:07:15Z<p>Marcia: </p>
<hr />
<div>While you are setting up your property in your hoteliga account<br />
You can enable/disable fields, from Options=> Settings=> Reservation Options <br />
<br />
[[File:https://drive.google.com/drive/folders/1O023-wzBdGG8l1b-vq2mjS1RJ_vmElUU]]</div>Marciahttp://help.hoteliga.com/en/index.php?title=Police_authorities_Hotels&diff=2545Police authorities Hotels2021-09-08T12:06:16Z<p>Marcia: Created page with "While you are setting up your property in your hoteliga account You can enable/disable fields, from Options=> Settings=> Reservation Options https://drive.google.com/drive/fo..."</p>
<hr />
<div>While you are setting up your property in your hoteliga account<br />
You can enable/disable fields, from Options=> Settings=> Reservation Options <br />
https://drive.google.com/drive/folders/1O023-wzBdGG8l1b-vq2mjS1RJ_vmElUU</div>Marciahttp://help.hoteliga.com/en/index.php?title=Export_Data_for_the_Authorities&diff=2542Export Data for the Authorities2021-09-08T11:40:43Z<p>Marcia: /* Introduction */</p>
<hr />
<div>== Introduction ==<br />
In some countries such as Spain, Portugal, Italy and Colombia hoteliers must communicate to the territorially competent police headquarters, EXCLUSIVELY through the Accommodation Service, the details of the guests inhouse<br />
<br />
The creation and manual sending of guests registration slips one by one to the authorities is a headache, a lot of energy consumed in the process and can cause legal troubles.<br />
<br />
'''hoteliga''' has developed a tool that can help you so you don’t have to worry about anything because our system will do it for you. It works as follows:<br />
<br />
First of all you need to be registered with the corresponding authorities and complete the setup inside your '''hoteliga''' account.<br />
<br />
The main (base) details to be uploaded/exported are:<br />
<br />
*Name and surname(s),<br />
*Document type, date of issue and number of the identity document,<br />
*Sex,<br />
*Date of birth,<br />
*Nationality (country),<br />
*Day of arrival (when the client enters your vacation property).<br />
<br />
While the basic information to be sent for different type of properties is the same, there are a few initial configuration settings that need to be taken into account.<br />
<br />
== Export Data (Hotels) ==<br />
*[[ Police authorities ]]<br />
*[[ Statistics authorities ]]<br />
<br />
== Export Data (Apartments) ==<br />
*[[ Police authorities ]]<br />
*[[ Statistics authorities ]]</div>Marciahttp://help.hoteliga.com/en/index.php?title=Export_Data_for_the_Authorities&diff=2541Export Data for the Authorities2021-09-08T11:40:16Z<p>Marcia: /* Introduction */</p>
<hr />
<div>== Introduction ==<br />
In some countries such as Spain, Portugal, Italy and Colombia hoteliers must communicate to the territorially competent police headquarters, EXCLUSIVELY through the Accommodation Service, the details of the guests inhouse<br />
<br />
The creation and manual sending of guests registration slips one by one to the authorities is a headache, a lot of energy consumed in the process and can cause legal troubles.<br />
<br />
'''hoteliga''' has developed a tool that can help you so you don’t have to worry about anything because our system will do it for you. It works as follows:<br />
<br />
First of all you need to be registered with the corresponding authorities and complete the setup inside your '''hoteliga''' account.<br />
<br />
The main (base) details to be uploaded/exported are:<br />
<br />
*Name and surname(s),<br />
*Document type, date of issue and number of the identity document,<br />
*Sex,<br />
*Date of birth,<br />
*Nationality (country),<br />
*Day of arrival (when the client enters your vacation property).<br />
<br />
While the basic information to be sent for different types of properties is the same, there are a few configuration settings that need to be taken into account.<br />
<br />
== Export Data (Hotels) ==<br />
*[[ Police authorities ]]<br />
*[[ Statistics authorities ]]<br />
<br />
== Export Data (Apartments) ==<br />
*[[ Police authorities ]]<br />
*[[ Statistics authorities ]]</div>Marciahttp://help.hoteliga.com/en/index.php?title=Export_Data_for_the_Authorities&diff=2540Export Data for the Authorities2021-09-08T11:38:19Z<p>Marcia: /* Export Data (Apartments) */</p>
<hr />
<div>== Introduction ==<br />
In some countries such as Spain, Portugal, Italy and Colombia hoteliers must communicate to the territorially competent police headquarters, EXCLUSIVELY through the Accommodation Service, the details of the guests inhouse<br />
<br />
The creation and manual sending of guests registration slips one by one to the authorities is a headache, a lot of energy consumed in the process and can cause legal troubles.<br />
<br />
'''hoteliga''' has developed a tool that can help you so you don’t have to worry about anything because our system will do it for you. It works as follows:<br />
