hoteliga - User contributions [en]

Channel Manager

2017-09-13T07:01:35Z

Hoteligawiki: /* Introduction */

== Introduction ==
A channel manager is software that allows your property to directly connect with various '''[[OTA]]'''s. With this tool, you can easily update rates, allotment, availability, restrictions.

== Channel Manager Options ==
With hoteliga you can choose among three channel manager options:
* the hoteliga Channel Manager, the most integrated solution with direct certified connections
* ParityRate, an affordable channel manager
* SiteMinder, a very popular channel manager

=== the hoteliga Channel Manager ===
The hoteliga Channel Manager is directly certified with the following '''[[Glossary#O|OTAs]]''':
* [[Connection with Booking.com|Booking.com]]
* [[Connection with Expedia|Expedia]]

=== ParityRate ===

=== SiteMinder ===

== FAQs ==

* [[What is the Difference between One-Way Connection and Two-Way Connection?]]
* [[What Information hoteliga exchanges with Channels?]]
* [[What Kind of Restrictions are in Booking.com?]]
* [[How can the Hotel add a Room/Rate?]]
* [[How can I add or set Special Prices to each Channel?]]
* [[What happens when I get a reservation with a Special Price that is not set in hoteliga?]]
* [[How can I change the Cancelation Policy in a Channel?]]

Channel Manager

2017-09-13T07:01:14Z

Hoteligawiki: /* Introduction */

== Introduction ==
A Channel Manager is a software that allows your property to directly connect with various '''[[OTA]]'''s. With this tool, you can easily update rates, allotment, availability, restrictions.

== Channel Manager Options ==
With hoteliga you can choose among three channel manager options:
* the hoteliga Channel Manager, the most integrated solution with direct certified connections
* ParityRate, an affordable channel manager
* SiteMinder, a very popular channel manager

=== the hoteliga Channel Manager ===
The hoteliga Channel Manager is directly certified with the following '''[[Glossary#O|OTAs]]''':
* [[Connection with Booking.com|Booking.com]]
* [[Connection with Expedia|Expedia]]

=== ParityRate ===

=== SiteMinder ===

== FAQs ==

* [[What is the Difference between One-Way Connection and Two-Way Connection?]]
* [[What Information hoteliga exchanges with Channels?]]
* [[What Kind of Restrictions are in Booking.com?]]
* [[How can the Hotel add a Room/Rate?]]
* [[How can I add or set Special Prices to each Channel?]]
* [[What happens when I get a reservation with a Special Price that is not set in hoteliga?]]
* [[How can I change the Cancelation Policy in a Channel?]]

Channel Manager

2017-09-13T07:00:47Z

Hoteligawiki: /* Introduction */

== Introduction ==
A Channel Manager is a software that allows your property to partner with various '''[[OTA]]'''s. With this tool, you can easily update rates, allotment, availability, restrictions.

== Channel Manager Options ==
With hoteliga you can choose among three channel manager options:
* the hoteliga Channel Manager, the most integrated solution with direct certified connections
* ParityRate, an affordable channel manager
* SiteMinder, a very popular channel manager

=== the hoteliga Channel Manager ===
The hoteliga Channel Manager is directly certified with the following '''[[Glossary#O|OTAs]]''':
* [[Connection with Booking.com|Booking.com]]
* [[Connection with Expedia|Expedia]]

=== ParityRate ===

=== SiteMinder ===

== FAQs ==

* [[What is the Difference between One-Way Connection and Two-Way Connection?]]
* [[What Information hoteliga exchanges with Channels?]]
* [[What Kind of Restrictions are in Booking.com?]]
* [[How can the Hotel add a Room/Rate?]]
* [[How can I add or set Special Prices to each Channel?]]
* [[What happens when I get a reservation with a Special Price that is not set in hoteliga?]]
* [[How can I change the Cancelation Policy in a Channel?]]

