hoteliga - User contributions [en]

Booking.com

2025-07-18T14:52:33Z

Fani: /* Option 2 - Special Calendar */

== General Information ==

Booking.com is a world-known '''[[OTA]]''' that supports one-way and two-way connections. The connection and certification with hoteliga was completed in December 2014. There is also the concept of "Open extranet".

:The information that can be uploaded to Booking.com are:
#Availability
#Prices - Basic capacity
#Restrictions - Minimum stay
#Open/Stop sales

== Change Prices and/or Availability ==

=== Single day by day price list ===

==== Set prices ====
If you are using one single day by day price list you can set prices:
From '''Options > Channel Manager > Calendar'''

[[File:cal.png|1000px|]]

There, you can simply click on a rate and type the price you want for that day.

[[File:calclick.png|1000px|]]

For bulk price changes you have the option to click on the Bulk update button.

[[File:calbulk1.png|1000px|]]

The pop-up window contains a menu of commands where you can select the Type: '''Prices''', the dates, the days of the week, the room types and finally the normal price.

[[File:bulkprices.png|700px|]]

'''Note''':In case your non-refundable rates are linked to the normal price this section will be gray.

===== Copy prices =====
If you would like to set the same prices for the same period in the future you can always use the '''Copy prices''' tab, inside the Price lists window.

[[File:copyprices.png|1000px|]]

==== Set availability ====

Since you are using one single day by day price list you can set the availability from '''Options > Channel Manager > Calendar'''.
There, you can simply click on a date and type the number of rooms you want to be available for that day.

[[File:availcalclick.png|1000px|]]

For bulk price changes you have the option to click on the Bulk update button.

[[File:calbulk1.png|1000px|]]

The pop-up window contains a menu of commands where you can select the '''Type: Allotment''', the Dates, the Days of the week, the Room types, set the Allotment number and finally click '''Set'''.

[[File:availcalbulk.png|700px|]]

'''Make sure you go to the channel's extranet, to check that all changes have been uploaded.'''

=== Multiple day by day price lists or Season-based price list ===
==== Set prices ====
In the case you are using multiple day by day price lists or you have a season-based price list then in order to set prices you need to:

1. First go to '''Options > Settings > Pricing Policy > Price lists'''.
There you will be able to select the Dates, the Days, the Room types and set the Normal Price and the Non-refundable rates, if applicable. Then click '''Set''' and '''Save'''.

[[File:Setprices.png|1000px|]]

Similarly, you can set the Extra Bed charges and the Single use rates.

'''Note''': In '''day by day price lists''' if you would like to set the same prices for the same period in the future you can always use the '''Copy prices''' tab, inside the Price lists window.

[[File:copyprices.png|1000px|]]

2. Secondly, you need to go to '''Options > Settings > Booking Agencies > Contracts'''
There you need to update the target sales for each room type for the period that you set the prices in the previous step.

[[File:targetsales.png|1000px|]]

Then you need to go to the tab '''Price list''' and click on the '''Upload''' button.

[[File:uploadprices.png|1000px|]]

If any '''Restrictions''' apply you '''Upload''' them too.

[[File:uploadrestr.png|1000px|]]

And you are all set!

==== Set availability ====

In the case you are using multiple day by day price lists or you have a season-based price list you go to '''Options > Tools > Booking agencies > Contracts''' at the tab Rooms and update the target sales for each room type.

[[File:targetsales.png|1000px|]]

And '''Save'''.

'''Make sure you go to the channel's extranet, to check that all changes have been uploaded.'''

== Upload prices/availability for next year/season ==

=== Day by day price list ===

If you are using a '''day by day price list''' and you need to set prices for next year then you go from '''Options > Settings > Price lists'''.
There, you select the price list you want and you update the Rates for the future period. You set the dates, days of the week, room types, the normal price and you click '''Set''' and '''Save'''.

[[File:pricelistupdaten.png|1000px|]]

'''Note''': If you would like to set the same prices for the same period in the following years you can always use the '''Copy prices''' tab, inside the Price lists window.

[[File:copyprices.png|1000px|]]

Once you have completed the above step, you need to extend the validity of the related contract from '''Options > Settings > Booking agencies > Contracts > Validity(to)''' and press '''Save'''.

[[File:contractupdate.png|1000px|]]

From the tab '''"Rooms"''' you update the "Sales target" and '''Save'''.

[[File:targetsalesn.png|1000px|]]

Finally, from the tab '''"Price List"''' you click '''Upload'''.

[[File:uploadprices.png|1000px|]]

=== Season based price list ===
If you are using a '''season based price list''' and you need to set the '''same prices''' for next year then you go to '''Options > Settings > Special Calendars'''.
There you select the related season calendar.
:'''*'''In case your season calendar is not Year-based you can proceed to the next step.

In the special calendar window you need to "colour" next year based on your seasons. This can be achieved either by selecting the season and dragging the mouse over the dates or by using '''Tools 1,2'''.

[[File:specialcalseason.png|1000px|]]

[[File:tools1cut.png|400px|]] [[File:tools2cut.png|400px|]]

Once you have completed the above step, you need to extend the validity of the related contract from '''Options > Settings > Booking agencies > Contracts > Validity(to)''' and press '''Save'''.

[[File:contractupdate.png|1000px|]]

From the tab '''"Rooms"''' you update the "Sales target" and '''Save'''.

[[File:targetsales.png|1000px|]]

Finally, from the tab '''"Price List"''' you click '''Upload'''.

[[File:uploadprices.png|1000px|]]

'''Make sure you go to the channel's extranet, to check that all changes have been uploaded.'''

== Set Restrictions ==

In order to set restrictions you have multiple options.

=== Option 1 - Set Restriction ===
You can go to '''Options > Channel Manager > Booking.com''' and select '''Set Restrictions'''.

[[File:setrestr.png|800px|]]

In the pop-up window you select the Dates, the Room Types and the Price lists which you want to be connected to the restrictions. Then, you choose which type of restriction you want to apply, the days and click '''Set Restriction'''.

[[File:setrestr1.png|600px|]]

=== Option 2 - Special Calendar ===
You can also set a restriction by creating a '''Special calendar''', which you then connect to your channel's price list and update your channel’s contract by following these steps:

1) From '''Options > Settings > Pricing policy > Special Calendars''' you create a '''New special calendar'''.

[[File:specialcal.png|1000px|]]
[[File:specialcal1.png|1000px|]]

There you need to feel the basic data for the calendar Date, Type ( Restrictions calendar), Select the option '''Year Based''' and click '''Save'''. Then you need to go to the tab '''Calendar'''.

[[File:specialcal2.png|1000px|]]

Here, you are able to set the restriction by using '''Tools 1 & 2'''.

[[File:specialcal3.png|1000px|]]

'''Tool 1''' is for setting monthly restrictions and for selecting “Everything” and “Remaining dates”. You are able to select the month, the dates, and click '''Set'''.

[[File:tools1.png|1000px|]]

[[File:specialcaleveryr.png|300px|]]

'''Tool 2''' is for setting restrictions for custom dates and days of the week. You select the dates, days, restrictions and click '''Set'''.

[[File:tools2.png|1000px|]]

2) Now you need to connect your New special calendar with the price list. From '''Settings > Pricing policy > Price list''' you find the price list connected to the channel and you click on it. Under the tab '''Restrictions''' you create a '''New restriction''' by filling the sections Title, Restriction type, '''Special calendar''' (the one created in the previous step), the Price lists, the Room types and you press '''Save'''.

[[File:pricelistspecialcal.png|1000px|]]

3) In the last step, you need to go to '''Options > Settings > Booking agencies > Contracts''', find the specific channel's contract and open it. Go to the tab Restrictions and click '''Upload'''.

[[File:uploadrestr.png|1000px|]]

'''Make sure you go to the channel's extranet, to check that all changes have been uploaded.'''

== Stop/ Open Sales ==

=== Stop Sales ===

In order to Stop Sales in Channel Manager you need to go to '''Options > Channel Manager > Set Avail'''.

[[File:set.png|1000px|]]

At the pop up window you need to define the '''Dates''', select the '''Channel''' and the '''Room Types'''.

Then, if you would like to stop all sales you select Status Type - '''Room type level''', Status - '''Not available''' and '''Upload'''.

If you would like to stop sales for a specific Price list then you select Status Type - '''Rate level''', choose the Price list you want to stop sales for, Status - '''Not available''' and '''Upload'''.

[[File:stopsales.png|700px|]]

'''Note:''' It is advisable to follow this process separately for its channel. The reason for this is that by selecting multiple channels at once only their common Room Types will be shown to you.

=== Open Sales ===

In order to open sales, you follow the same steps, described above, only that this time you select '''Available''' under the section Status and click '''Upload'''.

'''Make sure you go to the channel's extranet, to check that all changes have been uploaded.'''

How to Use Google Analytics 4 with the Booking Engine

2024-04-29T15:12:05Z

Fani:

Go to '''Options ⇒ Settings ⇒ Booking agencies ⇒ New booking agency'''. Inside the form you fill in the form as shown below.
Click the button '''New booking agency'''.

[[File:nbookage.png|700px|]]
[[File:nbookage1.png|700px|]]

#Type the title or name of the booking agency (for example booking.com, TUI etc.).
#If you are using channel management and this agency is an OTA, connect it with the corresponding channel, otherwise select "without channel".
#Start typing the name of the customer that you have created. This way when this booking agency is being invoiced, all its invoicing information will be immediately filled. Apart from that, by connecting the booking agency to a customer, you can see all the agency's transactions under this customer. Click here for more information on how to [[Customer_Management#Create_a_new_customer|create a new customer]] in the name of the agency.

#Select '''Enabled''' to enable the booking agency.
#Select '''Override prices''' if you want to be able to override prices within the reservation. To be able to Overide prices for a booking agency, you have to enable it here and also have this option enabled in user permissions.
#Click '''OK'''.

Disable a booking agency:
Click on the booking agency that you want to disable. Uncheck 'Enabled'. Click OK.

:In '''section 3''' you find the '''customer''' you have created for this agency in the previous step. This way when this booking agency is being invoiced, all its invoicing information will be immediately filled. Apart from that, by connecting the booking agency to a customer, you can see all the agency's transactions under this customer.

:In '''section 4''' you select the type of the cooperation whether it is commission based or the agency pays for the reservation.

:At the end, by activating '''price override''', you basically allow the "admin" user to be able to modify the agreed price in the reservation window, otherwise the agreed price field will be disabled. For non-admin users, use the respective permission.

==[[Contracts]]==

To create a new contract, go to '''Settings''' and click '''Contracts'''.

Click on the button '''New contract'''.

'''Basic data''':

#'''Title''': Type the name of the agency.
#'''Agency''': Select the agency from the list.
#'''Channel''': This is used only with OTAs, such as Booking.com after the connection has been completed.
#'''From''': Starting date of the contract.
#'''To''': End date of the contract.
#'''Price list''': Choose the price list related to this contract

'''Rooms''':
At this tab you can set the sales target and the minimum contractual allotment per type of room and per period.

NOTICE: Sales targets are used in various reports regarding occupancy (occupancy per day, occupancy per booking agency etc.). Therefore it is important to set the sales target for each booking agency in order to get correct reports and be able to make correct decisions.

2024-02-08T14:41:11Z

Fani:

With templates you can adjust and personalize the view of the following:

* e-mails about reservations (confirmation e-mail, instructions on how to get to the property, "thank you" e-mail etc.)
* Invoices (including receipts, payment receipts, credit invoices)
* Registration card (including similar forms, such as the ones for police authorities)
* Folio
* ...

== Accessing Templates==

Accessing templates can be done through:

'''Options⇒ Settings⇒ Templates'''

[[File:tem_list_en.png]]

In this list, there are some templates already registered by the system. The type of the template is displayed in the 3rd column '''("Type")'''.

'''New template:''' Is used for creating a new template.

'''Show filter:''' Is used for searching templates in the list, using the available filters.

== Creating a New Template ==
A new template can be created by following these steps:

''' Options⇒ Settings⇒ Templates⇒ New template'''

[[File:tem_new_en.png]]

'''1. Title:''' The name of the template should be inserted in this field.

'''2. Template type :''' It defines what kind of template will be created. Further details are included in the table below.

'''3. Language:''' The correct selection of the language ensures that the recipient of the template (invoice, email etc) will understand the content.

'''4. Subject:''' It is valid only in case that a template is used for emails, e.g. "thank you for your stay" etc.

'''5. Content:''' This is the main part of the template. Formatting is possible using the standard formatting buttons like included in Microsoft Word. If the view is limited, the button "full screen" shows a larger view.

'''6. Ok:''' To save the registration.

{| class="wikitable"
! colspan="2" style="text-align: center;" | Template Types
|-
| Reservation
| It is related to a reservation and it is used for emails e.g. confirmation of the reservation,"thank you" e-mail,

instructions how to come to the hotel etc.
|-
| Reservation cancellation
| It is related to a reservation and it is used for emails e.g. confirmation of the cancelled reservation, instructions on deposit refunds etc.
|-
| Invoice
| This is a standard layout with fields that should include specific information for invoicing, e.g. the counter,customer's billing

information, various taxes applied etc.
|-
| Receipt
| This is a similar concept to invoice but used only in Greece. It does not apply to other countries.
|-
| Payment receipt
| This is a similar concept to invoice but used only in Greece. It does not apply to other countries.
|-
| Tax receipt
| This is a similar concept to invoice but used only in Greece for issuing tourism taxes (enviromental tax). It does not apply to other countries.
|-
| Reservation request
| This is related to the e-mail that is automatically generated by the booking engine. It is called "request" because the reservations coming from the

booking engine have to be confirmed by the hotelier or the property manager first.
|-
| Registration card
| This is a kind of form given to the customer to sign and accept the terms of the property e.g. any damage takes place, the customer

is liable for.
|-
| Credit invoice
| It belongs to the invoicing documents used to credit or return money to the customer.
|-
| Credit receipt
| This is a similar concept to credit invoice but used only in Greece. It does not apply to other countries.
|-
| Folio
| It is a hotel business term that includes the total amount of the charges that a customer should pay so far. It is like a proforma

invoice. For example, a customer has scheduled to stay in a hotel for 10 nights and the 5th one he wants to know what is the total

amount he owes for extra charges, minibar etc. This template will include these charges.
|}

==Use of Templates==

===Templates Related to Reservations===

====Reservation====
[[File:tem_res_email_en.png]]

All the "reservation" templates are included in the tab "E-mail" of a reservation window.

When one of them is selected, it is automatically populated by the system with data like the name, address etc.

====Registration Card====
[[File:Tem res reg card en.png]]

After clicking the '''"registration card"''' button the following window opens.

[[File:Tem res reg card 2 en.png]]

All the "registration card" templates are included in this drop-down list.
When one of them is selected, it is automatically populated by the system with the predefined data.

====Folio====
[[File:Tem res folio en.png]]

After clicking the "folio" button the following window opens.

MISSING PHOTO

All the "folio" templates are included in this drop-down list. When one of them is selected, it is automatically populated by the system with the predefined data.

''real folio at the end of the presentation''

====Reservation request====
The "reservation request" template type is used for the e-mails that are sent automatically by the Booking Engine.