<br />
First of all you need to be registered with the corresponding authorities and complete the setup inside your '''hoteliga''' account.<br />
<br />
The main (base) details to be uploaded/exported are:<br />
<br />
*Name and surname(s),<br />
*Document type, date of issue and number of the identity document,<br />
*Sex,<br />
*Date of birth,<br />
*Nationality (country),<br />
*Day of arrival (when the client enters your vacation property).<br />
<br />
== Export Data (Hotels) ==<br />
*[[ Police authorities ]]<br />
*[[ Statistics authorities ]]<br />
<br />
== Export Data (Apartments) ==<br />
*[[ Police authorities ]]<br />
*[[ Statistics authorities ]]</div>Marciahttp://help.hoteliga.com/en/index.php?title=Export_Data_for_the_Authorities&diff=2539Export Data for the Authorities2021-09-08T11:38:08Z<p>Marcia: /* Export Data (Hotels) */</p>
<hr />
<div>== Introduction ==<br />
In some countries such as Spain, Portugal, Italy and Colombia hoteliers must communicate to the territorially competent police headquarters, EXCLUSIVELY through the Accommodation Service, the details of the guests inhouse<br />
<br />
The creation and manual sending of guests registration slips one by one to the authorities is a headache, a lot of energy consumed in the process and can cause legal troubles.<br />
<br />
'''hoteliga''' has developed a tool that can help you so you don’t have to worry about anything because our system will do it for you. It works as follows:<br />
<br />
First of all you need to be registered with the corresponding authorities and complete the setup inside your '''hoteliga''' account.<br />
<br />
The main (base) details to be uploaded/exported are:<br />
<br />
*Name and surname(s),<br />
*Document type, date of issue and number of the identity document,<br />
*Sex,<br />
*Date of birth,<br />
*Nationality (country),<br />
*Day of arrival (when the client enters your vacation property).<br />
<br />
== Export Data (Hotels) ==<br />
*[[ Police authorities ]]<br />
*[[ Statistics authorities ]]<br />
<br />
== Export Data (Apartments) ==<br />
*[[ Police Export Data ]]<br />
*[[ INE Export Data ]]</div>Marciahttp://help.hoteliga.com/en/index.php?title=Export_Data_for_the_Authorities&diff=2538Export Data for the Authorities2021-09-08T11:36:50Z<p>Marcia: </p>
<hr />
<div>== Introduction ==<br />
In some countries such as Spain, Portugal, Italy and Colombia hoteliers must communicate to the territorially competent police headquarters, EXCLUSIVELY through the Accommodation Service, the details of the guests inhouse<br />
<br />
The creation and manual sending of guests registration slips one by one to the authorities is a headache, a lot of energy consumed in the process and can cause legal troubles.<br />
<br />
'''hoteliga''' has developed a tool that can help you so you don’t have to worry about anything because our system will do it for you. It works as follows:<br />
<br />
First of all you need to be registered with the corresponding authorities and complete the setup inside your '''hoteliga''' account.<br />
<br />
The main (base) details to be uploaded/exported are:<br />
<br />
*Name and surname(s),<br />
*Document type, date of issue and number of the identity document,<br />
*Sex,<br />
*Date of birth,<br />
*Nationality (country),<br />
*Day of arrival (when the client enters your vacation property).<br />
<br />
== Export Data (Hotels) ==<br />
*[[ Police Export Data ]]<br />
*[[ INE Export Data ]]<br />
<br />
== Export Data (Apartments) ==<br />
*[[ Police Export Data ]]<br />
*[[ INE Export Data ]]</div>Marciahttp://help.hoteliga.com/en/index.php?title=Export_Data_for_the_Authorities&diff=2537Export Data for the Authorities2021-09-08T11:30:36Z<p>Marcia: /* Introduction */</p>
<hr />
<div>== Introduction ==<br />
In some countries such as Spain, Portugal, Italy and Colombia hoteliers must communicate to the territorially competent police headquarters, EXCLUSIVELY through the Accommodation Service, the details of the guests inhouse<br />
<br />
The creation and manual sending of guests registration slips one by one to the authorities is a headache, a lot of energy consumed in the process and can cause legal troubles.<br />
<br />
'''hoteliga''' has developed a tool that can help you so you don’t have to worry about anything because our system will do it for you. It works as follows:<br />
<br />
First of all you need to be registered with the corresponding authorities and complete the setup inside your '''hoteliga''' account.<br />
<br />
The main (base) details to be uploaded/exported are:<br />
<br />
*Name and surname(s),<br />
*Document type, date of issue and number of the identity document,<br />
*Sex,<br />
*Date of birth,<br />
*Nationality (country),<br />
*Day of arrival (when the client enters your vacation property).<br />
<br />
== Export Data (Hotels) ==<br />
<br />