Channel Manager

2017-09-13T06:45:07Z

Hoteligawiki: /* Channel Manager Options */

== Introduction ==
A Channel Manager is a software that allows the hospitality service provider to partner with a diverse range of '''[[OTA]]'''s. With this type of software the hospitality service provider may rapidly update content such as rates, calendar, special prices, and other type of important content. It will also work as an inventory model, in the way that it will help to avoid the risk of overbooking. Thus, a channel manager may potentiate the management of your service in a way that it will allow you to benefit from a revenues’ increase over time.

== Channel Manager Options ==
With hoteliga you can choose among three channel manager options:
* the hoteliga Channel Manager, the most integrated solution with direct certified connections
* ParityRate, an affordable channel manager
* SiteMinder, a very popular channel manager

=== the hoteliga Channel Manager ===
The hoteliga Channel Manager is directly certified with the following '''[[Glossary#O|OTAs]]''':
* [[Connection with Booking.com|Booking.com]]
* [[Connection with Expedia|Expedia]]

=== ParityRate ===

=== SiteMinder ===

== FAQs ==

* [[What is the Difference between One-Way Connection and Two-Way Connection?]]
* [[What Information hoteliga exchanges with Channels?]]
* [[What Kind of Restrictions are in Booking.com?]]
* [[How can the Hotel add a Room/Rate?]]
* [[How can I add or set Special Prices to each Channel?]]
* [[What happens when I get a reservation with a Special Price that is not set in hoteliga?]]
* [[How can I change the Cancelation Policy in a Channel?]]

Channel Manager

2017-09-13T06:44:36Z

Hoteligawiki: /* Channel Manager Options */

== Introduction ==
A Channel Manager is a software that allows the hospitality service provider to partner with a diverse range of '''[[OTA]]'''s. With this type of software the hospitality service provider may rapidly update content such as rates, calendar, special prices, and other type of important content. It will also work as an inventory model, in the way that it will help to avoid the risk of overbooking. Thus, a channel manager may potentiate the management of your service in a way that it will allow you to benefit from a revenues’ increase over time.

== Channel Manager Options ==
With hoteliga you can choose among three channel manager options:
* hoteliga channel manager, the most integrated solution with direct certified connections
* ParityRate, an affordable channel manager
* SiteMinder, a very popular channel manager

=== hoteliga Channel Manager ===
The hoteliga Channel Manager is directly certified with the following '''[[Glossary#O|OTAs]]''':
* [[Connection with Booking.com|Booking.com]]
* [[Connection with Expedia|Expedia]]

=== ParityRate ===

=== SiteMinder ===

== FAQs ==

* [[What is the Difference between One-Way Connection and Two-Way Connection?]]
* [[What Information hoteliga exchanges with Channels?]]
* [[What Kind of Restrictions are in Booking.com?]]
* [[How can the Hotel add a Room/Rate?]]
* [[How can I add or set Special Prices to each Channel?]]
* [[What happens when I get a reservation with a Special Price that is not set in hoteliga?]]
* [[How can I change the Cancelation Policy in a Channel?]]

Channel Manager

2017-09-13T06:40:52Z

Hoteligawiki:

== Introduction ==
A Channel Manager is a software that allows the hospitality service provider to partner with a diverse range of '''[[OTA]]'''s. With this type of software the hospitality service provider may rapidly update content such as rates, calendar, special prices, and other type of important content. It will also work as an inventory model, in the way that it will help to avoid the risk of overbooking. Thus, a channel manager may potentiate the management of your service in a way that it will allow you to benefit from a revenues’ increase over time.

