hoteliga - User contributions [en]

Connected Rooms

2021-06-24T09:19:20Z

Sandro:

==Introduction==
Properties often have two rooms that are located next to each other and are separated by a locked door between them. This creates a possibility to connect those rooms into a single one, which can be booked independently either from the Booking Engine or channels.

Each connected room can have one or more pairs of regular rooms. You can think of it as a room type having several rooms.

==How to Create a Connected Room==
To create a connected room, go to ''Options'' -> ''Settings'' -> ''Connected rooms''. Then click the button saying ''''New connected room'''' and the wizard with two tabs will appear.

In the first tab of '''Basic data''', you have to enter the data for the connected room itself, such as Title, Color of display in the calendar, or Priority that will affect the ordering of connected rooms (along with actual room types) in several places of the system.

Once data is successfully saved, second tab of '''Pairs''' will get available. Click the button saying '''New pair''', which will display all the necessary fields on the right side. The most important field is '''Pair''' as it defines the rooms that are actually connected to each other and form a single connected room. Once you click on it, a drop-down will appear listing all available rooms in your property.

Once you save a new pair, it will be displayed in the grid on the left side, indicating the title and rooms included in it.

After closing the wizard, the grid will show all existing connected rooms, indicating the related fields, including the comma separated list of all existing pairs for it.

==Functionality of Connected Rooms==
After a connected room is created with at least one pair, it will be displayed in the calendar. Go to ''Options'' -> ''Calendar'' and look for a pair.

If a reservation is made for a pair, it will block all the rooms that are included in it. On the other hand, if a room is reserved, which itself is included in one of the pairs, this pair will be blocked and other rooms will remain untouched. In the calendar, blocked rooms are marked with a blueish bar during the specific period. Note that creating a room maintenance behaves similarly to a reservation.

You can freely move a reservation between connected or regular rooms, resize, delete or cancel it. The system will handle all events and block rooms if necessary.

In the '''screenshot''' below, '''Suite''' defines the single pair for a connected room, while '''103 SUPER''' and '''203 SUP''' are included rooms in this pair. In this example, a reservation was made on '''Suite''', which blocked the shown rooms. The blocked ones will also say "Connected room" to be easily identified (or a translated text based on the language of your system).

If a connected room bar is clicked, small tooltip will appear, showing dates for blocking and also a reservation ID by which the room is blocked. Moreover, all other related connected room bars and blocking reservation will become dotted for a small amount of time to identify them easier.

[[File:Connected_room.png|500px]]

Connected rooms can also be mapped to '''channels''', in which case, availability is determined by the number of pairs one has to sell.

Connected Rooms

2021-06-23T07:15:45Z

Sandro:

==Introduction==
Properties often have two rooms that are located next to each other and are separated by a locked door between them. This creates a possibility to connect those rooms into a single one, which can be booked independently either from the Booking Engine or channels.

Each connected room can have one or more pairs of regular rooms. You can think of it as a room type having several rooms.

==How to Create a Connected Room==
To create a connected room, go to ''Options'' -> ''Settings'' -> ''Connected rooms''. Then click the button saying ''''New connected room'''' and the wizard with two tabs will appear.

In the first tab of '''Basic data''', you have to enter the data for the connected room itself, such as Title, Color of display in the calendar, or Priority that will affect the ordering of connected rooms (along with actual room types) in several places of the system.

Once data is successfully saved, second tab of '''Pairs''' will get available. Click the button saying '''New pair''', which will display all the necessary fields on the right side. The most important field is '''Pair''' as it defines the rooms that are actually connected to each other and form a single connected room. Once you click on it, a drop-down will appear listing all available rooms in your property.

Once you save a new pair, it will be displayed in the grid on the left side, indicating the title and rooms included in it.

After closing the wizard, the grid will show all existing connected rooms, indicating the related fields, including the comma separated list of all existing pairs for it.

==Behavior of Connected Rooms==
After a connected room is created with at least one pair, it will be displayed in the calendar. Go to ''Options'' -> ''Calendar'' and look for a pair.

If a reservation is made for a pair, it will block all the rooms that are included in it. On the other hand, if a room is reserved, which itself is included in one of the pairs, this pair will be blocked and other rooms will remain untouched. In the calendar, blocked rooms are marked with a blueish bar during the specific period. Note that creating a room maintenance behaves similarly to a reservation.

You can freely move a reservation between connected or regular rooms, resize, delete or cancel it. The system will handle all events and block rooms if necessary.

In the '''screenshot''' below, '''Suite''' defines the single pair for a connected room, while '''103 SUPER''' and '''203 SUP''' are included rooms in this pair. In this example, a reservation was made on '''Suite''', which blocked the shown rooms. The blocked ones will also say "Connected room" to be easily identified (or a translated text based on the language of your system).