They include the reservation information that is useful to the customers.

'''Options⇒ Booking Engine⇒ E-mail'''

[[File:Tem be en.png]]

Every activated language can be connected to various templates. In the example, only the English language is activated, so the respective templates are appeared.

===Templates Related to Invoicing===
The "invoice", "credit invoice" and "receipt" are related to invoicing.

At this step of the invoicing procedure, the system requests the template to be defined.

[[File:Tem credit 1 en.png]]

When the template is selected from the drop-down list, it is automatically populated by the system with the predefined data.

===Templates Related to Payments===

[[File:tem_res_rec_en.png]]

In the tab '''"Payments"''', a payment should be selected '''(1)''' and then the '''"2. Receipt"''' button should be clicked.

[[File:tem_res_rec_2_en.png]]

In this window the system requests the template to be defined.

When a template is selected, it is automatically populated by the system with data like the name, address etc.

This receipt has no legal validity. It is just a proof of receiving money.

==How to Edit the Content of a Template==
The formatting of the template content is possible by using the tools given by the system.

First of all, there are the standard formatting buttons -like included in Microsoft Word- that allow, for example the letters to be bold, the alignment in the center etc. If a user feels comfortable with HTML code, then he/she can go to '''View ⇒ Source Code''' and make any change in the window that opens.

[[File:Source code.png|600px]]

By clicking "Ok" the changes are reflected directly to the template content.

[[File:Source code code.png|600px]]

Every template type has its own family or set of fields that allow the system to retrieve the information needed depending on the case.

For example, in a reservation e-mail, if it is typed:

:"Dear Mr. '''<nowiki>{{firstname}} {{lastname}}</nowiki>''', your reservation is confirmed."

the result can be:

:"Dear Mr. '''Michael Willson''', your reservation is confirmed"

Sometimes, a field can have '''nested''' fields. If a field is followed by a block surrounded with '''curly braces''' ( '''{...}''' ), then, it has nested fields.

In order to access a nested field, dot (.) notation should be used, like in the example below:

:"Dear Mr. '''<nowiki>{{customer.firstname}} {{customer.lastname}}</nowiki>''', your reservation is confirmed."

A field can also represent an array. If a field's name is followed by '''double brackets''', then it is an array of set of other fields, which are listed in the following block denoted by curly braces.

In such cases, we have to use the index and access the '''set of fields'''. Example is given below for accessing price of reservation for Folio.

:"Price of the reservation is '''{{reservations[0].price}}'''"

Note, that every field is followed by a semicolon and the self-description, except for the ones with nested fields.

There are two sets of reservation fields, depending on whether the reservation is single or it's part of a group of reservations:

=== Reservation (Single) ===

{| class="wikitable"
! field
! is populated with
|-
| <nowiki>{{ reservationId }}</nowiki>
| the hoteliga reservation ID, e.g. 2325
|-
| <nowiki>{{ lastname }}</nowiki>
| the last name of the customer, e.g. "Willson"
|-
| <nowiki>{{ firstname }}</nowiki>
| the first name of the customer, e.g. "Michael"
|-
| <nowiki>{{ datefrom }}</nowiki>
| the arrival date of the reservation, e.g. 24/08/2017. Date formatting will follow regional settings
|-
| <nowiki>{{ dateto }}</nowiki>
| the departure date of the reservation, e.g. 31/08/2017. Date formatting will follow regional settings
|-
| <nowiki>{{ nights }}</nowiki>
| the number of the total nights registered in the reservation, e.g. 7
|-
| <nowiki>{{ adults }}</nowiki>
| the number of the adults registered in the reservation, e.g. 2
|-
| <nowiki>{{ children }}</nowiki>
| the number of the children registered in the reservation, e.g. 2
|-
| <nowiki>{{ board }}</nowiki>
| the localized description of the board, based on the template language
|-
| <nowiki>{{ totalprice }}</nowiki>
| the total price of the reservation in the property's currency, e.g. 448,00 EUR
|-
| <nowiki>{{ balance }}</nowiki>
| the balance of the reservation in the property's currency, e.g. 368,00 EUR
|-
| <nowiki>{{ roomtype }}</nowiki>
| the title of the room type, based on the template language
|-
| <nowiki>{{ roomtitle }}</nowiki>
| the title of the room
|-
| <nowiki>{{ notes }}</nowiki>
| notes about the reservation
|-
| <nowiki>{{ customernotes }}</nowiki>
| notes about the customer
|-
| <nowiki>{{ bookingagencytitle }}</nowiki>
| the title of the booking agency
|-
| <nowiki>{{ bookingagencycode }}</nowiki>
| the booking agency code
|-
| <nowiki>{{ allPlannedPayments }}</nowiki>
| the list of all planned payments in the reservation
|-
| <nowiki>{{ totalPlannedPayments }}</nowiki>
| the total amount of the planned payments in the reservation
|}

=== Reservation (Group) ===

{| class="wikitable"
! field
! is populated with
|-
| <nowiki>{{ lastname }}</nowiki>
| the last name of the customer, e.g. "Willson"
|-
| <nowiki>{{ firstname }}</nowiki>
| the first name of the customer, e.g. "Michael"
|-
| <nowiki>{{ customernotes }}</nowiki>
| ...
|-
| <nowiki>{{ bookingagencytitle }}</nowiki>
| ...
|-
| <nowiki>{{ bookingagencycode }}</nowiki>
| ...
|-
| <nowiki>{{ totalpricegroup }}</nowiki>
| ...
|-
| <nowiki>{{ balancegroup }}</nowiki>
| ...
|-
| <nowiki>{{ reservations }}</nowiki>
| ...
|-
| <nowiki>{{ allPlannedPayments }}</nowiki>
| the list of all planned payments in the group
|-
| <nowiki>{{ totalPlannedPayments }}</nowiki>
| the total amount of the planned payments in the group
|}

===Invoice===
{| class="wikitable"
! parent object
! parent object
! field
! it is populated with
|-
| lines
|
| <nowiki>{{ netSubtotal }}</nowiki>
| the net amount of the subtotal formatted with currency code
|-
| lines
|
| <nowiki> {{ netSubtotalCurrency }}</nowiki>
|
|-
| lines
|
| <nowiki>{{ grossSubtotal }}</nowiki>
| the gross amount of the subtotal formatted with currency code
|-
| lines
|
| <nowiki>{{ grossSubtotalCurrency }}</nowiki>
|
|-
| lines
|
| <nowiki>{{ serviceStart }}</nowiki>
| starting day of reservation for that particular line of invoice
|-
| lines
|
| <nowiki>{{ serviceEnd }}</nowiki>
| ending day of reservation for that particular line of invoice
|-
| lines
|
| <nowiki>{{ serviceDuration }}</nowiki>
| duration of reservation for that particular line of invoice
|-
| lines
|
| <nowiki>{{ itemType }}</nowiki>
|
|-
| lines
|
| <nowiki>{{ numAdults }}</nowiki>
| number of adults for this particular line of invoice
|-
| lines
|
| <nowiki>{{ numChildren }}</nowiki>
| number of children for this particular line of invoice
|-
| lines
|
| <nowiki>{{ quantity }}</nowiki>
| number of days or items for this particular line of invoice
|-
| lines
|
| <nowiki>{{ itemDescription }}</nowiki>
|
|-
| lines
|
| <nowiki>{{ grossUnitPrice }}</nowiki>
| gross price of the item
|-
| lines
|
| <nowiki>{{ grossUnitPriceCurrency }}</nowiki>
|
|-
| lines
|
| <nowiki>{{ netUnitPrice }}</nowiki>
| net price of the item
|-
| lines
|
| <nowiki>{{ netUnitPriceCurrency }}</nowiki>
|
|-
| lines
| taxes
| <nowiki>{{ percentage }}</nowiki>
| amount of tax in percentage
|-
| lines
| taxes
| <nowiki>{{ amount}}</nowiki>
|
|-
| lines
| taxes
| <nowiki>{{ amountCurrency }}</nowiki>
|
|-
| lines
| taxes
| <nowiki>{{ breakdown }}</nowiki>
|
|-
| lines
| taxes
| <nowiki>{{ rawAmount }}</nowiki>
|
|-
| lines
|
| <nowiki>{{ netSubtotalRaw }}</nowiki>
|
|-
| lines
|
| <nowiki>{{ reservationId }}</nowiki>
| Id of the reservation
|-
|
|
| <nowiki>{{ totalNumAdults }}</nowiki>
| the total number of adults in the reservation
|-
|
|
| <nowiki>{{ totalNumChildren }}</nowiki>
| the total number of children in the reservation
|-
|
|
| <nowiki>{{ totalNumPersons }}</nowiki>
| the total number of persons in the reservation
|-
|
|
| <nowiki>{{ totalNet }}</nowiki>
| net amount of reservation
|-
|
|
| <nowiki>{{ totalNetCurrency }}</nowiki>
|
|-
|
|
| <nowiki>{{ totalGross }}</nowiki>
| gross amount of reservation
|-
|
|
| <nowiki>{{ totalGrossCurrency }}</nowiki>
|
|-
|
|
| <nowiki>{{ totalGrossBefore }}</nowiki>
|
|-
|
|
| <nowiki>{{ totalGrossBeforeCurrency }}</nowiki>
|
|-
|
|
| <nowiki>{{ totalUninvoicedPayments }}</nowiki>
|
|-
|
|
| <nowiki>{{ totalUninvoicedPaymentsCurrency }}</nowiki>
|
|-
|
|
| <nowiki>{{ remainingBalance }}</nowiki>
|
|-
|
|
| <nowiki>{{ remainingBalanceCurrency }}</nowiki>
|
|-
|
|
| <nowiki>{{ extraTaxes }}</nowiki>
|
|-
| totalTaxes
|
| <nowiki>{{ percentage }}</nowiki>
|
|-
| totalTaxes
|
| <nowiki>{{ amount }}</nowiki>
|
|-
| totalTaxes
|
| <nowiki>{{ amountCurrency }}</nowiki>
|
|-
| totalTaxes
|
| <nowiki>{{ title }}</nowiki>
|
|-
| totalTaxes
|
| <nowiki>{{ breakdown }}</nowiki>
|
|-
| totalTaxes
|
| <nowiki>{{ rawAmount }}</nowiki>
|
|-
|
|
| <nowiki>{{ totalTax }}</nowiki>
|
|-
|
|
| <nowiki>{{ totalTaxCurrency }}</nowiki>
|
|-
|
|
| <nowiki>{{ date }}</nowiki>
|
|-
|
|
| <nowiki>{{ number }}</nowiki>
|
|-
|
|
| <nowiki>{{ numbervalue }}</nowiki>
|
|-
|
|
| <nowiki>{{ series }}</nowiki>
|
|-
|
|
| <nowiki>{{ lastname }}</nowiki>
|
|-
|
|
| <nowiki>{{ firstname }}</nowiki>
|
|-
|
|
| <nowiki>{{ taxid }}</nowiki>
|
|-
|
|
| <nowiki>{{ taxid2 }}</nowiki>
|
|-
|
|
| <nowiki>{{ occupation }}</nowiki>
|
|-
|
|
| <nowiki>{{ address1 }}</nowiki>
|
|-
|
|
| <nowiki>{{ address2 }}</nowiki>
|
|-
|
|
| <nowiki>{{ city }}</nowiki>
|
|-
|
|
| <nowiki>{{ zip }}</nowiki>
|
|-
|
|
| <nowiki>{{ country }}</nowiki>
|
|-
|
|
| <nowiki>{{ rooms }}</nowiki>
|
|-
|
|
| <nowiki>{{ notes }}</nowiki>
|
|-
|
|
| <nowiki>{{ bookingAgencyReferenceCodes }}</nowiki>
|
|-
|
|
| <nowiki>{{ guests }}</nowiki>
|
|-
|
|
| <nowiki>{{ stayFrom }}</nowiki>
|
|-
|
|
| <nowiki>{{ stayTo }}</nowiki>
|
|}