== Channel Manager Options ==
With hoteliga you can choose among three channel manager options:
* hoteliga channel manager, the most integrated solution with direct certified connections
* ParityRate, an affordable channel manager
* SiteMinder, a very popular channel manager

=== hoteliga Channel Manager ===
The hoteliga Channel Manager is directly certified with the following '''[[Glossary#O|OTAs]]''':
* [[Connection with Booking.com|Booking.com]]
* [[Connection with Expedia|Expedia]]

* [[The Benefits]]

== FAQs ==

* [[What is the Difference between One-Way Connection and Two-Way Connection?]]
* [[What Information hoteliga exchanges with Channels?]]
* [[What Kind of Restrictions are in Booking.com?]]
* [[How can the Hotel add a Room/Rate?]]
* [[How can I add or set Special Prices to each Channel?]]
* [[What happens when I get a reservation with a Special Price that is not set in hoteliga?]]
* [[How can I change the Cancelation Policy in a Channel?]]

PMS

2017-09-13T06:30:21Z

Hoteligawiki: /* Key Concepts */

PMS stands for Property Management System

== Main Functionality ==
hoteliga PMS has the following features:
* '''Reservations Management''' (dashboard, reservations calendar, reservations grid, room layout)
* '''Customer Management''' (customer reservation history, transactions, customer categorization)
* '''Guest Management''' (guest details, guest reports)
* '''Agencies Management''' (contracts, transactions, balances)
* '''Housekeeping''' (plans, tasks, mobile app)
* '''Invoicing''' (taxes, counters, templates, reports)
* '''Room Maintenance''' (out of service and out of order)
* '''Export Data for the Authorities''' (police and statistics authorities)

== Key Characteristics ==
* Highly localizable (languages, currencies, taxation)
* Multiple contracts
* Price lists season-based or day-by-day
* User management
* Dynamic [[Templates|templates]]
* Optional integrated direct connections with OTAs ([[Channel Manager|hoteliga channel manager]]) or third-party channel managers
* Optional integration with [[Booking Engine|hoteliga booking engine]]
* [[API]] available for custom applications

== The User Interface ==
* [[The Dashboard (Home Page)]]
* [[The Reservations Calendar]]
* [[The Reservation Window]]
* The Room Layout
* The Tables

== Key Concepts ==
* Simplified Look, Easy to Understand
* Normal price and agreed price
* Overbooking allowed (and highlighted)
* Room capacity on room level, not on room-type level
* No night audits
* Similar user experience in desktop and mobile

== HOW-TO's ==
* How to [[Property Setup|setup your property]]
* How to [[Room Setup|set room types, room groups and rooms]]
* How to [[Special prices Setup|set special prices]]
* How to [[Booking agency Setup|create a booking agency]]
* How to [[Housekeeping Setup|set rules for housekeeping]]
* How to [[Extra charges|add extra charges]]
* How to [[Manage customers|manage customers]]
* How to [[Change Board name|change board name]]
* How to [[Create New Users|create new users]]

Booking Engine

2017-09-13T06:29:15Z

Hoteligawiki:

hoteliga has its own Booking Engine.

the Booking Engine has the following features:

* Integration with multiple payment gateways:
** [[Braintree Payments]]
** [[PayPal]]
** [[Fidelity Payment Services]]
** [[2Checkout]]
** [[Veritrans]]
** [[Eurobank]]
** [[Alpha Bank]]
** [[Redsys]]

== HOW TO's ==
* [[How to create offers using promo codes]]
* [[How to deactivate the Booking Engine]]
* [[How to stop sales for specific dates in the booking engine]]

== FAQs ==

* [[I received an email saying "YOU MAY BE LOSING SALES!"]]

Braintree

2017-09-13T06:28:56Z

Hoteligawiki: Hoteligawiki moved page Braintree to Braintree Payments

#REDIRECT [[Braintree Payments]]

Braintree Payments

2017-09-13T06:28:55Z

Hoteligawiki: Hoteligawiki moved page Braintree to Braintree Payments

Throught the integration of '''[http://www.hoteliga.com/en/booking-engine hoteliga booking engine]''' with '''Braintree Payments''', we offer you a secure way to obtain customer's credit cards and pre-authorize or charge them at a later stage.