If a connected room bar is clicked, small tooltip will appear

[[File:Connected_room.png|500px]]

Connected rooms can also be mapped to '''channels''', in which case, availability is determined by the number of pairs one has to sell.

File:Connected room.png

2021-06-23T06:08:02Z

Sandro: Shows connected room pair.

Shows connected room pair.

2020-10-06T09:15:43Z

Sandro: Added Registration Card, Invoice, Tax Receipt documentation (without field definitions, for now)

With templates you can adjust and personalize the view of the following:

* e-mails about reservations (confirmation e-mail, instructions on how to get to the property, "thank you" e-mail etc.)
* Invoices (including receipts, payment receipts, credit invoices)
* Registration card (including similar forms, such as the ones for police authorities)
* Folio
* ...

== Accessing Templates==

Accessing templates can be done through:

'''Options⇒ Settings⇒ Templates'''

[[File:tem_list_en.png]]

In this list, there are some templates already registered by the system. The type of the template is displayed in the 3rd column '''("Type")'''.

'''New template:''' Is used for creating a new template.

'''Show filter:''' Is used for searching templates in the list, using the available filters.

== Creating a New Template ==
A new template can be created by following these steps:

''' Options⇒ Settings⇒ Templates⇒ New template'''

[[File:tem_new_en.png]]

'''1. Title:''' The name of the template should be inserted in this field.

'''2. Template type :''' It defines what kind of template will be created. Further details are included in the table below.

'''3. Language:''' The correct selection of the language ensures that the recipient of the template (invoice, email etc) will understand the content.

'''4. Subject:''' It is valid only in case that a template is used for emails, e.g. "thank you for your stay" etc.

'''5. Content:''' This is the main part of the template. Formatting is possible using the standard formatting buttons like included in Microsoft Word. If the view is limited, the button "full screen" shows a larger view.

'''6. Ok:''' To save the registration.

{| class="wikitable"
! colspan="2" style="text-align: center;" | Template Types
|-
| Reservation
| It is related to a reservation and it is used for emails e.g. confirmation of the reservation,"thank you" e-mail,

instructions how to come to the hotel etc.
|-
| Invoice
| This is a standard layout with fields that should include specific information for invoicing, e.g. the counter,customer's billing

information, various taxes applied etc.
|-
| Receipt
| This is a similar concept to invoice but used only in Greece. It does not apply to other countries.
|-
| Payment receipt
| This is a similar concept to invoice but used only in Greece. It does not apply to other countries.
|-
| Reservation request
| This is related to the e-mail that is automatically generated by the booking engine. It is called "request" because the reservations coming from the

booking engine have to be confirmed by the hotelier or the property manager first.
|-
| Registration card
| This is a kind of form given to the customer to sign and accept the terms of the property e.g. any damage takes place, the customer

is liable for.
|-
| Credit invoice
| It belongs to the invoicing documents used to credit or return money to the customer.
|-
| Folio
| It is a hotel business term that includes the total amount of the charges that a customer should pay so far. It is like a proforma

invoice. For example, a customer has scheduled to stay in a hotel for 10 nights and the 5th one he wants to know what is the total

amount he owes for extra charges, minibar etc. This template will include these charges.
|}

==Use of Templates==

===Templates Related to Reservations===

====Reservation====
[[File:tem_res_email_en.png]]

All the "reservation" templates are included in the tab "E-mail" of a reservation window.

When one of them is selected, it is automatically populated by the system with data like the name, address etc.

====Registration Card====
[[File:Tem res reg card en.png]]

After clicking the '''"registration card"''' button the following window opens.

[[File:Tem res reg card 2 en.png]]

All the "registration card" templates are included in this drop-down list.
When one of them is selected, it is automatically populated by the system with the predefined data.

====Folio====
[[File:Tem res folio en.png]]

After clicking the "folio" button the following window opens.

MISSING PHOTO

All the "folio" templates are included in this drop-down list. When one of them is selected, it is automatically populated by the system with the predefined data.

''real folio at the end of the presentation''

====Reservation request====
The "reservation request" template type is used for the e-mails that are sent automatically by the Booking Engine.

They include the reservation information that is useful to the customers.

'''Options⇒ Booking Engine⇒ E-mail'''

[[File:Tem be en.png]]

Every activated language can be connected to various templates. In the example, only the English language is activated, so the respective templates are appeared.

===Templates Related to Invoicing===
The "invoice", "credit invoice" and "receipt" are related to invoicing.

At this step of the invoicing procedure, the system requests the template to be defined.

[[File:Tem credit 1 en.png]]

When the template is selected from the drop-down list, it is automatically populated by the system with the predefined data.

===Templates Related to Payments===

[[File:tem_res_rec_en.png]]

In the tab '''"Payments"''', a payment should be selected '''(1)''' and then the '''"2. Receipt"''' button should be clicked.

[[File:tem_res_rec_2_en.png]]

In this window the system requests the template to be defined.