== Export Data Apartments ==</div>Marciahttp://help.hoteliga.com/en/index.php?title=Export_Data_for_the_Authorities&diff=2536Export Data for the Authorities2021-09-08T11:30:11Z<p>Marcia: /* Introduction */</p>
<hr />
<div>== Introduction ==<br />
Some Countries such as Spain, Portugal, Italy and Colombia hoteliers must communicate to the territorially competent police headquarters, EXCLUSIVELY through the Accommodation Service, the details of the guests inhouse<br />
<br />
The creation and manual sending of guests registration slips one by one to the authorities is a headache, a lot of energy consumed in the process and can cause legal troubles.<br />
<br />
'''hoteliga''' has developed a tool that can help you so you don’t have to worry about anything because our system will do it for you. It works as follows:<br />
<br />
First of all you need to be registered with the corresponding authorities and complete the setup inside your '''hoteliga''' account.<br />
<br />
The main (base) details to be uploaded/exported are:<br />
<br />
*Name and surname(s),<br />
*Document type, date of issue and number of the identity document,<br />
*Sex,<br />
*Date of birth,<br />
*Nationality (country),<br />
*Day of arrival (when the client enters your vacation property).<br />
<br />
== Export Data (Hotels) ==<br />
<br />
== Export Data Apartments ==</div>Marciahttp://help.hoteliga.com/en/index.php?title=Export_Data_for_the_Authorities&diff=2535Export Data for the Authorities2021-09-08T11:06:20Z<p>Marcia: /* Introduction */</p>
<hr />
<div>== Introduction ==<br />
Some Countries such as Spain, Portugal, Italy and Colombia hoteliers must communicate to the territorially competent police headquarters, EXCLUSIVELY through the Accommodation Service, the details of the people housed<br />
<br />
The creation and manual sending of guests registration slips one by one to the authorities is a headache, a lot of energy consumed in the process and can cause legal troubles.<br />
<br />
'''hoteliga''' has developed a tool that can help you so you don’t have to worry about anything because our system will do it for you. It works as follows:<br />
<br />
First of all you need to be registered with the corresponding authorities and complete the setup inside your hoteliga account.<br />
<br />
The main (base) details to be uploaded/exported are:<br />
<br />
*Name and surname,<br />
*Document type, date of issue and number of the identity document,<br />
*Sex,<br />
*Date of birth<br />
*Nationality country,<br />
*Day of arrival (when the client enters your vacation property).<br />
<br />
== Export Data (Hotels) ==<br />
<br />
== Export Data Apartments ==</div>Marciahttp://help.hoteliga.com/en/index.php?title=Export_Data_for_the_Authorities&diff=2528Export Data for the Authorities2021-09-08T10:44:56Z<p>Marcia: /* Introduction */</p>
<hr />
<div>== Introduction ==<br />
Some Countries such as Spain, Portugal, Italy and Colombia hoteliers must communicate to the territorially competent police headquarters, EXCLUSIVELY through the Accommodation Service, the details of the people housed<br />
<br />
The creation and manual sending of guests registration slips one by one to the authorities is a headache, a lot of energy consumed in the process and can cause legal troubles.<br />
<br />
'''hoteliga''' has developed a tool that can help you so you don’t have to worry about anything because our system will do it for you. It works as follows:<br />
<br />
First of all you need to be registered with the corresponding authorities and complete the setup inside your hoteliga account.<br />
<br />
== Export Data (Hotels) ==<br />
<br />
== Export Data Apartments ==</div>Marciahttp://help.hoteliga.com/en/index.php?title=Export_Data_for_the_Authorities&diff=2527Export Data for the Authorities2021-09-08T10:42:28Z<p>Marcia: </p>
<hr />
<div>== Introduction ==<br />
<br />
== Export Data (Hotels) ==<br />
<br />
== Export Data Apartments ==</div>Marciahttp://help.hoteliga.com/en/index.php?title=PMS&diff=2523PMS2021-09-08T08:46:11Z<p>Marcia: </p>
<hr />
<div>PMS stands for Property Management System<br />
<br />
== Main Functionality ==<br />
hoteliga PMS has the following features:<br />
* '''Reservations Management''' ([[The Dashboard (Home Page)|dashboard]], [[The Reservations Calendar|reservations calendar]], [[The Reservations Table|reservations table]], [[The Room Layout|room layout]])<br />
* '''[[Customer Management]]''' (customer reservation history, transactions, customer categorization)<br />
* '''Guest Management''' (guest details, guest reports)<br />
* '''Agencies Management''' ([[Contracts|contracts]], transactions, balances)<br />
* '''[[Housekeeping]]''' (plans, tasks, mobile app)<br />
* '''[[Invoicing]]''' (taxes, counters, [[templates]], [[reports]])<br />
* '''Room Maintenance''' (out of service and out of order)<br />
* '''[[Export Data for the Authorities]]''' (police and statistics authorities)<br />