===Registration Card===

{| class="wikitable"
! parent object
! field
! it is populated with
|-
|
| <nowiki> {{ todayDateEspanol }} </nowiki>
|
|-
|
| <nowiki> {{ todayHourEspanol }} </nowiki>
|
|-
|
| <nowiki> {{ hotelInternationalTitle }} </nowiki>
|
|-
|
| <nowiki> {{ hotelDomesticTitle }} </nowiki>
|
|-
|
| <nowiki> {{ reservationId }} </nowiki>
| Id of the reservation
|-
|
| <nowiki> {{ arrivalDate }} </nowiki>
| date of arrival
|-
|
| <nowiki> {{ departureDate }} </nowiki>
| date of departure
|-
|
| <nowiki> {{ numAdults }} </nowiki>
| number of adults
|-
|
| <nowiki> {{ numChildren }} </nowiki>
| number of children
|-
|
| <nowiki> {{ boardTitle }} </nowiki>
|
|-
|
| <nowiki> {{ bookingAgencyReferenceCode }} </nowiki>
| reference code of the booking agency
|-
|
| <nowiki> {{ bookingAgencyTitle }} </nowiki>
| title of the booking agency
|-
|
| <nowiki> {{ roomTitle }} </nowiki>
| title of the room
|-
|
| <nowiki> {{ roomTypeTitle }} </nowiki>
| title of the room type
|-
|
| <nowiki> {{ customerFirstName }} </nowiki>
| first name of the customer
|-
|
| <nowiki> {{ customerLastName }} </nowiki>
| last name of the customer
|-
|
| <nowiki> {{ reservationNotes }} </nowiki>
| notes about reservation
|-
|
| <nowiki> {{ customerTaxId }} </nowiki>
| tax id of the customer
|-
|
| <nowiki> {{ customerEmail }} </nowiki>
| email of the customer
|-
|
| <nowiki> {{ customerPhone }} </nowiki>
| phone number of the customer
|-
|
| <nowiki> {{ customerAddress }} </nowiki>
| address of the customer
|-
|
| <nowiki> {{ customerZipCode }} </nowiki>
| zip code of the customer
|-
|
| <nowiki> {{ customerCity }} </nowiki>
| city of the customer
|-
|
| <nowiki> {{ totalExtraTaxes }} </nowiki>
| total amount of extra taxes
|-
|
| <nowiki> {{ totalWithoutExtraTaxes }} </nowiki>
| total amount without extra taxes
|-
|
| <nowiki> {{ totalAgreedPrice }} </nowiki>
|
|-
|
| <nowiki> {{ totalPayments }} </nowiki>
|
|-
|
| <nowiki> {{ totalWithExtraTaxes }} </nowiki>
| total amount with extra taxes
|-
|
| <nowiki> {{ balance }} </nowiki>
|
|-
|
| <nowiki> {{ customerCountry }} </nowiki>
| country of the customer
|-
|
| <nowiki> {{ numGuests }} </nowiki>
| number of guests
|-
|
| <nowiki> {{ totalWithoutExtraTaxes }} </nowiki>
| total amount without extra taxes
|-
| idDocTypes
| <nowiki> {{ id }} </nowiki>
| document type id
|-
| idDocTypes
| <nowiki> {{ title }} </nowiki>
| document type title
|-
| sexes
| <nowiki> {{ id }} </nowiki>
| sex id
|-
| sexes
| <nowiki> {{ title }} </nowiki>
| sex title
|-
| guests
| <nowiki> {{ salutationId }} </nowiki>
| salutation type id
|-
| guests
| <nowiki> {{ salutation }} </nowiki>
| salutation type
|-
| guests
| <nowiki> {{ customerLastName }} </nowiki>
| last name of the customer
|-
| guests
| <nowiki> {{ customerLastName2 }} </nowiki>
| middle name of the customer
|-
| guests
| <nowiki> {{ customerFirstName }} </nowiki>
| first name of the customer
|-
| guests
| <nowiki> {{ lastName }} </nowiki>
| last name
|-
| guests
| <nowiki> {{ lastName2 }} </nowiki>
| middle name
|-
| guests
| <nowiki> {{ firstName }} </nowiki>
| first name
|-
| guests
| <nowiki> {{ dateOfBirth }} </nowiki>
| date of birth
|-
| guests
| <nowiki> {{ dateOfBirth2 }} </nowiki>
|
|-
| guests
| <nowiki> {{ nationalityCountryName }} </nowiki>
|
|-
| guests
| <nowiki> {{ idDocType }} </nowiki>
| document type
|-
| guests
| <nowiki> {{ idDocTypeEspana }} </nowiki>
|
|-
| guests
| <nowiki> {{ idDocNumber }} </nowiki>
| document number
|-
| guests
| <nowiki> {{ idDocTitle }} </nowiki>
| document title
|-
| guests
| <nowiki> {{ idDocIssueDate }} </nowiki>
| document issue date
|-
| guests
| <nowiki> {{ idDocIssueDate2 }} </nowiki>
|
|-
| guests
| <nowiki> {{ provinceName }} </nowiki>
| name of the province
|-
| guests
| <nowiki> {{ sex }} </nowiki>
| sex
|-
| guests
| <nowiki> {{ sex2 }} </nowiki>
|
|-
| guests
| <nowiki> {{ checkinDate }} </nowiki>
| date of checking in
|-
| guests
| <nowiki> {{ checkinDate2 }} </nowiki>
|
|-
| guestPairs
| <nowiki> {{ salutationId }} </nowiki>
| salutation type id
|-
| guestPairs
| <nowiki> {{ salutation }} </nowiki>
| salutation type
|-
| guestPairs
| <nowiki> {{ customerLastName }} </nowiki>
| last name of the customer
|-
| guestPairs
| <nowiki> {{ customerLastName2 }} </nowiki>
| middle name of the customer
|-
| guestPairs
| <nowiki> {{ customerFirstName }} </nowiki>
| first name of the customer
|-
| guestPairs
| <nowiki> {{ lastName }} </nowiki>
| last name
|-
| guestPairs
| <nowiki> {{ lastName2 }} </nowiki>
| middle name
|-
| guestPairs
| <nowiki> {{ firstName }} </nowiki>
| first name
|-
| guestPairs
| <nowiki> {{ dateOfBirth }} </nowiki>
| date of birth
|-
| guestPairs
| <nowiki> {{ dateOfBirth2 }} </nowiki>
|
|-
| guestPairs
| <nowiki> {{ nationalityCountryName }} </nowiki>
|
|-
| guestPairs
| <nowiki> {{ idDocType }} </nowiki>
| document type
|-
| guestPairs
| <nowiki> {{ idDocTypeEspana }} </nowiki>
|
|-
| guestPairs
| <nowiki> {{ idDocNumber }} </nowiki>
| document number
|-
| guestPairs
| <nowiki> {{ idDocTitle }} </nowiki>
| document title
|-
| guestPairs
| <nowiki> {{ idDocIssueDate }} </nowiki>
| document issue date
|-
| guestPairs
| <nowiki> {{ idDocIssueDate2 }} </nowiki>
|
|-
| guestPairs
| <nowiki> {{ provinceName }} </nowiki>
| name of the province
|-
| guestPairs
| <nowiki> {{ sex }} </nowiki>
| sex
|-
| guestPairs
| <nowiki> {{ sex2 }} </nowiki>
|
|-
| guestPairs
| <nowiki> {{ checkinDate }} </nowiki>
| date of checking in
|-
| guestPairs
| <nowiki> {{ checkinDate2 }} </nowiki>
|
|-
|
| <nowiki> {{ customerNotes }} </nowiki>
| customer notes
|}

===Folio===
{
:"printdate",
:"customer" : {
::"lastname" : "last name of the customer",
::"firstname" : "first name of the customer",
::"phone" : " ",
::"mobile" : " ",
::"email" : " ",
::"address" : " "
:},
:"reservations" '''[ ]''' : {
::"id" : " ",
::"promocode" : " ",
::"datefrom" : " ",
::"dateto" : " ",
::"roomtype" : " ",
::"room" : " ",
::"price" : " ",
::"tax" : " ",
::"pricewithtax" : " ",
::"numnights" : " ",
::"numadults" : " ",
::"numchildren" : " ",
::"numadultschildren" : " ",
::"reservationdate" : " "
:},
:"roomcharges" '''[ ]''' : {
::"date" : " ",
::"description" : " ",
::"reservationid" : " ",
::"price" : " ",
::"tax" : " ",
::"pricewithtax" : " "
:},
:"roomchargestotals" : {
::"price" : " ",
::"tax" : " ",
::"pricewithtax" : " "
:},
:"extrachargestotals" : {
::"price" : " ",
::"tax" : " ",
::"pricewithtax" : " "
:},
:"paymentstotal" : " ",
:"extracharges" '''[ ]''' : {
::"date" : " ",
::"description" : " ",
::"Quantity" : " ",
::"reservationid" : " ",
::"price" : " ",
::"tax" : " ",
::"pricewithtax" : " ",
::"notes" : " "
:},
:"payments" '''[ ]''' : {
::"date" : " ",
::"method" : " ",
::"reservationid" : " ",
::"amount" : " ",
::"amountCurrency" : " ",
::"notes" : " "
:},
:"balance" : " "
}

===Tax Receipt===

{| class="wikitable"
! parent object
! parent object
! field
! it is populated with
|-
| lines
|
| <nowiki> {{ netSubtotal }}</nowiki>
| the net amount of the subtotal formatted with currency code
|-
| lines
|
| <nowiki> {{ netSubtotalCurrency }}</nowiki>
| currency of the net subtotal
|-
| lines
|
| <nowiki> {{ grossSubtotal }}</nowiki>
| the gross amount of the subtotal formatted with currency code
|-
| lines
|
| <nowiki> {{ grossSubtotalCurrency }}</nowiki>
| currency of the gross subtotal
|-
| lines
|
| <nowiki> {{ serviceStart }}</nowiki>
| starting day of reservation for that particular line of invoice
|-
| lines
|
| <nowiki> {{ serviceEnd }}</nowiki>
| ending day of reservation for that particular line of invoice
|-
| lines
|
| <nowiki> {{ serviceDuration }}</nowiki>
| duration of reservation for that particular line of invoice
|-
| lines
|
| <nowiki> {{ itemType }}</nowiki>
|
|-
| lines
|
| <nowiki> {{ numAdults }}</nowiki>
| number of adults
|-
| lines
|
| <nowiki> {{ numChildren }}</nowiki>
| number of children
|-
| lines
|
| <nowiki> {{ quantity }}</nowiki>
| number of days or items
|-
| lines
|
| <nowiki> {{ itemDescription }}</nowiki>
|
|-
| lines
|
| <nowiki> {{ grossUnitPrice }}</nowiki>
| gross price of the item
|-
| lines
|
| <nowiki> {{ grossUnitPriceCurrency }}</nowiki>
| currency of the gross price
|-
| lines
|
| <nowiki> {{ netUnitPrice }}</nowiki>
| net price of the item
|-
| lines
|
| <nowiki> {{ netUnitPriceCurrency }}</nowiki>
| currency of the net price
|-
| lines
|
| <nowiki> {{ taxes }}</nowiki>
|
|-
| lines
|
| <nowiki> {{ netSubtotalRaw }}</nowiki>
|
|-
| lines
|
| <nowiki> {{ reservationId }}</nowiki>
| Id of the reservation
|-
| lines
|
| <nowiki> {{ extraChargesNotes }}</nowiki>
| notes about extra charges
|-
|
|
| <nowiki> {{ totalNumAdults }}</nowiki>
| the total number of adults in the reservation
|-
|
|
| <nowiki> {{ totalNumChildren }}</nowiki>
| the total number of children in the reservation
|-
|
|
| <nowiki> {{ totalNumPersons }}</nowiki>
| the total number of persons in the reservation
|-
|
|
| <nowiki> {{ totalNet }}</nowiki>
| net amount of reservation
|-
|
|
| <nowiki> {{ totalNetCurrency }}</nowiki>
| currency of net amount of reservation
|-
|
|
| <nowiki> {{ totalGross }}</nowiki>
| gross amount of reservation
|-
|
|
| <nowiki> {{ totalGrossCurrency }}</nowiki>
| currency of the gross amount of reservation
|-
|
|
| <nowiki> {{ totalGrossBefore }}</nowiki>
|
|-
|
|
| <nowiki> {{ totalGrossBeforeCurrency }}</nowiki>
|
|-
|
|
| <nowiki> {{ totalUninvoicedPayments }}</nowiki>
|
|-
|
|
| <nowiki> {{ totalUninvoicedPaymentsCurrency }}</nowiki>
|
|-
|
|
| <nowiki> {{ remainingBalance }}</nowiki>
| remaining balance
|-
|
|
| <nowiki> {{ remainingBalanceCurrency }}</nowiki>
| currency of the remaining balance
|-
|
|
| <nowiki> {{ extraTaxes }}</nowiki>
| extra amount of taxes
|-
|
|
| <nowiki> {{ totalTaxes }}</nowiki>
| total amount of taxes
|-
|
|
| <nowiki> {{ totalTax }}</nowiki>
| total amount of tax
|-
|
|
| <nowiki> {{ totalTaxCurrency }}</nowiki>
| currency of the total amount of tax
|-
|
|
| <nowiki> {{ date }}</nowiki>
|
|-
|
|
| <nowiki> {{ number }}</nowiki>
|
|-
|
|
| <nowiki> {{ numbervalue }}</nowiki>
|
|-
|
|
| <nowiki> {{ series }}</nowiki>
|
|-
|
|
| <nowiki> {{ lastname }}</nowiki>
|
|-
|
|
| <nowiki> {{ firstname }}</nowiki>
|
|-
|
|
| <nowiki> {{ taxid }}</nowiki>
|
|-
|
|
| <nowiki> {{ taxid2 }}</nowiki>
|
|-
|
|
| <nowiki> {{ occupation }}</nowiki>
|
|-
|
|
| <nowiki> {{ address1 }}</nowiki>
|
|-
|
|
| <nowiki> {{ address2 }}</nowiki>
|
|-
|
|
| <nowiki> {{ city }}</nowiki>
|
|-
|
|
| <nowiki> {{ zip }}</nowiki>
|
|-
|
|
| <nowiki> {{ country }}</nowiki>
|
|-
|
|
| <nowiki> {{ rooms }}</nowiki>
|
|-
|
|
| <nowiki> {{ notes }}</nowiki>
|
|-
|
|
| <nowiki> {{ bookingAgencyReferenceCodes }}</nowiki>
|
|-
|
|
| <nowiki> {{ guests }}</nowiki>
|
|-
|
|
| <nowiki> {{ stayFrom }}</nowiki>
|
|-
|
|
| <nowiki> {{ stayTo }}</nowiki>
|
|-
|
|
| <nowiki> {{ referenceInvoiceNumber }}</nowiki>
|
|-
|
|
| <nowiki> {{ referenceInvoiceIssueDate }}</nowiki>
|
|-
|
|
| <nowiki> {{ invoiceNotes }}</nowiki>
|
|-
|
|
| <nowiki> {{ paymentMethod }}</nowiki>
|
|-
|
| reservationNotes
| <nowiki> {{ --- }}</nowiki>
|
|-
|
| payments
| <nowiki> {{ --- }}</nowiki>
|
|-
|
|
| <nowiki> {{ nights }}</nowiki>
|
|}

===Payment Receipt===

{| class="wikitable"
! Field
! it is populated with
|-
| <nowiki>{{date}}</nowiki>
| the current date
|-
| <nowiki>{{number}}</nowiki>
| the next available number of the payment receipt
|-
| <nowiki>{{numbervalue}}</nowiki>
|
|-
| <nowiki>{{series}}</nowiki>
|
|-
| <nowiki>{{lastname}}</nowiki>
| the last name of the customer included in the reservation
|-
| <nowiki>{{firstname}}</nowiki>
| the first name of the customer included in the reservation
|-
| <nowiki>{{reservation.datefrom}}</nowiki>
| the first date of the specific reservation.
|-
| <nowiki>{{reservation.dateto}}</nowiki>
| the last date of the specific reservation.
|-
| <nowiki>{{reservation.nights}}</nowiki>
| the nights included in the specific reservation
|-
| <nowiki>{{reservation.adults}}</nowiki>
| the number of adults included in the specific reservation.
|-
| <nowiki>{{reservation.children}}</nowiki>
| the number of children included in the specific reservation.
|-
| <nowiki>{{reservation.board}}</nowiki>
|
|-
| <nowiki>{{reservation.notes}}</nowiki>
| the reservation notes.
|-
| <nowiki>{{reservation.customernotes}}</nowiki>
| the customer's notes included in the reservation.
|-
| <nowiki>{{reservation.totalprice}}</nowiki>
| the total amount of the reservation.
|-
| <nowiki>{{reservation.roomtype}}</nowiki>
| the type of the room, according to the types that are registered in the system.
|-
| <nowiki>{{amount}}</nowiki>
| the amount of the payment.
|-
| <nowiki>{{paymentmethod}}</nowiki>
| the payment method of the specific payment
|-
| <nowiki>{{notes}}</nowiki>
| notes included in the payment
|-
| <nowiki>{{paymentdate}}</nowiki>
| the date that the payment is registered
|}

== How to add your logo & company info to a template ==

Open the template you want to update by clicking on it and set it in full screen from the following button (so you can edit it easier):

[[File:Unnamed.png|600px]]

To add the logo, you will need to click inside the document where you want to insert the logo.

Then select '''Insert ⇒ Insert Image'''

[[File:Insert image.png|600px]]

In the '''Image list''' field, select the option '''Logo''' and press '''Ok'''.

[[File:Logo insert.png|400px]]

''In case you haven't uploaded the logo in the field '''Basic data''' click here for more information [[http://help.hoteliga.com/en/index.php/Property_Setup Property Setup]]''

On the right of the content you can add your business details.

[[File:Company info.png|600px]]

You will need to repeat the above settings for each template you want to use.

<pre style="color: blue">
For Greek customers do not forget to include the QR code on your billing templates </pre>

''For more information regarding the QR code please click here [[http://help.hoteliga.com/en/index.php/QR_code_myData QR code myData]]''

== How to delete a template ==
The templates you don't need can be deleted and the ones you want to use you can simply update the template title to distinguish them from the rest.

[[File:Delete template.png|600px]]

==OLD CONTENT==

You can easily create beautiful email templates in minutes.