When a template is selected, it is automatically populated by the system with data like the name, address etc.

This receipt has no legal validity. It is just a proof of receiving money.

==How to Edit the Content of a Template==
The formatting of the template content is possible by using the tools given by the system.

First of all, there are the standard formatting buttons -like included in Microsoft Word- that allow, for example the letters to be bold, the alignment in the center etc. If a user feels comfortable with HTML code, then he/she can go to '''View ⇒ Source Code''' and make any change in the window that opens. By clicking "Ok" the changes are reflected directly to the template content.

Every template type has its own family or set of fields that allow the system to retrieve the information needed depending on the case.

The fields are included in these symbols: '''{{ }}'''

For example, in a reservation e-mail, if it is typed:

"Dear Mr. '''<nowiki>{{firstname}} {{lastname}}</nowiki>''', your reservation is confirmed."

the result can be:

"Dear Mr. '''Michael Willson''', your reservation is confirmed"

There are two sets of reservation fields, depending on whether the reservation is single or it's part of a group of reservations:

=== Reservation (Single) ===

{| class="wikitable"
! field
! is populated with
|-
| <nowiki>{{ reservationId }}</nowiki>
| the hoteliga reservation ID, e.g. 2325
|-
| <nowiki>{{ lastname }}</nowiki>
| the last name of the customer, e.g. "Willson"
|-
| <nowiki>{{ firstname }}</nowiki>
| the first name of the customer, e.g. "Michael"
|-
| <nowiki>{{ datefrom }}</nowiki>
| the arrival date of the reservation, e.g. 24/08/2017. Date formatting will follow regional settings
|-
| <nowiki>{{ dateto }}</nowiki>
| the departure date of the reservation, e.g. 31/08/2017. Date formatting will follow regional settings
|-
| <nowiki>{{ nights }}</nowiki>
| the number of the total nights registered in the reservation, e.g. 7
|-
| <nowiki>{{ adults }}</nowiki>
| the number of the adults registered in the reservation, e.g. 2
|-
| <nowiki>{{ children }}</nowiki>
| the number of the children registered in the reservation, e.g. 2
|-
| <nowiki>{{ board }}</nowiki>
| the localized description of the board, based on the template language
|-
| <nowiki>{{ totalprice }}</nowiki>
| the total price of the reservation in the property's currency, e.g. 448,00 EUR
|-
| <nowiki>{{ balance }}</nowiki>
| the balance of the reservation in the property's currency, e.g. 368,00 EUR
|-
| <nowiki>{{ roomtype }}</nowiki>
| the title of the room type, based on the template language
|-
| <nowiki>{{ roomtitle }}</nowiki>
| the title of the room
|-
| <nowiki>{{ notes }}</nowiki>
| notes about the reservation
|-
| <nowiki>{{ customernotes }}</nowiki>
| notes about the customer
|-
| <nowiki>{{ bookingagencytitle }}</nowiki>
| the title of the booking agency
|-
| <nowiki>{{ bookingagencycode }}</nowiki>
| the booking agency code
|}

=== Reservation (Group) ===

{| class="wikitable"
! field
! is populated with
|-
| <nowiki>{{ lastname }}</nowiki>
| the last name of the customer, e.g. "Willson"
|-
| <nowiki>{{ firstname }}</nowiki>
| the first name of the customer, e.g. "Michael"
|-
| <nowiki>{{ customernotes }}</nowiki>
| ...
|-
| <nowiki>{{ bookingagencytitle }}</nowiki>
| ...
|-
| <nowiki>{{ bookingagencycode }}</nowiki>
| ...
|-
| <nowiki>{{ totalpricegroup }}</nowiki>
| ...
|-
| <nowiki>{{ balancegroup }}</nowiki>
| ...
|-
| <nowiki>{{ reservations }}</nowiki>
| ...
|}