* '''[[Automation]]''' (automated emails)<br />
<br />
== Key Characteristics ==<br />
* Highly localizable (languages, currencies, taxation)<br />
* Multiple [[Contracts|contracts]]<br />
* [[Price Lists|Price lists]] season-based or day-by-day<br />
* [[Users|User management]]<br />
* Dynamic [[Templates|templates]]<br />
* Many general and detailed [[Reports|reports]]<br />
* Optional integrated direct connections with OTAs ([[Channel Manager|hoteliga channel manager]]) or third-party channel managers<br />
* Optional integration with [[Booking Engine|hoteliga booking engine]]<br />
* [[API]] available for custom applications<br />
* [[Connected Rooms]]<br />
<br />
== The User Interface ==<br />
* [[The Dashboard (Home Page)]]<br />
* [[The Reservations Calendar]]<br />
* [[The Reservation Window]]<br />
* [[The Room Layout]]<br />
* [[Other Settings]]<br />
<br />
== Key Concepts ==<br />
* Simplified Look, Easy to Understand<br />
* [[The Normal and the Agreed Price|Normal price and agreed price]]<br />
* Overbooking allowed (and highlighted)<br />
* Room capacity on room level, not on room-type level<br />
* No night audits<br />
* Similar user experience in desktop and mobile<br />
<br />
== HOW-TO's ==<br />
* How to [[Property Setup|setup your property]]<br />
* How to [[Room Setup|set room types, room groups and rooms]]<br />
* How to [[Special prices Setup|set special prices]]<br />
* How to [[Booking agency Setup|create a booking agency]]<br />
* How to [[Housekeeping Setup|set rules for housekeeping]]<br />
* How to [[Extra charges|add extra charges]]<br />
* How to [[Change Board name|change board name]]<br />
* How to [[Create New Users|create new users]]<br />
* How to [[Create Vouchers|create new vouchers]]<br />
* How to [[How to Ensure Delivery of E-mails Sent Through the PMS|ensure delivery of e-mails sent through the PMS]]<br />
<br />
== Integrations ==<br />
* '''[[Chekin]]'''</div>Marciahttp://help.hoteliga.com/en/index.php?title=Export_Data_for_the_Authorities&diff=2522Export Data for the Authorities2021-09-08T08:45:34Z<p>Marcia: Created page with "TO DO"</p>
<hr />
<div>TO DO</div>Marciahttp://help.hoteliga.com/en/index.php?title=Reports&diff=2227Reports2020-08-14T16:20:08Z<p>Marcia: </p>
<hr />
<div><br />
==Report 09 - “Room occupancy"==<br />
<br />
Taking data from the database for reservations<br />
<br />
Data returned is '''all reservations except''' the ones with status <br />
<br />
(2) "New From Channel", (7) "Cancelled Confirmed", (8) "Cancelled Tentative", (9) "No Show" & (11) "Cancelled Confirmed"<br />
<br />
Also from the data are excluded reservations with room types that are marked as '''excluded from occupancy''' (e.g. parking room type) and reservations with rooms that have maintenance status different than 0.<br />
<br />
----<br />
<br />
<br />
== Report 55 - “Booking agencies share for period” ==<br />
<br />
<br />
Choosing on which dates should the report to based on (arrival date, departure date, reservation date)<br />
Taking data from the database <br />
Data returned is all reservations based on the condition chosen from the 1st step <br />
<br />
'''arrival''' - the date from to be between chosen dates <br />
<br />
'''departure''' - the date to to be between chosen dates<br />
<br />
'''reservation''' - the actual reservation date to to be between chosen dates<br />
<br />
----<br />
<br />
<br />
== Report 72 - “Reservations per booking agency for period” ==<br />
<br />
<br />
Choosing on which dates should the report to based on (arrival date, departure date, reservation date)<br />
Taking data from the database<br />
Data returned is '''all reservations''' ((includes the cancelled reservations) there is flag sent to take all comparing with report 101 which excludes the cancelled ones) based on the condition chosen from the 1st step <br />
<br />
'''arrival''' - the date from to be between chosen dates<br />
<br />
'''departure''' - the date to to be between chosen dates<br />
<br />
'''reservation''' - the actual reservation date to to be between chosen dates<br />
<br />
----<br />
<br />
<br />
== Report 101 - “Reservations per booking agency for period v.2” ==<br />
<br />
<br />
Choosing on which dates should the report to based on (arrival date, departure date, reservation date)<br />
Taking data from the database<br />
Data returned is '''all reservations''' (excludes the cancelled ones) based on the condition chosen from the 1st step <br />
<br />
'''arrival''' - the date from to be between chosen dates<br />
<br />
'''departure''' - the date to to be between chosen dates<br />
<br />
'''reservation''' - the actual reservation date to to be between chosen dates</div>Marciahttp://help.hoteliga.com/en/index.php?title=Reports&diff=2226Reports2020-08-14T16:13:17Z<p>Marcia: </p>
<hr />
<div>'''Report 09 - “Room occupancy”'''<br />
<br />
Taking data from the database for reservations<br />
<br />