You can create as many templates as you need e.g. 'Confirmation reservation' email, 'Thank you' email etc. and use these from inside the reservation to send dynamic emails to your customers. By using the dynamic emails feature you will save a lot of time in communications with your customers and you will improve customer loyalty.

Below you will find a range of variables that you can use inside the template. By using the variables, you can send relevant and personalized emails to your customers without the need of typing anything manually again and at the same time your emails look personalized as they dynamically generate all information related to your customers’ reservation.

We don't impose any design restrictions.
Got the skills to roll your own email designs? You can create your own HTML template and paste it in templates.
You do not know HTML or how to design an email? No worries, you can use the provided simple to use editor and just type in the text you want.
To create dynamic email templates go to Settings-Templates and click the New template button.

NOTICE: Variables are case sensitive and should be used exactly as they are defined in the system. e.g. {{ firstname }}. Below you will find all variables that can be used in email templates. Copy and paste them in your email templates.

[[File:variables.png]]

[[File:variables_exam.png]]

[[File:variables_exam1.png]]

[[File:variables_exam2.png]]

[[File:variables_exam3.png]]

[[File:variables_exam4.png]]

===HOW-TO's ===
* How to make a small change in an existing template

File:Delete template.png

2024-02-08T14:40:44Z

Fani:

Templates

2024-02-08T14:36:17Z

Fani: /* How to Edit the Content of a Template */

With templates you can adjust and personalize the view of the following:

* e-mails about reservations (confirmation e-mail, instructions on how to get to the property, "thank you" e-mail etc.)
* Invoices (including receipts, payment receipts, credit invoices)
* Registration card (including similar forms, such as the ones for police authorities)
* Folio
* ...

== Accessing Templates==

Accessing templates can be done through:

'''Options⇒ Settings⇒ Templates'''

[[File:tem_list_en.png]]

In this list, there are some templates already registered by the system. The type of the template is displayed in the 3rd column '''("Type")'''.

'''New template:''' Is used for creating a new template.

'''Show filter:''' Is used for searching templates in the list, using the available filters.

== Creating a New Template ==
A new template can be created by following these steps:

''' Options⇒ Settings⇒ Templates⇒ New template'''

[[File:tem_new_en.png]]

'''1. Title:''' The name of the template should be inserted in this field.

'''2. Template type :''' It defines what kind of template will be created. Further details are included in the table below.

'''3. Language:''' The correct selection of the language ensures that the recipient of the template (invoice, email etc) will understand the content.

'''4. Subject:''' It is valid only in case that a template is used for emails, e.g. "thank you for your stay" etc.

'''5. Content:''' This is the main part of the template. Formatting is possible using the standard formatting buttons like included in Microsoft Word. If the view is limited, the button "full screen" shows a larger view.

'''6. Ok:''' To save the registration.

{| class="wikitable"
! colspan="2" style="text-align: center;" | Template Types
|-
| Reservation
| It is related to a reservation and it is used for emails e.g. confirmation of the reservation,"thank you" e-mail,

instructions how to come to the hotel etc.
|-
| Reservation cancellation
| It is related to a reservation and it is used for emails e.g. confirmation of the cancelled reservation, instructions on deposit refunds etc.
|-
| Invoice
| This is a standard layout with fields that should include specific information for invoicing, e.g. the counter,customer's billing

information, various taxes applied etc.
|-
| Receipt
| This is a similar concept to invoice but used only in Greece. It does not apply to other countries.
|-
| Payment receipt
| This is a similar concept to invoice but used only in Greece. It does not apply to other countries.
|-
| Tax receipt
| This is a similar concept to invoice but used only in Greece for issuing tourism taxes (enviromental tax). It does not apply to other countries.
|-
| Reservation request
| This is related to the e-mail that is automatically generated by the booking engine. It is called "request" because the reservations coming from the

booking engine have to be confirmed by the hotelier or the property manager first.
|-
| Registration card
| This is a kind of form given to the customer to sign and accept the terms of the property e.g. any damage takes place, the customer

is liable for.
|-
| Credit invoice
| It belongs to the invoicing documents used to credit or return money to the customer.
|-
| Credit receipt
| This is a similar concept to credit invoice but used only in Greece. It does not apply to other countries.
|-
| Folio
| It is a hotel business term that includes the total amount of the charges that a customer should pay so far. It is like a proforma

invoice. For example, a customer has scheduled to stay in a hotel for 10 nights and the 5th one he wants to know what is the total

amount he owes for extra charges, minibar etc. This template will include these charges.
|}

==Use of Templates==

===Templates Related to Reservations===

====Reservation====
[[File:tem_res_email_en.png]]

All the "reservation" templates are included in the tab "E-mail" of a reservation window.

When one of them is selected, it is automatically populated by the system with data like the name, address etc.

====Registration Card====
[[File:Tem res reg card en.png]]

After clicking the '''"registration card"''' button the following window opens.

[[File:Tem res reg card 2 en.png]]

All the "registration card" templates are included in this drop-down list.
When one of them is selected, it is automatically populated by the system with the predefined data.

====Folio====
[[File:Tem res folio en.png]]

After clicking the "folio" button the following window opens.

MISSING PHOTO

All the "folio" templates are included in this drop-down list. When one of them is selected, it is automatically populated by the system with the predefined data.

''real folio at the end of the presentation''

====Reservation request====
The "reservation request" template type is used for the e-mails that are sent automatically by the Booking Engine.

They include the reservation information that is useful to the customers.

'''Options⇒ Booking Engine⇒ E-mail'''

[[File:Tem be en.png]]

Every activated language can be connected to various templates. In the example, only the English language is activated, so the respective templates are appeared.

===Templates Related to Invoicing===
The "invoice", "credit invoice" and "receipt" are related to invoicing.

At this step of the invoicing procedure, the system requests the template to be defined.

[[File:Tem credit 1 en.png]]

When the template is selected from the drop-down list, it is automatically populated by the system with the predefined data.

===Templates Related to Payments===

[[File:tem_res_rec_en.png]]

In the tab '''"Payments"''', a payment should be selected '''(1)''' and then the '''"2. Receipt"''' button should be clicked.

[[File:tem_res_rec_2_en.png]]

In this window the system requests the template to be defined.

When a template is selected, it is automatically populated by the system with data like the name, address etc.

This receipt has no legal validity. It is just a proof of receiving money.

==How to Edit the Content of a Template==
The formatting of the template content is possible by using the tools given by the system.

First of all, there are the standard formatting buttons -like included in Microsoft Word- that allow, for example the letters to be bold, the alignment in the center etc. If a user feels comfortable with HTML code, then he/she can go to '''View ⇒ Source Code''' and make any change in the window that opens.

[[File:Source code.png|600px]]

By clicking "Ok" the changes are reflected directly to the template content.

[[File:Source code code.png|600px]]

Every template type has its own family or set of fields that allow the system to retrieve the information needed depending on the case.

For example, in a reservation e-mail, if it is typed:

:"Dear Mr. '''<nowiki>{{firstname}} {{lastname}}</nowiki>''', your reservation is confirmed."

the result can be:

:"Dear Mr. '''Michael Willson''', your reservation is confirmed"

Sometimes, a field can have '''nested''' fields. If a field is followed by a block surrounded with '''curly braces''' ( '''{...}''' ), then, it has nested fields.

In order to access a nested field, dot (.) notation should be used, like in the example below:

:"Dear Mr. '''<nowiki>{{customer.firstname}} {{customer.lastname}}</nowiki>''', your reservation is confirmed."

A field can also represent an array. If a field's name is followed by '''double brackets''', then it is an array of set of other fields, which are listed in the following block denoted by curly braces.

In such cases, we have to use the index and access the '''set of fields'''. Example is given below for accessing price of reservation for Folio.

:"Price of the reservation is '''{{reservations[0].price}}'''"

Note, that every field is followed by a semicolon and the self-description, except for the ones with nested fields.

There are two sets of reservation fields, depending on whether the reservation is single or it's part of a group of reservations:

=== Reservation (Single) ===

{| class="wikitable"
! field
! is populated with
|-
| <nowiki>{{ reservationId }}</nowiki>
| the hoteliga reservation ID, e.g. 2325
|-
| <nowiki>{{ lastname }}</nowiki>
| the last name of the customer, e.g. "Willson"
|-
| <nowiki>{{ firstname }}</nowiki>
| the first name of the customer, e.g. "Michael"
|-
| <nowiki>{{ datefrom }}</nowiki>
| the arrival date of the reservation, e.g. 24/08/2017. Date formatting will follow regional settings
|-
| <nowiki>{{ dateto }}</nowiki>
| the departure date of the reservation, e.g. 31/08/2017. Date formatting will follow regional settings
|-
| <nowiki>{{ nights }}</nowiki>
| the number of the total nights registered in the reservation, e.g. 7
|-
| <nowiki>{{ adults }}</nowiki>
| the number of the adults registered in the reservation, e.g. 2
|-
| <nowiki>{{ children }}</nowiki>
| the number of the children registered in the reservation, e.g. 2
|-
| <nowiki>{{ board }}</nowiki>
| the localized description of the board, based on the template language
|-
| <nowiki>{{ totalprice }}</nowiki>
| the total price of the reservation in the property's currency, e.g. 448,00 EUR
|-
| <nowiki>{{ balance }}</nowiki>
| the balance of the reservation in the property's currency, e.g. 368,00 EUR
|-
| <nowiki>{{ roomtype }}</nowiki>
| the title of the room type, based on the template language
|-
| <nowiki>{{ roomtitle }}</nowiki>
| the title of the room
|-
| <nowiki>{{ notes }}</nowiki>
| notes about the reservation
|-
| <nowiki>{{ customernotes }}</nowiki>
| notes about the customer
|-
| <nowiki>{{ bookingagencytitle }}</nowiki>
| the title of the booking agency
|-
| <nowiki>{{ bookingagencycode }}</nowiki>
| the booking agency code
|-
| <nowiki>{{ allPlannedPayments }}</nowiki>
| the list of all planned payments in the reservation
|-
| <nowiki>{{ totalPlannedPayments }}</nowiki>
| the total amount of the planned payments in the reservation
|}

=== Reservation (Group) ===

{| class="wikitable"
! field
! is populated with
|-
| <nowiki>{{ lastname }}</nowiki>
| the last name of the customer, e.g. "Willson"
|-
| <nowiki>{{ firstname }}</nowiki>
| the first name of the customer, e.g. "Michael"
|-
| <nowiki>{{ customernotes }}</nowiki>
| ...
|-
| <nowiki>{{ bookingagencytitle }}</nowiki>
| ...
|-
| <nowiki>{{ bookingagencycode }}</nowiki>
| ...
|-
| <nowiki>{{ totalpricegroup }}</nowiki>
| ...
|-
| <nowiki>{{ balancegroup }}</nowiki>
| ...
|-
| <nowiki>{{ reservations }}</nowiki>
| ...
|-
| <nowiki>{{ allPlannedPayments }}</nowiki>
| the list of all planned payments in the group
|-
| <nowiki>{{ totalPlannedPayments }}</nowiki>
| the total amount of the planned payments in the group
|}

===Invoice===
{| class="wikitable"
! parent object
! parent object
! field
! it is populated with
|-
| lines
|
| <nowiki>{{ netSubtotal }}</nowiki>
| the net amount of the subtotal formatted with currency code
|-
| lines
|
| <nowiki> {{ netSubtotalCurrency }}</nowiki>
|
|-
| lines
|
| <nowiki>{{ grossSubtotal }}</nowiki>
| the gross amount of the subtotal formatted with currency code
|-
| lines
|
| <nowiki>{{ grossSubtotalCurrency }}</nowiki>
|
|-
| lines
|
| <nowiki>{{ serviceStart }}</nowiki>
| starting day of reservation for that particular line of invoice
|-
| lines
|
| <nowiki>{{ serviceEnd }}</nowiki>
| ending day of reservation for that particular line of invoice
|-
| lines
|
| <nowiki>{{ serviceDuration }}</nowiki>
| duration of reservation for that particular line of invoice
|-
| lines
|
| <nowiki>{{ itemType }}</nowiki>
|
|-
| lines
|
| <nowiki>{{ numAdults }}</nowiki>
| number of adults for this particular line of invoice
|-
| lines
|
| <nowiki>{{ numChildren }}</nowiki>
| number of children for this particular line of invoice
|-
| lines
|
| <nowiki>{{ quantity }}</nowiki>
| number of days or items for this particular line of invoice
|-
| lines
|
| <nowiki>{{ itemDescription }}</nowiki>
|
|-
| lines
|
| <nowiki>{{ grossUnitPrice }}</nowiki>
| gross price of the item
|-
| lines
|
| <nowiki>{{ grossUnitPriceCurrency }}</nowiki>
|
|-
| lines
|
| <nowiki>{{ netUnitPrice }}</nowiki>
| net price of the item
|-
| lines
|
| <nowiki>{{ netUnitPriceCurrency }}</nowiki>
|
|-
| lines
| taxes
| <nowiki>{{ percentage }}</nowiki>
| amount of tax in percentage
|-
| lines
| taxes
| <nowiki>{{ amount}}</nowiki>
|
|-
| lines
| taxes
| <nowiki>{{ amountCurrency }}</nowiki>
|
|-
| lines
| taxes
| <nowiki>{{ breakdown }}</nowiki>
|
|-
| lines
| taxes
| <nowiki>{{ rawAmount }}</nowiki>
|
|-
| lines
|
| <nowiki>{{ netSubtotalRaw }}</nowiki>
|
|-
| lines
|
| <nowiki>{{ reservationId }}</nowiki>
| Id of the reservation
|-
|
|
| <nowiki>{{ totalNumAdults }}</nowiki>
| the total number of adults in the reservation
|-
|
|
| <nowiki>{{ totalNumChildren }}</nowiki>
| the total number of children in the reservation
|-
|
|
| <nowiki>{{ totalNumPersons }}</nowiki>
| the total number of persons in the reservation
|-
|
|
| <nowiki>{{ totalNet }}</nowiki>
| net amount of reservation
|-
|
|
| <nowiki>{{ totalNetCurrency }}</nowiki>
|
|-
|
|
| <nowiki>{{ totalGross }}</nowiki>
| gross amount of reservation
|-
|
|
| <nowiki>{{ totalGrossCurrency }}</nowiki>
|
|-
|
|
| <nowiki>{{ totalGrossBefore }}</nowiki>
|
|-
|
|
| <nowiki>{{ totalGrossBeforeCurrency }}</nowiki>
|
|-
|
|
| <nowiki>{{ totalUninvoicedPayments }}</nowiki>
|
|-
|
|
| <nowiki>{{ totalUninvoicedPaymentsCurrency }}</nowiki>
|
|-
|
|
| <nowiki>{{ remainingBalance }}</nowiki>
|
|-
|
|
| <nowiki>{{ remainingBalanceCurrency }}</nowiki>
|
|-
|
|
| <nowiki>{{ extraTaxes }}</nowiki>
|
|-
| totalTaxes
|
| <nowiki>{{ percentage }}</nowiki>
|
|-
| totalTaxes
|
| <nowiki>{{ amount }}</nowiki>
|
|-
| totalTaxes
|
| <nowiki>{{ amountCurrency }}</nowiki>
|
|-
| totalTaxes
|
| <nowiki>{{ title }}</nowiki>
|
|-
| totalTaxes
|
| <nowiki>{{ breakdown }}</nowiki>
|
|-
| totalTaxes
|
| <nowiki>{{ rawAmount }}</nowiki>
|
|-
|
|
| <nowiki>{{ totalTax }}</nowiki>
|
|-
|
|
| <nowiki>{{ totalTaxCurrency }}</nowiki>
|
|-
|
|
| <nowiki>{{ date }}</nowiki>
|
|-
|
|
| <nowiki>{{ number }}</nowiki>
|
|-
|
|
| <nowiki>{{ numbervalue }}</nowiki>
|
|-
|
|
| <nowiki>{{ series }}</nowiki>
|
|-
|
|
| <nowiki>{{ lastname }}</nowiki>
|
|-
|
|
| <nowiki>{{ firstname }}</nowiki>
|
|-
|
|
| <nowiki>{{ taxid }}</nowiki>
|
|-
|
|
| <nowiki>{{ taxid2 }}</nowiki>
|
|-
|
|
| <nowiki>{{ occupation }}</nowiki>
|
|-
|
|
| <nowiki>{{ address1 }}</nowiki>
|
|-
|
|
| <nowiki>{{ address2 }}</nowiki>
|
|-
|
|
| <nowiki>{{ city }}</nowiki>
|
|-
|
|
| <nowiki>{{ zip }}</nowiki>
|
|-
|
|
| <nowiki>{{ country }}</nowiki>
|
|-
|
|
| <nowiki>{{ rooms }}</nowiki>
|
|-
|
|
| <nowiki>{{ notes }}</nowiki>
|
|-
|
|
| <nowiki>{{ bookingAgencyReferenceCodes }}</nowiki>
|
|-
|
|
| <nowiki>{{ guests }}</nowiki>
|
|-
|
|
| <nowiki>{{ stayFrom }}</nowiki>
|
|-
|
|
| <nowiki>{{ stayTo }}</nowiki>
|
|}