===Invoice===
{| class="wikitable"
! parent object
! parent object
! field
! it is populated with
|-
| lines
|
| <nowiki>{{ netSubtotal }}</nowiki>
| the net amount of the subtotal formatted with currency code
|-
| lines
|
| <nowiki> {{ netSubtotalCurrency }}</nowiki>
|
|-
| lines
|
| <nowiki>{{ grossSubtotal }}</nowiki>
| the gross amount of the subtotal formatted with currency code
|-
| lines
|
| <nowiki>{{ grossSubtotalCurrency }}</nowiki>
|
|-
| lines
|
| <nowiki>{{ serviceStart }}</nowiki>
| starting day of reservation for that particular line of invoice
|-
| lines
|
| <nowiki>{{ serviceEnd }}</nowiki>
| ending day of reservation for that particular line of invoice
|-
| lines
|
| <nowiki>{{ serviceDuration }}</nowiki>
| duration of reservation for that particular line of invoice
|-
| lines
|
| <nowiki>{{ itemType }}</nowiki>
|
|-
| lines
|
| <nowiki>{{ numAdults }}</nowiki>
| number of adults for this particular line of invoice
|-
| lines
|
| <nowiki>{{ numChildren }}</nowiki>
| number of children for this particular line of invoice
|-
| lines
|
| <nowiki>{{ quantity }}</nowiki>
| number of days or items for this particular line of invoice
|-
| lines
|
| <nowiki>{{ itemDescription }}</nowiki>
|
|-
| lines
|
| <nowiki>{{ grossUnitPrice }}</nowiki>
| gross price of the item
|-
| lines
|
| <nowiki>{{ grossUnitPriceCurrency }}</nowiki>
|
|-
| lines
|
| <nowiki>{{ netUnitPrice }}</nowiki>
| net price of the item
|-
| lines
|
| <nowiki>{{ netUnitPriceCurrency }}</nowiki>
|
|-
| lines
| taxes
| <nowiki>{{ percentage }}</nowiki>
| amount of tax in percentage
|-
| lines
| taxes
| <nowiki>{{ amount}}</nowiki>
|
|-
| lines
| taxes
| <nowiki>{{ amountCurrency }}</nowiki>
|
|-
| lines
| taxes
| <nowiki>{{ breakdown }}</nowiki>
|
|-
| lines
| taxes
| <nowiki>{{ rawAmount }}</nowiki>
|
|-
| lines
|
| <nowiki>{{ netSubtotalRaw }}</nowiki>
|
|-
| lines
|
| <nowiki>{{ reservationId }}</nowiki>
| Id of the reservation
|-
|
|
| <nowiki>{{ totalNumAdults }}</nowiki>
| the total number of adults in the reservation
|-
|
|
| <nowiki>{{ totalNumChildren }}</nowiki>
| the total number of children in the reservation
|-
|
|
| <nowiki>{{ totalNumPersons }}</nowiki>
| the total number of persons in the reservation
|-
|
|
| <nowiki>{{ totalNet }}</nowiki>
| net amount of reservation
|-
|
|
| <nowiki>{{ totalNetCurrency }}</nowiki>
|
|-
|
|
| <nowiki>{{ totalGross }}</nowiki>
| gross amount of reservation
|-
|
|
| <nowiki>{{ totalGrossCurrency }}</nowiki>
|
|-
|
|
| <nowiki>{{ totalGrossBefore }}</nowiki>
|
|-
|
|
| <nowiki>{{ totalGrossBeforeCurrency }}</nowiki>
|
|-
|
|
| <nowiki>{{ totalUninvoicedPayments }}</nowiki>
|
|-
|
|
| <nowiki>{{ totalUninvoicedPaymentsCurrency }}</nowiki>
|
|-
|
|
| <nowiki>{{ remainingBalance }}</nowiki>
|
|-
|
|
| <nowiki>{{ remainingBalanceCurrency }}</nowiki>
|
|-
|
|
| <nowiki>{{ extraTaxes }}</nowiki>
|
|-
| totalTaxes
|
| <nowiki>{{ percentage }}</nowiki>
|
|-
| totalTaxes
|
| <nowiki>{{ amount }}</nowiki>
|
|-
| totalTaxes
|
| <nowiki>{{ amountCurrency }}</nowiki>
|
|-
| totalTaxes
|
| <nowiki>{{ title }}</nowiki>
|
|-
| totalTaxes
|
| <nowiki>{{ breakdown }}</nowiki>
|
|-
| totalTaxes
|
| <nowiki>{{ rawAmount }}</nowiki>
|
|-
|
|
| <nowiki>{{ totalTax }}</nowiki>
|
|-
|
|
| <nowiki>{{ totalTaxCurrency }}</nowiki>
|
|-
|
|
| <nowiki>{{ date }}</nowiki>
|
|-
|
|
| <nowiki>{{ number }}</nowiki>
|
|-
|
|
| <nowiki>{{ numbervalue }}</nowiki>
|
|-
|
|
| <nowiki>{{ series }}</nowiki>
|
|-
|
|
| <nowiki>{{ lastname }}</nowiki>
|
|-
|
|
| <nowiki>{{ firstname }}</nowiki>
|
|-
|
|
| <nowiki>{{ taxid }}</nowiki>
|
|-
|
|
| <nowiki>{{ taxid2 }}</nowiki>
|
|-
|
|
| <nowiki>{{ occupation }}</nowiki>
|
|-
|
|
| <nowiki>{{ address1 }}</nowiki>
|
|-
|
|
| <nowiki>{{ address2 }}</nowiki>
|
|-
|
|
| <nowiki>{{ city }}</nowiki>
|
|-
|
|
| <nowiki>{{ zip }}</nowiki>
|
|-
|
|
| <nowiki>{{ country }}</nowiki>
|
|-
|
|
| <nowiki>{{ rooms )}}</nowiki>
|
|-
|
|
| <nowiki>{{ notes }}</nowiki>
|
|-
|
|
| <nowiki>{{ bookingAgencyReferenceCodes }}</nowiki>
|
|-
|
|
| <nowiki>{{ guests }}</nowiki>
|
|-
|
|
| <nowiki>{{ stayFrom }}</nowiki>
|
|-
|
|
| <nowiki>{{ stayTo }}</nowiki>
|
|}