Data returned is '''all reservations except''' the ones with status <br />
<br />
(2) "New From Channel", (7) "Cancelled Confirmed", (8) "Cancelled Tentative", (9) "No Show" & (11) "Cancelled Confirmed"<br />
<br />
Also from the data are excluded reservations with room types that are marked as '''excluded from occupancy''' (e.g. parking room type) and reservations with rooms that have maintenance status different than 0.<br />
<br />
----<br />
<br />
'''Report 55 - “Booking agencies share for period”'''<br />
<br />
Choosing on which dates should the report to based on (arrival date, departure date, reservation date)<br />
Taking data from the database <br />
Data returned is all reservations based on the condition chosen from the 1st step <br />
<br />
'''arrival''' - the date from to be between chosen dates <br />
<br />
'''departure''' - the date to to be between chosen dates<br />
<br />
'''reservation''' - the actual reservation date to to be between chosen dates<br />
<br />
----<br />
<br />
'''Report 72 - “Reservations per booking agency for period”'''<br />
<br />
Choosing on which dates should the report to based on (arrival date, departure date, reservation date)<br />
Taking data from the database<br />
Data returned is '''all reservations''' ((includes the cancelled reservations) there is flag sent to take all comparing with report 101 which excludes the cancelled ones) based on the condition chosen from the 1st step <br />
<br />
'''arrival''' - the date from to be between chosen dates<br />
<br />
'''departure''' - the date to to be between chosen dates<br />
<br />
'''reservation''' - the actual reservation date to to be between chosen dates<br />
<br />
----<br />
<br />
'''Report 101 - “Reservations per booking agency for period v.2”'''<br />
<br />
Choosing on which dates should the report to based on (arrival date, departure date, reservation date)<br />
Taking data from the database<br />
Data returned is '''all reservations''' (excludes the cancelled ones) based on the condition chosen from the 1st step <br />
<br />
'''arrival''' - the date from to be between chosen dates<br />
<br />
'''departure''' - the date to to be between chosen dates<br />
<br />
'''reservation''' - the actual reservation date to to be between chosen dates</div>Marciahttp://help.hoteliga.com/en/index.php?title=Reports&diff=2225Reports2020-08-14T16:12:02Z<p>Marcia: </p>
<hr />
<div>'''Report 09 - “Room occupancy”'''<br />
<br />
Taking data from the database for reservations<br />
<br />
Data returned is '''all reservations except''' the ones with status <br />
<br />
(2) "New From Channel", (7) "Cancelled Confirmed", (8) "Cancelled Tentative", (9) "No Show" & (11) "Cancelled Confirmed"<br />
<br />
Also from the data are excluded reservations with room types that are marked as '''excluded from occupancy''' (e.g. parking room type) and reservations with rooms that have maintenance status different than 0.<br />
<br />
----<br />
<br />
'''Report 55 - “Booking agencies share for period”'''<br />
<br />
Choosing on which dates should the report to based on (arrival date, departure date, reservation date)<br />
Taking data from the database <br />
Data returned is all reservations based on the condition chosen from the 1st step <br />
<br />
'''arrival''' - the date from to be between chosen dates <br />
<br />
'''departure''' - the date to to be between chosen dates<br />
<br />
'''reservation''' - the actual reservation date to to be between chosen dates<br />
<br />
----<br />
<br />
'''Report 72 - “Reservations per booking agency for period”'''<br />
<br />
Choosing on which dates should the report to based on (arrival date, departure date, reservation date)<br />
Taking data from the database<br />
Data returned is '''all reservations'''((includes the cancelled reservations)there is flag sent to take all comparing with report 101 which excludes the cancelled ones)) based on the condition chosen from the 1st step <br />
<br />
'''arrival''' - the date from to be between chosen dates<br />
<br />
'''departure''' - the date to to be between chosen dates<br />
<br />
'''reservation''' - the actual reservation date to to be between chosen dates<br />
<br />
----<br />
<br />
'''Report 101 - “Reservations per booking agency for period v.2”'''<br />
<br />
Choosing on which dates should the report to based on (arrival date, departure date, reservation date)<br />
Taking data from the database<br />
Data returned is '''all reservations''' (excludes the cancelled ones) based on the condition chosen from the 1st step <br />
<br />
'''arrival''' - the date from to be between chosen dates<br />
<br />
'''departure''' - the date to to be between chosen dates<br />
<br />
'''reservation''' - the actual reservation date to to be between chosen dates</div>Marciahttp://help.hoteliga.com/en/index.php?title=Reports&diff=2224Reports2020-08-14T15:08:26Z<p>Marcia: </p>
<hr />