===Registration Card===

{| class="wikitable"
! parent object
! field
! it is populated with
|-
|
| <nowiki> {{ todayDateEspanol }} </nowiki>
|
|-
|
| <nowiki> {{ todayHourEspanol }} </nowiki>
|
|-
|
| <nowiki> {{ hotelInternationalTitle }} </nowiki>
|
|-
|
| <nowiki> {{ hotelDomesticTitle }} </nowiki>
|
|-
|
| <nowiki> {{ reservationId }} </nowiki>
| Id of the reservation
|-
|
| <nowiki> {{ arrivalDate }} </nowiki>
| date of arrival
|-
|
| <nowiki> {{ departureDate }} </nowiki>
| date of departure
|-
|
| <nowiki> {{ numAdults }} </nowiki>
| number of adults
|-
|
| <nowiki> {{ numChildren }} </nowiki>
| number of children
|-
|
| <nowiki> {{ boardTitle }} </nowiki>
|
|-
|
| <nowiki> {{ bookingAgencyReferenceCode }} </nowiki>
| reference code of the booking agency
|-
|
| <nowiki> {{ bookingAgencyTitle }} </nowiki>
| title of the booking agency
|-
|
| <nowiki> {{ roomTitle }} </nowiki>
| title of the room
|-
|
| <nowiki> {{ roomTypeTitle }} </nowiki>
| title of the room type
|-
|
| <nowiki> {{ customerFirstName }} </nowiki>
| first name of the customer
|-
|
| <nowiki> {{ customerLastName }} </nowiki>
| last name of the customer
|-
|
| <nowiki> {{ reservationNotes }} </nowiki>
| notes about reservation
|-
|
| <nowiki> {{ customerTaxId }} </nowiki>
| tax id of the customer
|-
|
| <nowiki> {{ customerEmail }} </nowiki>
| email of the customer
|-
|
| <nowiki> {{ customerPhone }} </nowiki>
| phone number of the customer
|-
|
| <nowiki> {{ customerAddress }} </nowiki>
| address of the customer
|-
|
| <nowiki> {{ customerZipCode }} </nowiki>
| zip code of the customer
|-
|
| <nowiki> {{ customerCity }} </nowiki>
| city of the customer
|-
|
| <nowiki> {{ totalExtraTaxes }} </nowiki>
| total amount of extra taxes
|-
|
| <nowiki> {{ totalWithoutExtraTaxes }} </nowiki>
| total amount without extra taxes
|-
|
| <nowiki> {{ totalAgreedPrice }} </nowiki>
|
|-
|
| <nowiki> {{ totalPayments }} </nowiki>
|
|-
|
| <nowiki> {{ totalWithExtraTaxes }} </nowiki>
| total amount with extra taxes
|-
|
| <nowiki> {{ balance }} </nowiki>
|
|-
|
| <nowiki> {{ customerCountry }} </nowiki>
| country of the customer
|-
|
| <nowiki> {{ numGuests }} </nowiki>
| number of guests
|-
|
| <nowiki> {{ totalWithoutExtraTaxes }} </nowiki>
| total amount without extra taxes
|-
| idDocTypes
| <nowiki> {{ id }} </nowiki>
| document type id
|-
| idDocTypes
| <nowiki> {{ title }} </nowiki>
| document type title
|-
| sexes
| <nowiki> {{ id }} </nowiki>
| sex id
|-
| sexes
| <nowiki> {{ title }} </nowiki>
| sex title
|-
| guests
| <nowiki> {{ salutationId }} </nowiki>
| salutation type id
|-
| guests
| <nowiki> {{ salutation }} </nowiki>
| salutation type
|-
| guests
| <nowiki> {{ customerLastName }} </nowiki>
| last name of the customer
|-
| guests
| <nowiki> {{ customerLastName2 }} </nowiki>
| middle name of the customer
|-
| guests
| <nowiki> {{ customerFirstName }} </nowiki>
| first name of the customer
|-
| guests
| <nowiki> {{ lastName }} </nowiki>
| last name
|-
| guests
| <nowiki> {{ lastName2 }} </nowiki>
| middle name
|-
| guests
| <nowiki> {{ firstName }} </nowiki>
| first name
|-
| guests
| <nowiki> {{ dateOfBirth }} </nowiki>
| date of birth
|-
| guests
| <nowiki> {{ dateOfBirth2 }} </nowiki>
|
|-
| guests
| <nowiki> {{ nationalityCountryName }} </nowiki>
|
|-
| guests
| <nowiki> {{ idDocType }} </nowiki>
| document type
|-
| guests
| <nowiki> {{ idDocTypeEspana }} </nowiki>
|
|-
| guests
| <nowiki> {{ idDocNumber }} </nowiki>
| document number
|-
| guests
| <nowiki> {{ idDocTitle }} </nowiki>
| document title
|-
| guests
| <nowiki> {{ idDocIssueDate }} </nowiki>
| document issue date
|-
| guests
| <nowiki> {{ idDocIssueDate2 }} </nowiki>
|
|-
| guests
| <nowiki> {{ provinceName }} </nowiki>
| name of the province
|-
| guests
| <nowiki> {{ sex }} </nowiki>
| sex
|-
| guests
| <nowiki> {{ sex2 }} </nowiki>
|
|-
| guests
| <nowiki> {{ checkinDate }} </nowiki>
| date of checking in
|-
| guests
| <nowiki> {{ checkinDate2 }} </nowiki>
|
|-
| guestPairs
| <nowiki> {{ salutationId }} </nowiki>
| salutation type id
|-
| guestPairs
| <nowiki> {{ salutation }} </nowiki>
| salutation type
|-
| guestPairs
| <nowiki> {{ customerLastName }} </nowiki>
| last name of the customer
|-
| guestPairs
| <nowiki> {{ customerLastName2 }} </nowiki>
| middle name of the customer
|-
| guestPairs
| <nowiki> {{ customerFirstName }} </nowiki>
| first name of the customer
|-
| guestPairs
| <nowiki> {{ lastName }} </nowiki>
| last name
|-
| guestPairs
| <nowiki> {{ lastName2 }} </nowiki>
| middle name
|-
| guestPairs
| <nowiki> {{ firstName }} </nowiki>
| first name
|-
| guestPairs
| <nowiki> {{ dateOfBirth }} </nowiki>
| date of birth
|-
| guestPairs
| <nowiki> {{ dateOfBirth2 }} </nowiki>
|
|-
| guestPairs
| <nowiki> {{ nationalityCountryName }} </nowiki>
|
|-
| guestPairs
| <nowiki> {{ idDocType }} </nowiki>
| document type
|-
| guestPairs
| <nowiki> {{ idDocTypeEspana }} </nowiki>
|
|-
| guestPairs
| <nowiki> {{ idDocNumber }} </nowiki>
| document number
|-
| guestPairs
| <nowiki> {{ idDocTitle }} </nowiki>
| document title
|-
| guestPairs
| <nowiki> {{ idDocIssueDate }} </nowiki>
| document issue date
|-
| guestPairs
| <nowiki> {{ idDocIssueDate2 }} </nowiki>
|
|-
| guestPairs
| <nowiki> {{ provinceName }} </nowiki>
| name of the province
|-
| guestPairs
| <nowiki> {{ sex }} </nowiki>
| sex
|-
| guestPairs
| <nowiki> {{ sex2 }} </nowiki>
|
|-
| guestPairs
| <nowiki> {{ checkinDate }} </nowiki>
| date of checking in
|-
| guestPairs
| <nowiki> {{ checkinDate2 }} </nowiki>
|
|-
|
| <nowiki> {{ customerNotes }} </nowiki>
| customer notes
|}

===Folio===
{
:"printdate",
:"customer" : {
::"lastname" : "last name of the customer",
::"firstname" : "first name of the customer",
::"phone" : " ",
::"mobile" : " ",
::"email" : " ",
::"address" : " "
:},
:"reservations" '''[ ]''' : {
::"id" : " ",
::"promocode" : " ",
::"datefrom" : " ",
::"dateto" : " ",
::"roomtype" : " ",
::"room" : " ",
::"price" : " ",
::"tax" : " ",
::"pricewithtax" : " ",
::"numnights" : " ",
::"numadults" : " ",
::"numchildren" : " ",
::"numadultschildren" : " ",
::"reservationdate" : " "
:},
:"roomcharges" '''[ ]''' : {
::"date" : " ",
::"description" : " ",
::"reservationid" : " ",
::"price" : " ",
::"tax" : " ",
::"pricewithtax" : " "
:},
:"roomchargestotals" : {
::"price" : " ",
::"tax" : " ",
::"pricewithtax" : " "
:},
:"extrachargestotals" : {
::"price" : " ",
::"tax" : " ",
::"pricewithtax" : " "
:},
:"paymentstotal" : " ",
:"extracharges" '''[ ]''' : {
::"date" : " ",
::"description" : " ",
::"Quantity" : " ",
::"reservationid" : " ",
::"price" : " ",
::"tax" : " ",
::"pricewithtax" : " ",
::"notes" : " "
:},
:"payments" '''[ ]''' : {
::"date" : " ",
::"method" : " ",
::"reservationid" : " ",
::"amount" : " ",
::"amountCurrency" : " ",
::"notes" : " "
:},
:"balance" : " "
}

===Tax Receipt===

{| class="wikitable"
! parent object
! parent object
! field
! it is populated with
|-
| lines
|
| <nowiki> {{ netSubtotal }}</nowiki>
| the net amount of the subtotal formatted with currency code
|-
| lines
|
| <nowiki> {{ netSubtotalCurrency }}</nowiki>
| currency of the net subtotal
|-
| lines
|
| <nowiki> {{ grossSubtotal }}</nowiki>
| the gross amount of the subtotal formatted with currency code
|-
| lines
|
| <nowiki> {{ grossSubtotalCurrency }}</nowiki>
| currency of the gross subtotal
|-
| lines
|
| <nowiki> {{ serviceStart }}</nowiki>
| starting day of reservation for that particular line of invoice
|-
| lines
|
| <nowiki> {{ serviceEnd }}</nowiki>
| ending day of reservation for that particular line of invoice
|-
| lines
|
| <nowiki> {{ serviceDuration }}</nowiki>
| duration of reservation for that particular line of invoice
|-
| lines
|
| <nowiki> {{ itemType }}</nowiki>
|
|-
| lines
|
| <nowiki> {{ numAdults }}</nowiki>
| number of adults
|-
| lines
|
| <nowiki> {{ numChildren }}</nowiki>
| number of children
|-
| lines
|
| <nowiki> {{ quantity }}</nowiki>
| number of days or items
|-
| lines
|
| <nowiki> {{ itemDescription }}</nowiki>
|
|-
| lines
|
| <nowiki> {{ grossUnitPrice }}</nowiki>
| gross price of the item
|-
| lines
|
| <nowiki> {{ grossUnitPriceCurrency }}</nowiki>
| currency of the gross price
|-
| lines
|
| <nowiki> {{ netUnitPrice }}</nowiki>
| net price of the item
|-
| lines
|
| <nowiki> {{ netUnitPriceCurrency }}</nowiki>
| currency of the net price
|-
| lines
|
| <nowiki> {{ taxes }}</nowiki>
|
|-
| lines
|
| <nowiki> {{ netSubtotalRaw }}</nowiki>
|
|-
| lines
|
| <nowiki> {{ reservationId }}</nowiki>
| Id of the reservation
|-
| lines
|
| <nowiki> {{ extraChargesNotes }}</nowiki>
| notes about extra charges
|-
|
|
| <nowiki> {{ totalNumAdults }}</nowiki>
| the total number of adults in the reservation
|-
|
|
| <nowiki> {{ totalNumChildren }}</nowiki>
| the total number of children in the reservation
|-
|
|
| <nowiki> {{ totalNumPersons }}</nowiki>
| the total number of persons in the reservation
|-
|
|
| <nowiki> {{ totalNet }}</nowiki>
| net amount of reservation
|-
|
|
| <nowiki> {{ totalNetCurrency }}</nowiki>
| currency of net amount of reservation
|-
|
|
| <nowiki> {{ totalGross }}</nowiki>
| gross amount of reservation
|-
|
|
| <nowiki> {{ totalGrossCurrency }}</nowiki>
| currency of the gross amount of reservation
|-
|
|
| <nowiki> {{ totalGrossBefore }}</nowiki>
|
|-
|
|
| <nowiki> {{ totalGrossBeforeCurrency }}</nowiki>
|
|-
|
|
| <nowiki> {{ totalUninvoicedPayments }}</nowiki>
|
|-
|
|
| <nowiki> {{ totalUninvoicedPaymentsCurrency }}</nowiki>
|
|-
|
|
| <nowiki> {{ remainingBalance }}</nowiki>
| remaining balance
|-
|
|
| <nowiki> {{ remainingBalanceCurrency }}</nowiki>
| currency of the remaining balance
|-
|
|
| <nowiki> {{ extraTaxes }}</nowiki>
| extra amount of taxes
|-
|
|
| <nowiki> {{ totalTaxes }}</nowiki>
| total amount of taxes
|-
|
|
| <nowiki> {{ totalTax }}</nowiki>
| total amount of tax
|-
|
|
| <nowiki> {{ totalTaxCurrency }}</nowiki>
| currency of the total amount of tax
|-
|
|
| <nowiki> {{ date }}</nowiki>
|
|-
|
|
| <nowiki> {{ number }}</nowiki>
|
|-
|
|
| <nowiki> {{ numbervalue }}</nowiki>
|
|-
|
|
| <nowiki> {{ series }}</nowiki>
|
|-
|
|
| <nowiki> {{ lastname }}</nowiki>
|
|-
|
|
| <nowiki> {{ firstname }}</nowiki>
|
|-
|
|
| <nowiki> {{ taxid }}</nowiki>
|
|-
|
|
| <nowiki> {{ taxid2 }}</nowiki>
|
|-
|
|
| <nowiki> {{ occupation }}</nowiki>
|
|-
|
|
| <nowiki> {{ address1 }}</nowiki>
|
|-
|
|
| <nowiki> {{ address2 }}</nowiki>
|
|-
|
|
| <nowiki> {{ city }}</nowiki>
|
|-
|
|
| <nowiki> {{ zip }}</nowiki>
|
|-
|
|
| <nowiki> {{ country }}</nowiki>
|
|-
|
|
| <nowiki> {{ rooms }}</nowiki>
|
|-
|
|
| <nowiki> {{ notes }}</nowiki>
|
|-
|
|
| <nowiki> {{ bookingAgencyReferenceCodes }}</nowiki>
|
|-
|
|
| <nowiki> {{ guests }}</nowiki>
|
|-
|
|
| <nowiki> {{ stayFrom }}</nowiki>
|
|-
|
|
| <nowiki> {{ stayTo }}</nowiki>
|
|-
|
|
| <nowiki> {{ referenceInvoiceNumber }}</nowiki>
|
|-
|
|
| <nowiki> {{ referenceInvoiceIssueDate }}</nowiki>
|
|-
|
|
| <nowiki> {{ invoiceNotes }}</nowiki>
|
|-
|
|
| <nowiki> {{ paymentMethod }}</nowiki>
|
|-
|
| reservationNotes
| <nowiki> {{ --- }}</nowiki>
|
|-
|
| payments
| <nowiki> {{ --- }}</nowiki>
|
|-
|
|
| <nowiki> {{ nights }}</nowiki>
|
|}