===Registration Card===

{| class="wikitable"
! parent object
! field
! it is populated with
|-
|
| <nowiki> {{ todayDateEspanol }} </nowiki>
|
|-
|
| <nowiki> {{ todayHourEspanol }} </nowiki>
|
|-
|
| <nowiki> {{ hotelInternationalTitle }} </nowiki>
|
|-
|
| <nowiki> {{ hotelDomesticTitle }} </nowiki>
|
|-
|
| <nowiki> {{ reservationId }} </nowiki>
|
|-
|
| <nowiki> {{ arrivalDate }} </nowiki>
|
|-
|
| <nowiki> {{ departureDate }} </nowiki>
|
|-
|
| <nowiki> {{ numAdults }} </nowiki>
|
|-
|
| <nowiki> {{ numChildren }} </nowiki>
|
|-
|
| <nowiki> {{ boardTitle }} </nowiki>
|
|-
|
| <nowiki> {{ bookingAgencyReferenceCode }} </nowiki>
|
|-
|
| <nowiki> {{ bookingAgencyTitle }} </nowiki>
|
|-
|
| <nowiki> {{ roomTitle }} </nowiki>
|
|-
|
| <nowiki> {{ roomTypeTitle }} </nowiki>
|
|-
|
| <nowiki> {{ customerFirstName }} </nowiki>
|
|-
|
| <nowiki> {{ customerLastName }} </nowiki>
|
|-
|
| <nowiki> {{ reservationNotes }} </nowiki>
|
|-
|
| <nowiki> {{ customerTaxId }} </nowiki>
|
|-
|
| <nowiki> {{ customerEmail }} </nowiki>
|
|-
|
| <nowiki> {{ customerPhone }} </nowiki>
|
|-
|
| <nowiki> {{ customerAddress }} </nowiki>
|
|-
|
| <nowiki> {{ customerZipCode }} </nowiki>
|
|-
|
| <nowiki> {{ customerCity }} </nowiki>
|
|-
|
| <nowiki> {{ totalExtraTaxes }} </nowiki>
|
|-
|
| <nowiki> {{ totalWithoutExtraTaxes }} </nowiki>
|
|-
|
| <nowiki> {{ totalAgreedPrice }} </nowiki>
|
|-
|
| <nowiki> {{ totalPayments }} </nowiki>
|
|-
|
| <nowiki> {{ totalWithExtraTaxes }} </nowiki>
|
|-
|
| <nowiki> {{ balance }} </nowiki>
|
|-
|
| <nowiki> {{ customerCountry }} </nowiki>
|
|-
|
| <nowiki> {{ numGuests }} </nowiki>
|
|-
|
| <nowiki> {{ totalWithoutExtraTaxes }} </nowiki>
|
|-
| idDocTypes
| <nowiki> {{ id }} </nowiki>
|
|-
| idDocTypes
| <nowiki> {{ title }} </nowiki>
|
|-
| sexes
| <nowiki> {{ id }} </nowiki>
|
|-
| sexes
| <nowiki> {{ title }} </nowiki>
|
|-
| guests
| <nowiki> {{ salutationId }} </nowiki>
|
|-
| guests
| <nowiki> {{ salutation }} </nowiki>
|
|-
| guests
| <nowiki> {{ customerLastName }} </nowiki>
|
|-
| guests
| <nowiki> {{ customerLastName2 }} </nowiki>
|
|-
| guests
| <nowiki> {{ customerFirstName }} </nowiki>
|
|-
| guests
| <nowiki> {{ lastName }} </nowiki>
|
|-
| guests
| <nowiki> {{ lastName2 }} </nowiki>
|
|-
| guests
| <nowiki> {{ firstName }} </nowiki>
|
|-
| guests
| <nowiki> {{ dateOfBirth }} </nowiki>
|
|-
| guests
| <nowiki> {{ dateOfBirth2 }} </nowiki>
|
|-
| guests
| <nowiki> {{ nationalityCountryName }} </nowiki>
|
|-
| guests
| <nowiki> {{ idDocType }} </nowiki>
|
|-
| guests
| <nowiki> {{ idDocTypeEspana }} </nowiki>
|
|-
| guests
| <nowiki> {{ idDocNumber }} </nowiki>
|
|-
| guests
| <nowiki> {{ idDocTitle }} </nowiki>
|
|-
| guests
| <nowiki> {{ idDocIssueDate }} </nowiki>
|
|-
| guests
| <nowiki> {{ idDocIssueDate2 }} </nowiki>
|
|-
| guests
| <nowiki> {{ provinceName }} </nowiki>
|
|-
| guests
| <nowiki> {{ sex }} </nowiki>
|
|-
| guests
| <nowiki> {{ sex2 }} </nowiki>
|
|-
| guests
| <nowiki> {{ checkinDate }} </nowiki>
|
|-
| guests
| <nowiki> {{ checkinDate2 }} </nowiki>
|
|-
| guestPairs
| <nowiki> {{ salutationId }} </nowiki>
|
|-
| guestPairs
| <nowiki> {{ salutation }} </nowiki>
|
|-
| guestPairs
| <nowiki> {{ customerLastName }} </nowiki>
|
|-
| guestPairs
| <nowiki> {{ customerLastName2 }} </nowiki>
|
|-
| guestPairs
| <nowiki> {{ customerFirstName }} </nowiki>
|
|-
| guestPairs
| <nowiki> {{ lastName }} </nowiki>
|
|-
| guestPairs
| <nowiki> {{ lastName2 }} </nowiki>
|
|-
| guestPairs
| <nowiki> {{ firstName }} </nowiki>
|
|-
| guestPairs
| <nowiki> {{ dateOfBirth }} </nowiki>
|
|-
| guestPairs
| <nowiki> {{ dateOfBirth2 }} </nowiki>
|
|-
| guestPairs
| <nowiki> {{ nationalityCountryName }} </nowiki>
|
|-
| guestPairs
| <nowiki> {{ idDocType }} </nowiki>
|
|-
| guestPairs
| <nowiki> {{ idDocTypeEspana }} </nowiki>
|
|-
| guestPairs
| <nowiki> {{ idDocNumber }} </nowiki>
|
|-
| guestPairs
| <nowiki> {{ idDocTitle }} </nowiki>
|
|-
| guestPairs
| <nowiki> {{ idDocIssueDate }} </nowiki>
|
|-
| guestPairs
| <nowiki> {{ idDocIssueDate2 }} </nowiki>
|
|-
| guestPairs
| <nowiki> {{ provinceName }} </nowiki>
|
|-
| guestPairs
| <nowiki> {{ sex }} </nowiki>
|
|-
| guestPairs
| <nowiki> {{ sex2 }} </nowiki>
|
|-
| guestPairs
| <nowiki> {{ checkinDate }} </nowiki>
|
|-
| guestPairs
| <nowiki> {{ checkinDate2 }} </nowiki>
|
|-
|
| <nowiki> {{ customerNotes }} </nowiki>
|
|}