In the accommodation sector it is very typical that a customer will make a booking today and stay at a property 6 months later or more. As a hotelier, you will possibly need to pre-authorize the credit card a few days prior to arrival to verify once again the validity of the card, or even charge the card in the event of no show, or when a non-refundable reservation is cancelled.

Based on the booking engine setup, the customers may have to enter their credit card information to guarantee a reservation. During this process, their credit card is also verified by performing a $0 or $1 transaction, which is automatically voided. In this away you avoid the hassle of verifying a credit card yourself manually.

Credit card information is directly stored and encrypted in this certified payment processor right at the booking stage. You can access a secure page where you can pre-authorize or charge a credit card of a customer, based on the terms and conditions that were agreed during booking.

For security reasons you won't be able to get the full credit card number. But when you can verify, pre-authorize and charge a credit card without having its number.

Braintree Payments only charges you a commission when you charge a specific card.

** [https://signups.braintreepayments.com Braintree Payments]

MediaWiki:Sidebar

2017-09-10T08:19:55Z

Hoteligawiki:

* navigation
** mainpage|Home
** http://help.hoteliga.com/en/index.php/PMS|PMS
** http://help.hoteliga.com/en/index.php/Channel_Manager|Channel Manager
** http://help.hoteliga.com/en/index.php/Booking_Engine|Booking Engine
** http://help.hoteliga.com/en/index.php/API|API
** http://help.hoteliga.com/en/index.php/Glossary|Glossary
** recentchanges-url|recentchanges
* Available Languages
** http://help.hoteliga.com/es|Spanish
** http://help.hoteliga.com/el|Greek
* SEARCH
* TOOLBOX
* LANGUAGES

MediaWiki:Sidebar

2017-09-10T05:26:34Z

Hoteligawiki:

* navigation
** mainpage|Home
** http://help.hoteliga.com/en/index.php/PMS|PMS
** http://help.hoteliga.com/en/index.php/Channel_Manager|Channel Manager
** http://help.hoteliga.com/en/index.php/Booking_Engine|Booking Engine
** http://help.hoteliga.com/en/index.php/API|API
** recentchanges-url|recentchanges
* Available Languages
** http://help.hoteliga.com/es|Spanish
** http://help.hoteliga.com/el|Greek
* SEARCH
* TOOLBOX
* LANGUAGES

MediaWiki:Sidebar

2017-09-10T05:23:38Z

Hoteligawiki:

MediaWiki:Sidebar

2017-09-10T05:22:52Z

Hoteligawiki: Created page with " * navigation ** mainpage|mainpage-description ** http://help.hoteliga.com/en/index.php/PMS|PMS ** recentchanges-url|recentchanges * Other Languages ** http://help.hoteliga.co..."

* navigation
** mainpage|mainpage-description
** http://help.hoteliga.com/en/index.php/PMS|PMS
** recentchanges-url|recentchanges
* Other Languages
** http://help.hoteliga.com/es|Spanish
** http://help.hoteliga.com/el|Greek
* SEARCH
* TOOLBOX
* LANGUAGES

MediaWiki:Mainpage

2017-09-02T06:31:28Z

Hoteligawiki: Created page with "Welcome"

Welcome

2017-09-02T06:30:49Z

Hoteligawiki: Created page with "welcome page"

welcome page

Expedia

2017-05-21T04:08:50Z

Hoteligawiki: Created page with "About Expedia"

About Expedia

How to create offers using promo codes

2017-04-02T13:21:11Z

Hoteligawiki:

'''Step 1: Open/closed calendar'''

Go to settings and click 'Special calendars'.
Click the 'New special calendar' button.
Use Open/closed calendar to set the dates of stay that you want a special rate to apply (customer's stay). When a special price is valid, color green (open) and when it is not valid, color red (closed).
Title: Give a title to the calendar (e.g. 15% off March).
Type: Choose Open/closed calendar

Move your mouse (point with your finger if you are using a smartphone or a tablet) on the buttons 'Open' or 'Closed'.
Move your mouse (point with your finger if you are using a smartphone or a tablet) to the dates you want, click and color the dates. If you want to select multiple dates together, left click and hold while moving over the dates.
You can also use filters right (Set, as) to set up a whole month etc.
Click Save to OK the changes.