===Payment Receipt===

{| class="wikitable"
! Field
! it is populated with
|-
| <nowiki>{{date}}</nowiki>
| the current date
|-
| <nowiki>{{number}}</nowiki>
| the next available number of the payment receipt
|-
| <nowiki>{{numbervalue}}</nowiki>
|
|-
| <nowiki>{{series}}</nowiki>
|
|-
| <nowiki>{{lastname}}</nowiki>
| the last name of the customer included in the reservation
|-
| <nowiki>{{firstname}}</nowiki>
| the first name of the customer included in the reservation
|-
| <nowiki>{{reservation.datefrom}}</nowiki>
| the first date of the specific reservation.
|-
| <nowiki>{{reservation.dateto}}</nowiki>
| the last date of the specific reservation.
|-
| <nowiki>{{reservation.nights}}</nowiki>
| the nights included in the specific reservation
|-
| <nowiki>{{reservation.adults}}</nowiki>
| the number of adults included in the specific reservation.
|-
| <nowiki>{{reservation.children}}</nowiki>
| the number of children included in the specific reservation.
|-
| <nowiki>{{reservation.board}}</nowiki>
|
|-
| <nowiki>{{reservation.notes}}</nowiki>
| the reservation notes.
|-
| <nowiki>{{reservation.customernotes}}</nowiki>
| the customer's notes included in the reservation.
|-
| <nowiki>{{reservation.totalprice}}</nowiki>
| the total amount of the reservation.
|-
| <nowiki>{{reservation.roomtype}}</nowiki>
| the type of the room, according to the types that are registered in the system.
|-
| <nowiki>{{amount}}</nowiki>
| the amount of the payment.
|-
| <nowiki>{{paymentmethod}}</nowiki>
| the payment method of the specific payment
|-
| <nowiki>{{notes}}</nowiki>
| notes included in the payment
|-
| <nowiki>{{paymentdate}}</nowiki>
| the date that the payment is registered
|}

== How to add your logo & company info to a template ==

Open the template you want to update by clicking on it and set it in full screen from the following button (so you can edit it easier):

[[File:Unnamed.png|600px]]

To add the logo, you will need to click inside the document where you want to insert the logo.

Then select '''Insert ⇒ Insert Image'''

[[File:Insert image.png|600px]]

In the '''Image list''' field, select the option '''Logo''' and press '''Ok'''.

[[File:Logo insert.png|400px]]

''In case you haven't uploaded the logo in the field '''Basic data''' click here for more information [[http://help.hoteliga.com/en/index.php/Property_Setup Property Setup]]''

On the right of the content you can add your business details.

[[File:Company info.png|600px]]

You will need to repeat the above settings for each template you want to use.

<pre style="color: blue">
For Greek customers do not forget to include the QR code on your billing templates </pre>

''For more information regarding the QR code please click here [[http://help.hoteliga.com/en/index.php/QR_code_myData QR code myData]]''

==OLD CONTENT==

You can easily create beautiful email templates in minutes.

You can create as many templates as you need e.g. 'Confirmation reservation' email, 'Thank you' email etc. and use these from inside the reservation to send dynamic emails to your customers. By using the dynamic emails feature you will save a lot of time in communications with your customers and you will improve customer loyalty.

Below you will find a range of variables that you can use inside the template. By using the variables, you can send relevant and personalized emails to your customers without the need of typing anything manually again and at the same time your emails look personalized as they dynamically generate all information related to your customers’ reservation.

We don't impose any design restrictions.
Got the skills to roll your own email designs? You can create your own HTML template and paste it in templates.
You do not know HTML or how to design an email? No worries, you can use the provided simple to use editor and just type in the text you want.
To create dynamic email templates go to Settings-Templates and click the New template button.

NOTICE: Variables are case sensitive and should be used exactly as they are defined in the system. e.g. {{ firstname }}. Below you will find all variables that can be used in email templates. Copy and paste them in your email templates.

[[File:variables.png]]

[[File:variables_exam.png]]

[[File:variables_exam1.png]]

[[File:variables_exam2.png]]

[[File:variables_exam3.png]]

[[File:variables_exam4.png]]

===HOW-TO's ===
* How to make a small change in an existing template

Templates

2024-02-08T14:26:57Z

Fani: /* How to add your logo & company info to a template */

With templates you can adjust and personalize the view of the following:

* e-mails about reservations (confirmation e-mail, instructions on how to get to the property, "thank you" e-mail etc.)
* Invoices (including receipts, payment receipts, credit invoices)
* Registration card (including similar forms, such as the ones for police authorities)
* Folio
* ...

== Accessing Templates==

Accessing templates can be done through:

'''Options⇒ Settings⇒ Templates'''

[[File:tem_list_en.png]]

In this list, there are some templates already registered by the system. The type of the template is displayed in the 3rd column '''("Type")'''.

'''New template:''' Is used for creating a new template.

'''Show filter:''' Is used for searching templates in the list, using the available filters.

== Creating a New Template ==
A new template can be created by following these steps:

''' Options⇒ Settings⇒ Templates⇒ New template'''

[[File:tem_new_en.png]]

'''1. Title:''' The name of the template should be inserted in this field.

'''2. Template type :''' It defines what kind of template will be created. Further details are included in the table below.

'''3. Language:''' The correct selection of the language ensures that the recipient of the template (invoice, email etc) will understand the content.

'''4. Subject:''' It is valid only in case that a template is used for emails, e.g. "thank you for your stay" etc.

'''5. Content:''' This is the main part of the template. Formatting is possible using the standard formatting buttons like included in Microsoft Word. If the view is limited, the button "full screen" shows a larger view.

'''6. Ok:''' To save the registration.

{| class="wikitable"
! colspan="2" style="text-align: center;" | Template Types
|-
| Reservation
| It is related to a reservation and it is used for emails e.g. confirmation of the reservation,"thank you" e-mail,

instructions how to come to the hotel etc.
|-
| Reservation cancellation
| It is related to a reservation and it is used for emails e.g. confirmation of the cancelled reservation, instructions on deposit refunds etc.
|-
| Invoice
| This is a standard layout with fields that should include specific information for invoicing, e.g. the counter,customer's billing

information, various taxes applied etc.
|-
| Receipt
| This is a similar concept to invoice but used only in Greece. It does not apply to other countries.
|-
| Payment receipt
| This is a similar concept to invoice but used only in Greece. It does not apply to other countries.
|-
| Tax receipt
| This is a similar concept to invoice but used only in Greece for issuing tourism taxes (enviromental tax). It does not apply to other countries.
|-
| Reservation request
| This is related to the e-mail that is automatically generated by the booking engine. It is called "request" because the reservations coming from the

booking engine have to be confirmed by the hotelier or the property manager first.
|-
| Registration card
| This is a kind of form given to the customer to sign and accept the terms of the property e.g. any damage takes place, the customer

is liable for.
|-
| Credit invoice
| It belongs to the invoicing documents used to credit or return money to the customer.
|-
| Credit receipt
| This is a similar concept to credit invoice but used only in Greece. It does not apply to other countries.
|-
| Folio
| It is a hotel business term that includes the total amount of the charges that a customer should pay so far. It is like a proforma

invoice. For example, a customer has scheduled to stay in a hotel for 10 nights and the 5th one he wants to know what is the total

amount he owes for extra charges, minibar etc. This template will include these charges.
|}

==Use of Templates==

===Templates Related to Reservations===

====Reservation====
[[File:tem_res_email_en.png]]

All the "reservation" templates are included in the tab "E-mail" of a reservation window.

When one of them is selected, it is automatically populated by the system with data like the name, address etc.

====Registration Card====
[[File:Tem res reg card en.png]]

After clicking the '''"registration card"''' button the following window opens.

[[File:Tem res reg card 2 en.png]]

All the "registration card" templates are included in this drop-down list.
When one of them is selected, it is automatically populated by the system with the predefined data.

====Folio====
[[File:Tem res folio en.png]]

After clicking the "folio" button the following window opens.

MISSING PHOTO

All the "folio" templates are included in this drop-down list. When one of them is selected, it is automatically populated by the system with the predefined data.

''real folio at the end of the presentation''

====Reservation request====
The "reservation request" template type is used for the e-mails that are sent automatically by the Booking Engine.

They include the reservation information that is useful to the customers.

'''Options⇒ Booking Engine⇒ E-mail'''

[[File:Tem be en.png]]

Every activated language can be connected to various templates. In the example, only the English language is activated, so the respective templates are appeared.

===Templates Related to Invoicing===
The "invoice", "credit invoice" and "receipt" are related to invoicing.

At this step of the invoicing procedure, the system requests the template to be defined.

[[File:Tem credit 1 en.png]]

When the template is selected from the drop-down list, it is automatically populated by the system with the predefined data.

===Templates Related to Payments===

[[File:tem_res_rec_en.png]]

In the tab '''"Payments"''', a payment should be selected '''(1)''' and then the '''"2. Receipt"''' button should be clicked.

[[File:tem_res_rec_2_en.png]]

In this window the system requests the template to be defined.

When a template is selected, it is automatically populated by the system with data like the name, address etc.

This receipt has no legal validity. It is just a proof of receiving money.

==How to Edit the Content of a Template==
The formatting of the template content is possible by using the tools given by the system.

First of all, there are the standard formatting buttons -like included in Microsoft Word- that allow, for example the letters to be bold, the alignment in the center etc. If a user feels comfortable with HTML code, then he/she can go to '''View ⇒ Source Code''' and make any change in the window that opens.

[[File:Source code.png|600px]]

By clicking "Ok" the changes are reflected directly to the template content.

[[File:Source code code.png|600px]]

Every template type has its own family or set of fields that allow the system to retrieve the information needed depending on the case.

For example, in a reservation e-mail, if it is typed:

:"Dear Mr. '''<nowiki>{{firstname}} {{lastname}}</nowiki>''', your reservation is confirmed."

the result can be:

:"Dear Mr. '''Michael Willson''', your reservation is confirmed"

Sometimes, a field can have '''nested''' fields. If a field is followed by a block surrounded with '''curly braces''' ( '''{...}''' ), then, it has nested fields.

In order to access a nested field, dot (.) notation should be used, like in the example below:

:"Dear Mr. '''<nowiki>{{customer.firstname}} {{customer.lastname}}</nowiki>''', your reservation is confirmed."

A field can also represent an array. If a field's name is followed by '''double brackets''', then it is an array of set of other fields, which are listed in the following block denoted by curly braces.

In such cases, we have to use the index and access the '''set of fields'''. Example is given below for accessing price of reservation for Folio.

:"Price of the reservation is '''{{reservations[0].price}}'''"

Note, that every field is followed by a semicolon and the self-description, except for the ones with nested fields.

There are two sets of reservation fields, depending on whether the reservation is single or it's part of a group of reservations:

=== Reservation (Single) ===

{| class="wikitable"
! field
! is populated with
|-
| <nowiki>{{ reservationId }}</nowiki>
| the hoteliga reservation ID, e.g. 2325
|-
| <nowiki>{{ lastname }}</nowiki>
| the last name of the customer, e.g. "Willson"
|-
| <nowiki>{{ firstname }}</nowiki>
| the first name of the customer, e.g. "Michael"
|-
| <nowiki>{{ datefrom }}</nowiki>
| the arrival date of the reservation, e.g. 24/08/2017. Date formatting will follow regional settings
|-
| <nowiki>{{ dateto }}</nowiki>
| the departure date of the reservation, e.g. 31/08/2017. Date formatting will follow regional settings
|-
| <nowiki>{{ nights }}</nowiki>
| the number of the total nights registered in the reservation, e.g. 7
|-
| <nowiki>{{ adults }}</nowiki>
| the number of the adults registered in the reservation, e.g. 2
|-
| <nowiki>{{ children }}</nowiki>
| the number of the children registered in the reservation, e.g. 2
|-
| <nowiki>{{ board }}</nowiki>
| the localized description of the board, based on the template language
|-
| <nowiki>{{ totalprice }}</nowiki>
| the total price of the reservation in the property's currency, e.g. 448,00 EUR
|-
| <nowiki>{{ balance }}</nowiki>
| the balance of the reservation in the property's currency, e.g. 368,00 EUR
|-
| <nowiki>{{ roomtype }}</nowiki>
| the title of the room type, based on the template language
|-
| <nowiki>{{ roomtitle }}</nowiki>
| the title of the room
|-
| <nowiki>{{ notes }}</nowiki>
| notes about the reservation
|-
| <nowiki>{{ customernotes }}</nowiki>
| notes about the customer
|-
| <nowiki>{{ bookingagencytitle }}</nowiki>
| the title of the booking agency
|-
| <nowiki>{{ bookingagencycode }}</nowiki>
| the booking agency code
|-
| <nowiki>{{ allPlannedPayments }}</nowiki>
| the list of all planned payments in the reservation
|-
| <nowiki>{{ totalPlannedPayments }}</nowiki>
| the total amount of the planned payments in the reservation
|}