===Folio===

{| class="wikitable"
! parent object
! field
! it is populated with
|-
|
| <nowiki>{{ printdate }}</nowiki>
|
|-
| customer
| <nowiki>{{ lastname }}</nowiki>
|
|-
| customer
| <nowiki>{{ firstname }}</nowiki>
|
|-
| customer
| <nowiki>{{ phone }}</nowiki>
|
|-
| customer
| <nowiki>{{ mobile }}</nowiki>
|
|-
| customer
| <nowiki>{{ email }}</nowiki>
|
|-
| customer
| <nowiki>{{ address }}</nowiki>
|
|-
| customer
| <nowiki>{{ printdate }}</nowiki>
|
|-
| reservations
| <nowiki>{{ id }}</nowiki>
|
|-
| reservations
| <nowiki>{{ promocode }}</nowiki>
|
|-
| reservations
| <nowiki>{{ datefrom }}</nowiki>
|
|-
| reservations
| <nowiki>{{ dateto }}</nowiki>
|
|-
| reservations
| <nowiki>{{ roomtype }}</nowiki>
|
|-
| reservations
| <nowiki>{{ room }}</nowiki>
|
|-
| reservations
| <nowiki>{{ price }}</nowiki>
|
|-
| reservations
| <nowiki>{{ tax }}</nowiki>
|
|-
| reservations
| <nowiki>{{ pricewithtax }}</nowiki>
|
|-
| reservations
| <nowiki>{{ numnights }}</nowiki>
|
|-
| reservations
| <nowiki>{{ numadults }}</nowiki>
|
|-
| reservations
| <nowiki>{{ numchildren }}</nowiki>
|
|-
| reservations
| <nowiki>{{ numadultschildren }}</nowiki>
|
|-
| reservations
| <nowiki>{{ reservationdate }}</nowiki>
|
|-
| roomcharges
| <nowiki>{{ date }}</nowiki>
|
|-
| roomcharges
| <nowiki>{{ description }}</nowiki>
|
|-
| roomcharges
| <nowiki>{{ reservationid }}</nowiki>
|
|-
| roomcharges
| <nowiki>{{ price }}</nowiki>
|
|-
| roomcharges
| <nowiki>{{ tax }}</nowiki>
|
|-
| roomcharges
| <nowiki>{{ pricewithtax }}</nowiki>
|
|-
| roomchargestotals
| <nowiki>{{ price }}</nowiki>
|
|-
| roomchargestotals
| <nowiki>{{ tax }}</nowiki>
|
|-
| roomchargestotals
| <nowiki>{{ pricewithtax }}</nowiki>
|
|-
| extrachargestotals
| <nowiki>{{ price }}</nowiki>
|
|-
| extrachargestotals
| <nowiki>{{ tax }}</nowiki>
|
|-
| extrachargestotals
| <nowiki>{{ pricewithtax }}</nowiki>
|
|-
| extracharges
| <nowiki>{{ --- }}</nowiki>
|
|-
| payments
| <nowiki>{{ --- }}</nowiki>
|
|-
|
| <nowiki>{{ balance }}</nowiki>
|
|}