<div>'''Report 55 - “Booking agencies share for period”'''<br />
<br />
Choosing on which dates should the report to based on (arrival date, departure date, reservation date)<br />
Taking data from the database <br />
Data returned is all reservations based on the condition chosen from the 1st step <br />
<br />
'''arrival''' - the date from to be between chosen dates <br />
<br />
'''departure''' - the date to to be between chosen dates<br />
<br />
'''reservation''' - the actual reservation date to to be between chosen dates<br />
<br />
----<br />
<br />
<br />
'''Report 72 - “Reservations per booking agency for period”'''<br />
<br />
Choosing on which dates should the report to based on (arrival date, departure date, reservation date)<br />
Taking data from the database<br />
Data returned is '''all reservations'''((includes the cancelled reservations)there is flag sent to take all comparing with report 101 which excludes the cancelled ones)) based on the condition chosen from the 1st step <br />
<br />
'''arrival''' - the date from to be between chosen dates<br />
<br />
'''departure''' - the date to to be between chosen dates<br />
<br />
'''reservation''' - the actual reservation date to to be between chosen dates<br />
<br />
----<br />
<br />
<br />
'''Report 101 - “Reservations per booking agency for period v.2”'''<br />
<br />
Choosing on which dates should the report to based on (arrival date, departure date, reservation date)<br />
Taking data from the database<br />
Data returned is '''all reservations''' (excludes the cancelled ones) based on the condition chosen from the 1st step <br />
<br />
'''arrival''' - the date from to be between chosen dates<br />
<br />
'''departure''' - the date to to be between chosen dates<br />
<br />
'''reservation''' - the actual reservation date to to be between chosen dates</div>Marciahttp://help.hoteliga.com/en/index.php?title=Reports&diff=2223Reports2020-08-14T15:06:48Z<p>Marcia: </p>
<hr />
<div>'''Report 55 - “Booking agencies share for period”'''<br />
<br />
Choosing on which dates should the report to based on (arrival date, departure date, reservation date)<br />
Taking data from the database <br />
Data returned is all reservations based on the condition chosen from the 1st step <br />
<br />
'''arrival''' - the date from to be between chosen dates <br />
<br />
'''departure''' - the date to to be between chosen dates<br />
<br />
'''reservation''' - the actual reservation date to to be between chosen dates<br />
<br />
----<br />
<br />
<br />
'''Report 72 - “Reservations per booking agency for period”'''<br />
<br />
Choosing on which dates should the report to based on (arrival date, departure date, reservation date)<br />
Taking data from the database<br />
Data returned is '''all reservations'''((includes the cancelled reservations)there is flag sent to take all comparing with report 101 which excludes the cancelled ones)) based on the condition chosen from the 1st step <br />
<br />
'''arrival''' - the date from to be between chosen dates<br />
<br />
'''departure''' - the date to to be between chosen dates<br />
<br />
'''reservation''' - the actual reservation date to to be between chosen dates<br />
<br />
----<br />
<br />
<br />
'''Report 101 - “Reservations per booking agency for period v.2”'''<br />
<br />
Choosing on which dates should the report to based on (arrival date, departure date, reservation date)<br />
Taking data from the database<br />
Data returned is '''all reservations'''(excludes the cancelled ones) based on the condition chosen from the 1st step <br />
<br />
'''arrival''' - the date from to be between chosen dates<br />
<br />
'''departure''' - the date to to be between chosen dates<br />
<br />
'''reservation''' - the actual reservation date to to be between chosen dates</div>Marciahttp://help.hoteliga.com/en/index.php?title=Reports&diff=2222Reports2020-08-14T15:05:34Z<p>Marcia: </p>
<hr />
<div>'''Report 55 - “Booking agencies share for period”'''<br />
<br />
Choosing on which dates should the report to based on (arrival date, departure date, reservation date)<br />
Taking data from the database <br />
Data returned is all reservations based on the condition chosen from the 1st step <br />
<br />
'''arrival''' - the date from to be between chosen dates <br />
<br />
'''departure''' - the date to to be between chosen dates<br />
<br />
'''reservation''' - the actual reservation date to to be between chosen dates<br />
<br />
----<br />
<br />
<br />
'''Report 72 - “Reservations per booking agency for period”'''<br />
<br />
Choosing on which dates should the report to based on (arrival date, departure date, reservation date)<br />
Taking data from the database<br />
Data returned is '''all reservations'''(there is flag sent to take all comparing with report 101 which excludes the cancelled ones) based on the condition chosen from the 1st step <br />
<br />