=== Reservation (Group) ===

{| class="wikitable"
! field
! is populated with
|-
| <nowiki>{{ lastname }}</nowiki>
| the last name of the customer, e.g. "Willson"
|-
| <nowiki>{{ firstname }}</nowiki>
| the first name of the customer, e.g. "Michael"
|-
| <nowiki>{{ customernotes }}</nowiki>
| ...
|-
| <nowiki>{{ bookingagencytitle }}</nowiki>
| ...
|-
| <nowiki>{{ bookingagencycode }}</nowiki>
| ...
|-
| <nowiki>{{ totalpricegroup }}</nowiki>
| ...
|-
| <nowiki>{{ balancegroup }}</nowiki>
| ...
|-
| <nowiki>{{ reservations }}</nowiki>
| ...
|-
| <nowiki>{{ allPlannedPayments }}</nowiki>
| the list of all planned payments in the group
|-
| <nowiki>{{ totalPlannedPayments }}</nowiki>
| the total amount of the planned payments in the group
|}

===Invoice===
{| class="wikitable"
! parent object
! parent object
! field
! it is populated with
|-
| lines
|
| <nowiki>{{ netSubtotal }}</nowiki>
| the net amount of the subtotal formatted with currency code
|-
| lines
|
| <nowiki> {{ netSubtotalCurrency }}</nowiki>
|
|-
| lines
|
| <nowiki>{{ grossSubtotal }}</nowiki>
| the gross amount of the subtotal formatted with currency code
|-
| lines
|
| <nowiki>{{ grossSubtotalCurrency }}</nowiki>
|
|-
| lines
|
| <nowiki>{{ serviceStart }}</nowiki>
| starting day of reservation for that particular line of invoice
|-
| lines
|
| <nowiki>{{ serviceEnd }}</nowiki>
| ending day of reservation for that particular line of invoice
|-
| lines
|
| <nowiki>{{ serviceDuration }}</nowiki>
| duration of reservation for that particular line of invoice
|-
| lines
|
| <nowiki>{{ itemType }}</nowiki>
|
|-
| lines
|
| <nowiki>{{ numAdults }}</nowiki>
| number of adults for this particular line of invoice
|-
| lines
|
| <nowiki>{{ numChildren }}</nowiki>
| number of children for this particular line of invoice
|-
| lines
|
| <nowiki>{{ quantity }}</nowiki>
| number of days or items for this particular line of invoice
|-
| lines
|
| <nowiki>{{ itemDescription }}</nowiki>
|
|-
| lines
|
| <nowiki>{{ grossUnitPrice }}</nowiki>
| gross price of the item
|-
| lines
|
| <nowiki>{{ grossUnitPriceCurrency }}</nowiki>
|
|-
| lines
|
| <nowiki>{{ netUnitPrice }}</nowiki>
| net price of the item
|-
| lines
|
| <nowiki>{{ netUnitPriceCurrency }}</nowiki>
|
|-
| lines
| taxes
| <nowiki>{{ percentage }}</nowiki>
| amount of tax in percentage
|-
| lines
| taxes
| <nowiki>{{ amount}}</nowiki>
|
|-
| lines
| taxes
| <nowiki>{{ amountCurrency }}</nowiki>
|
|-
| lines
| taxes
| <nowiki>{{ breakdown }}</nowiki>
|
|-
| lines
| taxes
| <nowiki>{{ rawAmount }}</nowiki>
|
|-
| lines
|
| <nowiki>{{ netSubtotalRaw }}</nowiki>
|
|-
| lines
|
| <nowiki>{{ reservationId }}</nowiki>
| Id of the reservation
|-
|
|
| <nowiki>{{ totalNumAdults }}</nowiki>
| the total number of adults in the reservation
|-
|
|
| <nowiki>{{ totalNumChildren }}</nowiki>
| the total number of children in the reservation
|-
|
|
| <nowiki>{{ totalNumPersons }}</nowiki>
| the total number of persons in the reservation
|-
|
|
| <nowiki>{{ totalNet }}</nowiki>
| net amount of reservation
|-
|
|
| <nowiki>{{ totalNetCurrency }}</nowiki>
|
|-
|
|
| <nowiki>{{ totalGross }}</nowiki>
| gross amount of reservation
|-
|
|
| <nowiki>{{ totalGrossCurrency }}</nowiki>
|
|-
|
|
| <nowiki>{{ totalGrossBefore }}</nowiki>
|
|-
|
|
| <nowiki>{{ totalGrossBeforeCurrency }}</nowiki>
|
|-
|
|
| <nowiki>{{ totalUninvoicedPayments }}</nowiki>
|
|-
|
|
| <nowiki>{{ totalUninvoicedPaymentsCurrency }}</nowiki>
|
|-
|
|
| <nowiki>{{ remainingBalance }}</nowiki>
|
|-
|
|
| <nowiki>{{ remainingBalanceCurrency }}</nowiki>
|
|-
|
|
| <nowiki>{{ extraTaxes }}</nowiki>
|
|-
| totalTaxes
|
| <nowiki>{{ percentage }}</nowiki>
|
|-
| totalTaxes
|
| <nowiki>{{ amount }}</nowiki>
|
|-
| totalTaxes
|
| <nowiki>{{ amountCurrency }}</nowiki>
|
|-
| totalTaxes
|
| <nowiki>{{ title }}</nowiki>
|
|-
| totalTaxes
|
| <nowiki>{{ breakdown }}</nowiki>
|
|-
| totalTaxes
|
| <nowiki>{{ rawAmount }}</nowiki>
|
|-
|
|
| <nowiki>{{ totalTax }}</nowiki>
|
|-
|
|
| <nowiki>{{ totalTaxCurrency }}</nowiki>
|
|-
|
|
| <nowiki>{{ date }}</nowiki>
|
|-
|
|
| <nowiki>{{ number }}</nowiki>
|
|-
|
|
| <nowiki>{{ numbervalue }}</nowiki>
|
|-
|
|
| <nowiki>{{ series }}</nowiki>
|
|-
|
|
| <nowiki>{{ lastname }}</nowiki>
|
|-
|
|
| <nowiki>{{ firstname }}</nowiki>
|
|-
|
|
| <nowiki>{{ taxid }}</nowiki>
|
|-
|
|
| <nowiki>{{ taxid2 }}</nowiki>
|
|-
|
|
| <nowiki>{{ occupation }}</nowiki>
|
|-
|
|
| <nowiki>{{ address1 }}</nowiki>
|
|-
|
|
| <nowiki>{{ address2 }}</nowiki>
|
|-
|
|
| <nowiki>{{ city }}</nowiki>
|
|-
|
|
| <nowiki>{{ zip }}</nowiki>
|
|-
|
|
| <nowiki>{{ country }}</nowiki>
|
|-
|
|
| <nowiki>{{ rooms }}</nowiki>
|
|-
|
|
| <nowiki>{{ notes }}</nowiki>
|
|-
|
|
| <nowiki>{{ bookingAgencyReferenceCodes }}</nowiki>
|
|-
|
|
| <nowiki>{{ guests }}</nowiki>
|
|-
|
|
| <nowiki>{{ stayFrom }}</nowiki>
|
|-
|
|
| <nowiki>{{ stayTo }}</nowiki>
|
|}

===Registration Card===

{| class="wikitable"
! parent object
! field
! it is populated with
|-
|
| <nowiki> {{ todayDateEspanol }} </nowiki>
|
|-
|
| <nowiki> {{ todayHourEspanol }} </nowiki>
|
|-
|
| <nowiki> {{ hotelInternationalTitle }} </nowiki>
|
|-
|
| <nowiki> {{ hotelDomesticTitle }} </nowiki>
|
|-
|
| <nowiki> {{ reservationId }} </nowiki>
| Id of the reservation
|-
|
| <nowiki> {{ arrivalDate }} </nowiki>
| date of arrival
|-
|
| <nowiki> {{ departureDate }} </nowiki>
| date of departure
|-
|
| <nowiki> {{ numAdults }} </nowiki>
| number of adults
|-
|
| <nowiki> {{ numChildren }} </nowiki>
| number of children
|-
|
| <nowiki> {{ boardTitle }} </nowiki>
|
|-
|
| <nowiki> {{ bookingAgencyReferenceCode }} </nowiki>
| reference code of the booking agency
|-
|
| <nowiki> {{ bookingAgencyTitle }} </nowiki>
| title of the booking agency
|-
|
| <nowiki> {{ roomTitle }} </nowiki>
| title of the room
|-
|
| <nowiki> {{ roomTypeTitle }} </nowiki>
| title of the room type
|-
|
| <nowiki> {{ customerFirstName }} </nowiki>
| first name of the customer
|-
|
| <nowiki> {{ customerLastName }} </nowiki>
| last name of the customer
|-
|
| <nowiki> {{ reservationNotes }} </nowiki>
| notes about reservation
|-
|
| <nowiki> {{ customerTaxId }} </nowiki>
| tax id of the customer
|-
|
| <nowiki> {{ customerEmail }} </nowiki>
| email of the customer
|-
|
| <nowiki> {{ customerPhone }} </nowiki>
| phone number of the customer
|-
|
| <nowiki> {{ customerAddress }} </nowiki>
| address of the customer
|-
|
| <nowiki> {{ customerZipCode }} </nowiki>
| zip code of the customer
|-
|
| <nowiki> {{ customerCity }} </nowiki>
| city of the customer
|-
|
| <nowiki> {{ totalExtraTaxes }} </nowiki>
| total amount of extra taxes
|-
|
| <nowiki> {{ totalWithoutExtraTaxes }} </nowiki>
| total amount without extra taxes
|-
|
| <nowiki> {{ totalAgreedPrice }} </nowiki>
|
|-
|
| <nowiki> {{ totalPayments }} </nowiki>
|
|-
|
| <nowiki> {{ totalWithExtraTaxes }} </nowiki>
| total amount with extra taxes
|-
|
| <nowiki> {{ balance }} </nowiki>
|
|-
|
| <nowiki> {{ customerCountry }} </nowiki>
| country of the customer
|-
|
| <nowiki> {{ numGuests }} </nowiki>
| number of guests
|-
|
| <nowiki> {{ totalWithoutExtraTaxes }} </nowiki>
| total amount without extra taxes
|-
| idDocTypes
| <nowiki> {{ id }} </nowiki>
| document type id
|-
| idDocTypes
| <nowiki> {{ title }} </nowiki>
| document type title
|-
| sexes
| <nowiki> {{ id }} </nowiki>
| sex id
|-
| sexes
| <nowiki> {{ title }} </nowiki>
| sex title
|-
| guests
| <nowiki> {{ salutationId }} </nowiki>
| salutation type id
|-
| guests
| <nowiki> {{ salutation }} </nowiki>
| salutation type
|-
| guests
| <nowiki> {{ customerLastName }} </nowiki>
| last name of the customer
|-
| guests
| <nowiki> {{ customerLastName2 }} </nowiki>
| middle name of the customer
|-
| guests
| <nowiki> {{ customerFirstName }} </nowiki>
| first name of the customer
|-
| guests
| <nowiki> {{ lastName }} </nowiki>
| last name
|-
| guests
| <nowiki> {{ lastName2 }} </nowiki>
| middle name
|-
| guests
| <nowiki> {{ firstName }} </nowiki>
| first name
|-
| guests
| <nowiki> {{ dateOfBirth }} </nowiki>
| date of birth
|-
| guests
| <nowiki> {{ dateOfBirth2 }} </nowiki>
|
|-
| guests
| <nowiki> {{ nationalityCountryName }} </nowiki>
|
|-
| guests
| <nowiki> {{ idDocType }} </nowiki>
| document type
|-
| guests
| <nowiki> {{ idDocTypeEspana }} </nowiki>
|
|-
| guests
| <nowiki> {{ idDocNumber }} </nowiki>
| document number
|-
| guests
| <nowiki> {{ idDocTitle }} </nowiki>
| document title
|-
| guests
| <nowiki> {{ idDocIssueDate }} </nowiki>
| document issue date
|-
| guests
| <nowiki> {{ idDocIssueDate2 }} </nowiki>
|
|-
| guests
| <nowiki> {{ provinceName }} </nowiki>
| name of the province
|-
| guests
| <nowiki> {{ sex }} </nowiki>
| sex
|-
| guests
| <nowiki> {{ sex2 }} </nowiki>
|
|-
| guests
| <nowiki> {{ checkinDate }} </nowiki>
| date of checking in
|-
| guests
| <nowiki> {{ checkinDate2 }} </nowiki>
|
|-
| guestPairs
| <nowiki> {{ salutationId }} </nowiki>
| salutation type id
|-
| guestPairs
| <nowiki> {{ salutation }} </nowiki>
| salutation type
|-
| guestPairs
| <nowiki> {{ customerLastName }} </nowiki>
| last name of the customer
|-
| guestPairs
| <nowiki> {{ customerLastName2 }} </nowiki>
| middle name of the customer
|-
| guestPairs
| <nowiki> {{ customerFirstName }} </nowiki>
| first name of the customer
|-
| guestPairs
| <nowiki> {{ lastName }} </nowiki>
| last name
|-
| guestPairs
| <nowiki> {{ lastName2 }} </nowiki>
| middle name
|-
| guestPairs
| <nowiki> {{ firstName }} </nowiki>
| first name
|-
| guestPairs
| <nowiki> {{ dateOfBirth }} </nowiki>
| date of birth
|-
| guestPairs
| <nowiki> {{ dateOfBirth2 }} </nowiki>
|
|-
| guestPairs
| <nowiki> {{ nationalityCountryName }} </nowiki>
|
|-
| guestPairs
| <nowiki> {{ idDocType }} </nowiki>
| document type
|-
| guestPairs
| <nowiki> {{ idDocTypeEspana }} </nowiki>
|
|-
| guestPairs
| <nowiki> {{ idDocNumber }} </nowiki>
| document number
|-
| guestPairs
| <nowiki> {{ idDocTitle }} </nowiki>
| document title
|-
| guestPairs
| <nowiki> {{ idDocIssueDate }} </nowiki>
| document issue date
|-
| guestPairs
| <nowiki> {{ idDocIssueDate2 }} </nowiki>
|
|-
| guestPairs
| <nowiki> {{ provinceName }} </nowiki>
| name of the province
|-
| guestPairs
| <nowiki> {{ sex }} </nowiki>
| sex
|-
| guestPairs
| <nowiki> {{ sex2 }} </nowiki>
|
|-
| guestPairs
| <nowiki> {{ checkinDate }} </nowiki>
| date of checking in
|-
| guestPairs
| <nowiki> {{ checkinDate2 }} </nowiki>
|
|-
|
| <nowiki> {{ customerNotes }} </nowiki>
| customer notes
|}