===Tax Receipt===

{| class="wikitable"
! parent object
! parent object
! field
! it is populated with
|-
| lines
|
| <nowiki> {{ netSubtotal }}</nowiki>
|
|-
| lines
|
| <nowiki> {{ netSubtotalCurrency }}</nowiki>
|
|-
| lines
|
| <nowiki> {{ grossSubtotal }}</nowiki>
|
|-
| lines
|
| <nowiki> {{ grossSubtotalCurrency }}</nowiki>
|
|-
| lines
|
| <nowiki> {{ serviceStart }}</nowiki>
|
|-
| lines
|
| <nowiki> {{ serviceEnd }}</nowiki>
|
|-
| lines
|
| <nowiki> {{ serviceDuration }}</nowiki>
|
|-
| lines
|
| <nowiki> {{ itemType }}</nowiki>
|
|-
| lines
|
| <nowiki> {{ numAdults }}</nowiki>
|
|-
| lines
|
| <nowiki> {{ numChildren }}</nowiki>
|
|-
| lines
|
| <nowiki> {{ quantity }}</nowiki>
|
|-
| lines
|
| <nowiki> {{ itemDescription }}</nowiki>
|
|-
| lines
|
| <nowiki> {{ grossUnitPrice }}</nowiki>
|
|-
| lines
|
| <nowiki> {{ grossUnitPriceCurrency }}</nowiki>
|
|-
| lines
|
| <nowiki> {{ netUnitPrice }}</nowiki>
|
|-
| lines
|
| <nowiki> {{ netUnitPriceCurrency }}</nowiki>
|
|-
| lines
|
| <nowiki> {{ taxes }}</nowiki>
|
|-
| lines
|
| <nowiki> {{ netSubtotalRaw }}</nowiki>
|
|-
| lines
|
| <nowiki> {{ reservationId }}</nowiki>
|
|-
| lines
|
| <nowiki> {{ extraChargesNotes }}</nowiki>
|
|-
|
|
| <nowiki> {{ totalNumAdults }}</nowiki>
|
|-
|
|
| <nowiki> {{ totalNumChildren }}</nowiki>
|
|-
|
|
| <nowiki> {{ totalNumPersons }}</nowiki>
|
|-
|
|
| <nowiki> {{ totalNet }}</nowiki>
|
|-
|
|
| <nowiki> {{ totalNetCurrency }}</nowiki>
|
|-
|
|
| <nowiki> {{ totalGross }}</nowiki>
|
|-
|
|
| <nowiki> {{ totalGrossCurrency }}</nowiki>
|
|-
|
|
| <nowiki> {{ totalGrossBefore }}</nowiki>
|
|-
|
|
| <nowiki> {{ totalGrossBeforeCurrency }}</nowiki>
|
|-
|
|
| <nowiki> {{ totalUninvoicedPayments }}</nowiki>
|
|-
|
|
| <nowiki> {{ totalUninvoicedPaymentsCurrency }}</nowiki>
|
|-
|
|
| <nowiki> {{ remainingBalance }}</nowiki>
|
|-
|
|
| <nowiki> {{ remainingBalanceCurrency }}</nowiki>
|
|-
|
|
| <nowiki> {{ extraTaxes }}</nowiki>
|
|-
|
|
| <nowiki> {{ totalTaxes }}</nowiki>
|
|-
|
|
| <nowiki> {{ totalTax }}</nowiki>
|
|-
|
|
| <nowiki> {{ totalTaxCurrency }}</nowiki>
|
|-
|
|
| <nowiki> {{ date }}</nowiki>
|
|-
|
|
| <nowiki> {{ number }}</nowiki>
|
|-
|
|
| <nowiki> {{ numbervalue }}</nowiki>
|
|-
|
|
| <nowiki> {{ series }}</nowiki>
|
|-
|
|
| <nowiki> {{ lastname }}</nowiki>
|
|-
|
|
| <nowiki> {{ firstname }}</nowiki>
|
|-
|
|
| <nowiki> {{ taxid }}</nowiki>
|
|-
|
|
| <nowiki> {{ taxid2 }}</nowiki>
|
|-
|
|
| <nowiki> {{ occupation }}</nowiki>
|
|-
|
|
| <nowiki> {{ address1 }}</nowiki>
|
|-
|
|
| <nowiki> {{ address2 }}</nowiki>
|
|-
|
|
| <nowiki> {{ city }}</nowiki>
|
|-
|
|
| <nowiki> {{ zip }}</nowiki>
|
|-
|
|
| <nowiki> {{ country }}</nowiki>
|
|-
|
|
| <nowiki> {{ rooms }}</nowiki>
|
|-
|
|
| <nowiki> {{ notes }}</nowiki>
|
|-
|
|
| <nowiki> {{ bookingAgencyReferenceCodes }}</nowiki>
|
|-
|
|
| <nowiki> {{ guests }}</nowiki>
|
|-
|
|
| <nowiki> {{ stayFrom }}</nowiki>
|
|-
|
|
| <nowiki> {{ stayTo }}</nowiki>
|
|-
|
|
| <nowiki> {{ referenceInvoiceNumber }}</nowiki>
|
|-
|
|
| <nowiki> {{ referenceInvoiceIssueDate }}</nowiki>
|
|-
|
|
| <nowiki> {{ invoiceNotes }}</nowiki>
|
|-
|
|
| <nowiki> {{ paymentMethod }}</nowiki>
|
|-
|
| reservationNotes
| <nowiki> {{ --- }}</nowiki>
|
|-
|
| payments
| <nowiki> {{ --- }}</nowiki>
|
|-
|
|
| <nowiki> {{ nights }}</nowiki>
|
|}