'''arrival''' - the date from to be between chosen dates<br />
<br />
'''departure''' - the date to to be between chosen dates<br />
<br />
'''reservation''' - the actual reservation date to to be between chosen dates<br />
<br />
----<br />
<br />
<br />
'''Report 101 - “Reservations per booking agency for period v.2”'''<br />
<br />
Choosing on which dates should the report to based on (arrival date, departure date, reservation date)<br />
Taking data from the database<br />
Data returned is '''all reservations'''(there is flag sent to take all comparing with report 101 which excludes the cancelled ones) based on the condition chosen from the 1st step <br />
<br />
'''arrival''' - the date from to be between chosen dates<br />
<br />
'''departure''' - the date to to be between chosen dates<br />
<br />
'''reservation''' - the actual reservation date to to be between chosen dates</div>Marciahttp://help.hoteliga.com/en/index.php?title=Reports&diff=2221Reports2020-08-14T14:56:03Z<p>Marcia: </p>
<hr />
<div>'''Report 55 - “Booking agencies share for period”'''<br />
<br />
Choosing on which dates should the report to based on (arrival date, departure date, reservation date)<br />
Taking data from the database <br />
Data returned is all reservations based on the condition chosen from the 1st step <br />
arrival - the date from to be between chosen dates <br />
departure - the date to to be between chosen dates<br />
reservation - the actual reservation date to to be between chosen dates<br />
<br />
----<br />
<br />
<br />
'''Report 72 - “Reservations per booking agency for period”'''<br />
<br />
Choosing on which dates should the report to based on (arrival date, departure date, reservation date)<br />
Taking data from the database<br />
Data returned is all reservations(there is flag sent to take all comparing with report 101 which excludes the cancelled ones) based on the condition chosen from the 1st step <br />
arrival - the date from to be between chosen dates<br />
departure - the date to to be between chosen dates<br />
reservation - the actual reservation date to to be between chosen dates</div>Marciahttp://help.hoteliga.com/en/index.php?title=Reports&diff=2220Reports2020-08-14T14:55:24Z<p>Marcia: </p>
<hr />
<div>'''Report 55 - “Booking agencies share for period”<br />
'''<br />
<br />
Choosing on which dates should the report to based on (arrival date, departure date, reservation date)<br />
Taking data from the database <br />
Data returned is all reservations based on the condition chosen from the 1st step <br />
arrival - the date from to be between chosen dates <br />
departure - the date to to be between chosen dates<br />
reservation - the actual reservation date to to be between chosen dates<br />
<br />
----<br />
<br />
<br />
'''Report 72 - “Reservations per booking agency for period”<br />
'''<br />
<br />
Choosing on which dates should the report to based on (arrival date, departure date, reservation date)<br />
Taking data from the database<br />
Data returned is all reservations(there is flag sent to take all comparing with report 101 which excludes the cancelled ones) based on the condition chosen from the 1st step <br />
arrival - the date from to be between chosen dates<br />
departure - the date to to be between chosen dates<br />
reservation - the actual reservation date to to be between chosen dates</div>Marciahttp://help.hoteliga.com/en/index.php?title=PMS&diff=2043PMS2019-10-15T07:55:48Z<p>Marcia: </p>
<hr />
<div>PMS stands for Property Management System<br />
<br />
== Main Functionality ==<br />
hoteliga PMS has the following features:<br />
* '''Reservations Management''' ([[The Dashboard (Home Page)|dashboard]], [[The Reservations Calendar|reservations calendar]], [[The Reservations Table|reservations table]], [[The Room Layout|room layout]])<br />
* '''[[Customer Management]]''' (customer reservation history, transactions, customer categorization)<br />
* '''Guest Management''' (guest details, guest reports)<br />
* '''Agencies Management''' ([[Contracts|contracts]], transactions, balances)<br />
* '''Housekeeping''' (plans, tasks, mobile app)<br />
* '''Invoicing''' ([[taxes]], [[counters]], [[templates]], [[reports]])<br />
* '''Room Maintenance''' (out of service and out of order)<br />
* '''Export Data for the Authorities''' (police and statistics authorities)<br />
* '''[[Automation]]''' (automated emails)<br />
<br />
== Key Characteristics ==<br />
* Highly localizable (languages, currencies, taxation)<br />
* Multiple [[Contracts|contracts]]<br />
* [[Price Lists|Price lists]] season-based or day-by-day<br />
* [[Users|User management]]<br />
* Dynamic [[Templates|templates]]<br />
* Many general and detailed [[Reports|reports]]<br />
* Optional integrated direct connections with OTAs ([[Channel Manager|hoteliga channel manager]]) or third-party channel managers<br />
* Optional integration with [[Booking Engine|hoteliga booking engine]]<br />