'''Step 2: Special prices'''

To create a special price go to settings and click 'Special prices'.
Click the 'New special price' button.
Fill in the 'Basic data', choose the type of this special price (discount or surcharge) and click Save.

Click on the tab 'Accommodation' and set the absolute value or percentage of the discount or surcharge.
Select the types of rooms that this special price applies.
Choose if there is a stay restriction (eg. minimum 5 nights).
Click Save.
To apply the special price on board, click on the tab 'Board'. Click on the types of board to apply the special price or leave unchecked if the special price doesn't apply.
Click Save.

'''
Step 3: Price lists'''

Go to settings and click 'Price lists'.
Click on the tab 'Special prices'. Click the button 'New special price'.
Special Price: Select the special price you want to apply to this price list (e.g. 15 %, off March).
Validity from: The starting date that the reservation can be made in order for the special price to apply.
Validity to: The last date a reservation can be made in order for this special rate to apply.
Arrival: Choose the Open/closed calendar specifying the dates of stay for this special price to apply.

Give a name for the Promo Code.
This is the letters/numbers the user needs to type at field Promo code at the booking engine search in order to get the discount.

Click Save.

Booking Engine

2017-04-02T13:17:38Z

Hoteligawiki:

hoteliga has its own booking engine.

the booking engine has the following features:
* Integration with multiple payment gateways:
** PayPal
** [http://www.fidelitypayment.com Fidelity Payment Services]

== HOW TO's ==
* [[How to create offers using promo codes]]
* [[How to stop the booking engine]]
* [[How to stop sales for specific dates in the booking engine]]

Main Page

2017-04-01T18:07:55Z

Hoteligawiki:

hoteliga (written with small "h") is mainly a [[PMS]].

Look at [[Invoicing]]

PMS

2017-04-01T18:06:47Z

Hoteligawiki: Created page with "PMS stands for Property Management System"

PMS stands for Property Management System

Booking Engine

2017-04-01T18:06:13Z

Hoteligawiki: Created page with "hoteliga has its own booking engine."

hoteliga has its own booking engine.

Channel Manager

2017-04-01T18:05:44Z

Hoteligawiki: Created page with "Hoteliga uses its own channel manager."

Hoteliga uses its own channel manager.

Main Page

2017-04-01T18:04:53Z

Hoteligawiki: Replaced content with "Look at Invoicing"

Look at [[Invoicing]]

Invoicing

2017-04-01T11:20:52Z

Hoteligawiki:

This is all about invoicing

[[File:airbnb201.png]]

File:Airbnb201.png

2017-04-01T11:17:44Z

Hoteligawiki:

Main Page

2017-04-01T10:50:53Z

Hoteligawiki:

<strong>MediaWiki has been installed.</strong>

Look at [[Invoicing]]

Consult the [https://meta.wikimedia.org/wiki/Help:Contents User's Guide] for information on using the wiki software.

== Getting started ==
* [https://www.mediawiki.org/wiki/Special:MyLanguage/Manual:Configuration_settings Configuration settings list]
* [https://www.mediawiki.org/wiki/Special:MyLanguage/Manual:FAQ MediaWiki FAQ]
* [https://lists.wikimedia.org/mailman/listinfo/mediawiki-announce MediaWiki release mailing list]
* [https://www.mediawiki.org/wiki/Special:MyLanguage/Localisation#Translation_resources Localise MediaWiki for your language]
* [https://www.mediawiki.org/wiki/Special:MyLanguage/Manual:Combating_spam Learn how to combat spam on your wiki]

Invoicing

2017-04-01T10:37:32Z

Hoteligawiki: Created page with "This is all about invoicing"

This is all about invoicing