===Payment Receipt===

{| class="wikitable"
! Field
! it is populated with
|-
| <nowiki>{{date}}</nowiki>
| the current date
|-
| <nowiki>{{number}}</nowiki>
| the next available number of the payment receipt
|-
| <nowiki>{{numbervalue}}</nowiki>
|
|-
| <nowiki>{{series}}</nowiki>
|
|-
| <nowiki>{{lastname}}</nowiki>
| the last name of the customer included in the reservation
|-
| <nowiki>{{firstname}}</nowiki>
| the first name of the customer included in the reservation
|-
| <nowiki>{{reservation.datefrom}}</nowiki>
| the first date of the specific reservation.
|-
| <nowiki>{{reservation.dateto}}</nowiki>
| the last date of the specific reservation.
|-
| <nowiki>{{reservation.nights}}</nowiki>
| the nights included in the specific reservation
|-
| <nowiki>{{reservation.adults}}</nowiki>
| the number of adults included in the specific reservation.
|-
| <nowiki>{{reservation.children}}</nowiki>
| the number of children included in the specific reservation.
|-
| <nowiki>{{reservation.board}}</nowiki>
|
|-
| <nowiki>{{reservation.notes}}</nowiki>
| the reservation notes.
|-
| <nowiki>{{reservation.customernotes}}</nowiki>
| the customer's notes included in the reservation.
|-
| <nowiki>{{reservation.totalprice}}</nowiki>
| the total amount of the reservation.
|-
| <nowiki>{{reservation.roomtype}}</nowiki>
| the type of the room, according to the types that are registered in the system.
|-
| <nowiki>{{amount}}</nowiki>
| the amount of the payment.
|-
| <nowiki>{{paymentmethod}}</nowiki>
| the payment method of the specific payment
|-
| <nowiki>{{notes}}</nowiki>
| notes included in the payment
|-
| <nowiki>{{paymentdate}}</nowiki>
| the date that the payment is registered
|}

==OLD CONTENT==

You can easily create beautiful email templates in minutes.

You can create as many templates as you need e.g. 'Confirmation reservation' email, 'Thank you' email etc. and use these from inside the reservation to send dynamic emails to your customers. By using the dynamic emails feature you will save a lot of time in communications with your customers and you will improve customer loyalty.

Below you will find a range of variables that you can use inside the template. By using the variables, you can send relevant and personalized emails to your customers without the need of typing anything manually again and at the same time your emails look personalized as they dynamically generate all information related to your customers’ reservation.

We don't impose any design restrictions.
Got the skills to roll your own email designs? You can create your own HTML template and paste it in templates.
You do not know HTML or how to design an email? No worries, you can use the provided simple to use editor and just type in the text you want.
To create dynamic email templates go to Settings-Templates and click the New template button.

NOTICE: Variables are case sensitive and should be used exactly as they are defined in the system. e.g. {{ firstname }}. Below you will find all variables that can be used in email templates. Copy and paste them in your email templates.

[[File:variables.png]]

[[File:variables_exam.png]]

[[File:variables_exam1.png]]

[[File:variables_exam2.png]]

[[File:variables_exam3.png]]

[[File:variables_exam4.png]]

===HOW-TO's ===
* How to make a small change in an existing template