* [[API]] available for custom applications<br />
<br />
== The User Interface ==<br />
* [[The Dashboard (Home Page)]]<br />
* [[The Reservations Calendar]]<br />
* [[The Reservation Window]]<br />
* [[The Room Layout]]<br />
* The Tables<br />
<br />
== Key Concepts ==<br />
* Simplified Look, Easy to Understand<br />
* [[The Normal and the Agreed Price|Normal price and agreed price]]<br />
* Overbooking allowed (and highlighted)<br />
* Room capacity on room level, not on room-type level<br />
* No night audits<br />
* Similar user experience in desktop and mobile<br />
<br />
== HOW-TO's ==<br />
* How to [[Property Setup|setup your property]]<br />
* How to [[Room Setup|set room types, room groups and rooms]]<br />
* How to [[Special prices Setup|set special prices]]<br />
* How to [[Booking agency Setup|create a booking agency]]<br />
* How to [[Housekeeping Setup|set rules for housekeeping]]<br />
* How to [[Extra charges|add extra charges]]<br />
* How to [[Change Board name|change board name]]<br />
* How to [[Create New Users|create new users]]</div>Marciahttp://help.hoteliga.com/en/index.php?title=Derived_/_Linked_Prices&diff=1865Derived / Linked Prices2019-08-22T12:31:51Z<p>Marcia: </p>
<hr />
<div>When we talk about prices per occupancy there are different ways to create inside the OTA’s <br />
<br />
While in case of Expedia we use the occupancy model, for Booking.com there are different options:<br />
<br />
'''Derived Pricing: <br />
'''<br />
<br />
<br />
'''Derived rates''' allow for more flexible prices based on your standard rates.Derived rates calculate their prices by adding or subtracting amounts (Derived Amount rate) or percentage (Derived Percent Rate) to/from an existing standard rate.<br />
<br />
Example of derived pricing, where based price starts for 2 guests and increases 10 EUR per extra guest <br />
<br />
[[File:derived pricing.png]]<br />
<br />
<br />
<br />
'''Linked Rates:<br />
<br />
<br />
'''Linked rates''' like the derived rates allow for more flexible rates based on your standard rates.Linked rates are also calculated by adding or subtracting amounts or percentages from an existing standard rate. Linked Rates allow you to open/close sales per occupancy.<br />
<br />
Similar to derived pricing, but in this case you need to create the additional rates:<br />
<br />
[[File:linkedOTA.png]]<br />
<br />
When linked rates are calculated by the OTA even when included in XML hoteliga cannot open or close sales for these rate types. From hoteliga we can open/close sales for Standard rates opening/closing all linked rates with it.<br />
<br />
<br />
When Linked rates are calculated by hoteliga you have full control over these additional rates being able to close sales for different rate plans without closing sales completely!<br />
<br />
[[File:linkedhoteliga.png]]<br />
<br />
<br />
'''How to Create linked rates in hoteliga<br />
'''<br />
<br />
'''Please note:''' You will only be able to create linked rates in hoteliga if these rates exist in the OTA and are included in XML as individual rates, you will not be able to create Linked rates for Derived prices or for additional rates that are not XML included. <br />
<br />
<br />
Go to '''Options=> Channel Manager=> Rate Linking'''<br />
<br />
<br />
[[File:ratelinking.png]]<br />
<br />
<br />
Click '''"New rate Link"''' and Follow the Steps:<br />
<br />
[[File:setuplinkedrate1.png]]<br />
<br />
'''Step 1 :''' Give your rate a Title (Rate Name and Room Name recommended)<br />
<br />
'''Step 2 :''' Select Channel <br />
<br />
'''Step 3 :''' Select Room Type<br />
<br />
'''Step 4 :''' Select The Rate Type <br />
<br />
'''Step 5 :''' Select the Type of Rate were either discount or surcharge with be applied.<br />
<br />
<br />
[[File:setuplinkedrate2.png]]<br />
<br />
'''Step 6 :''' Choose between Surcharge or Discount <br />
<br />
'''Step 7 :''' Apply the wished amount (in this case Currency is selected)<br />
<br />
'''Step 8 :''' Click OK to Create Rate <br />
<br />
<br />
[[File:setuplinkedrate3.png]]<br />
<br />
<br />
'''Step 7 :''' Apply the percentage (in this case percentage is selected)<br />
<br />
'''Step 8 :''' Click OK to Create Rate <br />
<br />
<br />
<br />
In this example: We are following the rule that for every extra person the surcharge amount is 40 EUR, therefore the first linked rate created has a surcharge of 40 EUR, '''BUT''' the second rate has a surcharge of 80 EUR and so on.<br />
<br />
Example: Room 1<br />
<br />
Standard Rate (2 Guests) - 100 EUR<br />
<br />
Standard Rate (3 Guests) - 140 EUR<br />
<br />
Standard Rate (4 Guests) - 180 EUR<br />
<br />
[[File:setuplinkedrate4.png]]<br />
<br />
<br />
Also note that you need to create 1 linked price per rate id and room id, this means that if you have 3 additional rates for 2 different rooms types you need to create 6 linked rates in hoteliga.</div>Marcia