===Folio===
{
:"printdate",
:"customer" : {
::"lastname" : "last name of the customer",
::"firstname" : "first name of the customer",
::"phone" : " ",
::"mobile" : " ",
::"email" : " ",
::"address" : " "
:},
:"reservations" '''[ ]''' : {
::"id" : " ",
::"promocode" : " ",
::"datefrom" : " ",
::"dateto" : " ",
::"roomtype" : " ",
::"room" : " ",
::"price" : " ",
::"tax" : " ",
::"pricewithtax" : " ",
::"numnights" : " ",
::"numadults" : " ",
::"numchildren" : " ",
::"numadultschildren" : " ",
::"reservationdate" : " "
:},
:"roomcharges" '''[ ]''' : {
::"date" : " ",
::"description" : " ",
::"reservationid" : " ",
::"price" : " ",
::"tax" : " ",
::"pricewithtax" : " "
:},
:"roomchargestotals" : {
::"price" : " ",
::"tax" : " ",
::"pricewithtax" : " "
:},
:"extrachargestotals" : {
::"price" : " ",
::"tax" : " ",
::"pricewithtax" : " "
:},
:"paymentstotal" : " ",
:"extracharges" '''[ ]''' : {
::"date" : " ",
::"description" : " ",
::"Quantity" : " ",
::"reservationid" : " ",
::"price" : " ",
::"tax" : " ",
::"pricewithtax" : " ",
::"notes" : " "
:},
:"payments" '''[ ]''' : {
::"date" : " ",
::"method" : " ",
::"reservationid" : " ",
::"amount" : " ",
::"amountCurrency" : " ",
::"notes" : " "
:},
:"balance" : " "
}

===Tax Receipt===

{| class="wikitable"
! parent object
! parent object
! field
! it is populated with
|-
| lines
|
| <nowiki> {{ netSubtotal }}</nowiki>
| the net amount of the subtotal formatted with currency code
|-
| lines
|
| <nowiki> {{ netSubtotalCurrency }}</nowiki>
| currency of the net subtotal
|-
| lines
|
| <nowiki> {{ grossSubtotal }}</nowiki>
| the gross amount of the subtotal formatted with currency code
|-
| lines
|
| <nowiki> {{ grossSubtotalCurrency }}</nowiki>
| currency of the gross subtotal
|-
| lines
|
| <nowiki> {{ serviceStart }}</nowiki>
| starting day of reservation for that particular line of invoice
|-
| lines
|
| <nowiki> {{ serviceEnd }}</nowiki>
| ending day of reservation for that particular line of invoice
|-
| lines
|
| <nowiki> {{ serviceDuration }}</nowiki>
| duration of reservation for that particular line of invoice
|-
| lines
|
| <nowiki> {{ itemType }}</nowiki>
|
|-
| lines
|
| <nowiki> {{ numAdults }}</nowiki>
| number of adults
|-
| lines
|
| <nowiki> {{ numChildren }}</nowiki>
| number of children
|-
| lines
|
| <nowiki> {{ quantity }}</nowiki>
| number of days or items
|-
| lines
|
| <nowiki> {{ itemDescription }}</nowiki>
|
|-
| lines
|
| <nowiki> {{ grossUnitPrice }}</nowiki>
| gross price of the item
|-
| lines
|
| <nowiki> {{ grossUnitPriceCurrency }}</nowiki>
| currency of the gross price
|-
| lines
|
| <nowiki> {{ netUnitPrice }}</nowiki>
| net price of the item
|-
| lines
|
| <nowiki> {{ netUnitPriceCurrency }}</nowiki>
| currency of the net price
|-
| lines
|
| <nowiki> {{ taxes }}</nowiki>
|
|-
| lines
|
| <nowiki> {{ netSubtotalRaw }}</nowiki>
|
|-
| lines
|
| <nowiki> {{ reservationId }}</nowiki>
| Id of the reservation
|-
| lines
|
| <nowiki> {{ extraChargesNotes }}</nowiki>
| notes about extra charges
|-
|
|
| <nowiki> {{ totalNumAdults }}</nowiki>
| the total number of adults in the reservation
|-
|
|
| <nowiki> {{ totalNumChildren }}</nowiki>
| the total number of children in the reservation
|-
|
|
| <nowiki> {{ totalNumPersons }}</nowiki>
| the total number of persons in the reservation
|-
|
|
| <nowiki> {{ totalNet }}</nowiki>
| net amount of reservation
|-
|
|
| <nowiki> {{ totalNetCurrency }}</nowiki>
| currency of net amount of reservation
|-
|
|
| <nowiki> {{ totalGross }}</nowiki>
| gross amount of reservation
|-
|
|
| <nowiki> {{ totalGrossCurrency }}</nowiki>
| currency of the gross amount of reservation
|-
|
|
| <nowiki> {{ totalGrossBefore }}</nowiki>
|
|-
|
|
| <nowiki> {{ totalGrossBeforeCurrency }}</nowiki>
|
|-
|
|
| <nowiki> {{ totalUninvoicedPayments }}</nowiki>
|
|-
|
|
| <nowiki> {{ totalUninvoicedPaymentsCurrency }}</nowiki>
|
|-
|
|
| <nowiki> {{ remainingBalance }}</nowiki>
| remaining balance
|-
|
|
| <nowiki> {{ remainingBalanceCurrency }}</nowiki>
| currency of the remaining balance
|-
|
|
| <nowiki> {{ extraTaxes }}</nowiki>
| extra amount of taxes
|-
|
|
| <nowiki> {{ totalTaxes }}</nowiki>
| total amount of taxes
|-
|
|
| <nowiki> {{ totalTax }}</nowiki>
| total amount of tax
|-
|
|
| <nowiki> {{ totalTaxCurrency }}</nowiki>
| currency of the total amount of tax
|-
|
|
| <nowiki> {{ date }}</nowiki>
|
|-
|
|
| <nowiki> {{ number }}</nowiki>
|
|-
|
|
| <nowiki> {{ numbervalue }}</nowiki>
|
|-
|
|
| <nowiki> {{ series }}</nowiki>
|
|-
|
|
| <nowiki> {{ lastname }}</nowiki>
|
|-
|
|
| <nowiki> {{ firstname }}</nowiki>
|
|-
|
|
| <nowiki> {{ taxid }}</nowiki>
|
|-
|
|
| <nowiki> {{ taxid2 }}</nowiki>
|
|-
|
|
| <nowiki> {{ occupation }}</nowiki>
|
|-
|
|
| <nowiki> {{ address1 }}</nowiki>
|
|-
|
|
| <nowiki> {{ address2 }}</nowiki>
|
|-
|
|
| <nowiki> {{ city }}</nowiki>
|
|-
|
|
| <nowiki> {{ zip }}</nowiki>
|
|-
|
|
| <nowiki> {{ country }}</nowiki>
|
|-
|
|
| <nowiki> {{ rooms }}</nowiki>
|
|-
|
|
| <nowiki> {{ notes }}</nowiki>
|
|-
|
|
| <nowiki> {{ bookingAgencyReferenceCodes }}</nowiki>
|
|-
|
|
| <nowiki> {{ guests }}</nowiki>
|
|-
|
|
| <nowiki> {{ stayFrom }}</nowiki>
|
|-
|
|
| <nowiki> {{ stayTo }}</nowiki>
|
|-
|
|
| <nowiki> {{ referenceInvoiceNumber }}</nowiki>
|
|-
|
|
| <nowiki> {{ referenceInvoiceIssueDate }}</nowiki>
|
|-
|
|
| <nowiki> {{ invoiceNotes }}</nowiki>
|
|-
|
|
| <nowiki> {{ paymentMethod }}</nowiki>
|
|-
|
| reservationNotes
| <nowiki> {{ --- }}</nowiki>
|
|-
|
| payments
| <nowiki> {{ --- }}</nowiki>
|
|-
|
|
| <nowiki> {{ nights }}</nowiki>
|
|}

===Payment Receipt===

{| class="wikitable"
! Field
! it is populated with
|-
| <nowiki>{{date}}</nowiki>
| the current date
|-
| <nowiki>{{number}}</nowiki>
| the next available number of the payment receipt
|-
| <nowiki>{{numbervalue}}</nowiki>
|
|-
| <nowiki>{{series}}</nowiki>
|
|-
| <nowiki>{{lastname}}</nowiki>
| the last name of the customer included in the reservation
|-
| <nowiki>{{firstname}}</nowiki>
| the first name of the customer included in the reservation
|-
| <nowiki>{{reservation.datefrom}}</nowiki>
| the first date of the specific reservation.
|-
| <nowiki>{{reservation.dateto}}</nowiki>
| the last date of the specific reservation.
|-
| <nowiki>{{reservation.nights}}</nowiki>
| the nights included in the specific reservation
|-
| <nowiki>{{reservation.adults}}</nowiki>
| the number of adults included in the specific reservation.
|-
| <nowiki>{{reservation.children}}</nowiki>
| the number of children included in the specific reservation.
|-
| <nowiki>{{reservation.board}}</nowiki>
|
|-
| <nowiki>{{reservation.notes}}</nowiki>
| the reservation notes.
|-
| <nowiki>{{reservation.customernotes}}</nowiki>
| the customer's notes included in the reservation.
|-
| <nowiki>{{reservation.totalprice}}</nowiki>
| the total amount of the reservation.
|-
| <nowiki>{{reservation.roomtype}}</nowiki>
| the type of the room, according to the types that are registered in the system.
|-
| <nowiki>{{amount}}</nowiki>
| the amount of the payment.
|-
| <nowiki>{{paymentmethod}}</nowiki>
| the payment method of the specific payment
|-
| <nowiki>{{notes}}</nowiki>
| notes included in the payment
|-
| <nowiki>{{paymentdate}}</nowiki>
| the date that the payment is registered
|}
== How to add your logo & company info to a template ==

Open the template you want to update by clicking on it and set it in full screen from the following button (so you can edit it easier):

[[File:Unnamed.png|600px]]

To add the logo, you will need to click inside the document where you want to insert the logo.

Then select '''Insert ⇒ Insert Image'''

[[File:Insert image.png|600px]]

In the '''Image list''' field, select the option '''Logo''' and press '''Ok'''.

[[File:Logo insert.png|400px]]

''In case you haven't uploaded the logo in the field '''Basic data''' click here for more information [[http://help.hoteliga.com/en/index.php/Property_Setup Property Setup]]''

On the right of the content you can add your business details.

[[File:Company info.png|600px]]

You will need to repeat the above settings for each template you want to use.

<pre style="color: blue">
For Greek customers do not forget to include the QR code on your billing templates </pre>

''For more information regarding the QR code please click here [[http://help.hoteliga.com/en/index.php/QR_code_myData QR code myData]]''

==OLD CONTENT==

You can easily create beautiful email templates in minutes.

You can create as many templates as you need e.g. 'Confirmation reservation' email, 'Thank you' email etc. and use these from inside the reservation to send dynamic emails to your customers. By using the dynamic emails feature you will save a lot of time in communications with your customers and you will improve customer loyalty.

Below you will find a range of variables that you can use inside the template. By using the variables, you can send relevant and personalized emails to your customers without the need of typing anything manually again and at the same time your emails look personalized as they dynamically generate all information related to your customers’ reservation.

We don't impose any design restrictions.
Got the skills to roll your own email designs? You can create your own HTML template and paste it in templates.
You do not know HTML or how to design an email? No worries, you can use the provided simple to use editor and just type in the text you want.
To create dynamic email templates go to Settings-Templates and click the New template button.

NOTICE: Variables are case sensitive and should be used exactly as they are defined in the system. e.g. {{ firstname }}. Below you will find all variables that can be used in email templates. Copy and paste them in your email templates.

[[File:variables.png]]

[[File:variables_exam.png]]

[[File:variables_exam1.png]]

[[File:variables_exam2.png]]

[[File:variables_exam3.png]]

[[File:variables_exam4.png]]

===HOW-TO's ===
* How to make a small change in an existing template

Templates

2024-02-08T14:26:27Z

Fani: /* How to add your logo & company info to a template */

With templates you can adjust and personalize the view of the following:

* e-mails about reservations (confirmation e-mail, instructions on how to get to the property, "thank you" e-mail etc.)
* Invoices (including receipts, payment receipts, credit invoices)
* Registration card (including similar forms, such as the ones for police authorities)
* Folio
* ...

== Accessing Templates==

Accessing templates can be done through:

'''Options⇒ Settings⇒ Templates'''

[[File:tem_list_en.png]]

In this list, there are some templates already registered by the system. The type of the template is displayed in the 3rd column '''("Type")'''.

'''New template:''' Is used for creating a new template.

'''Show filter:''' Is used for searching templates in the list, using the available filters.

== Creating a New Template ==
A new template can be created by following these steps:

''' Options⇒ Settings⇒ Templates⇒ New template'''

[[File:tem_new_en.png]]

'''1. Title:''' The name of the template should be inserted in this field.

'''2. Template type :''' It defines what kind of template will be created. Further details are included in the table below.

'''3. Language:''' The correct selection of the language ensures that the recipient of the template (invoice, email etc) will understand the content.

'''4. Subject:''' It is valid only in case that a template is used for emails, e.g. "thank you for your stay" etc.

'''5. Content:''' This is the main part of the template. Formatting is possible using the standard formatting buttons like included in Microsoft Word. If the view is limited, the button "full screen" shows a larger view.

'''6. Ok:''' To save the registration.

{| class="wikitable"
! colspan="2" style="text-align: center;" | Template Types
|-
| Reservation
| It is related to a reservation and it is used for emails e.g. confirmation of the reservation,"thank you" e-mail,

instructions how to come to the hotel etc.
|-
| Reservation cancellation
| It is related to a reservation and it is used for emails e.g. confirmation of the cancelled reservation, instructions on deposit refunds etc.
|-
| Invoice
| This is a standard layout with fields that should include specific information for invoicing, e.g. the counter,customer's billing

information, various taxes applied etc.
|-
| Receipt
| This is a similar concept to invoice but used only in Greece. It does not apply to other countries.
|-
| Payment receipt
| This is a similar concept to invoice but used only in Greece. It does not apply to other countries.
|-
| Tax receipt
| This is a similar concept to invoice but used only in Greece for issuing tourism taxes (enviromental tax). It does not apply to other countries.
|-
| Reservation request
| This is related to the e-mail that is automatically generated by the booking engine. It is called "request" because the reservations coming from the

booking engine have to be confirmed by the hotelier or the property manager first.
|-
| Registration card
| This is a kind of form given to the customer to sign and accept the terms of the property e.g. any damage takes place, the customer

is liable for.
|-
| Credit invoice
| It belongs to the invoicing documents used to credit or return money to the customer.
|-
| Credit receipt
| This is a similar concept to credit invoice but used only in Greece. It does not apply to other countries.
|-
| Folio
| It is a hotel business term that includes the total amount of the charges that a customer should pay so far. It is like a proforma

invoice. For example, a customer has scheduled to stay in a hotel for 10 nights and the 5th one he wants to know what is the total

amount he owes for extra charges, minibar etc. This template will include these charges.
|}

==Use of Templates==

===Templates Related to Reservations===

====Reservation====
[[File:tem_res_email_en.png]]

All the "reservation" templates are included in the tab "E-mail" of a reservation window.

When one of them is selected, it is automatically populated by the system with data like the name, address etc.

====Registration Card====
[[File:Tem res reg card en.png]]

After clicking the '''"registration card"''' button the following window opens.

[[File:Tem res reg card 2 en.png]]

All the "registration card" templates are included in this drop-down list.
When one of them is selected, it is automatically populated by the system with the predefined data.

====Folio====
[[File:Tem res folio en.png]]

After clicking the "folio" button the following window opens.

MISSING PHOTO

All the "folio" templates are included in this drop-down list. When one of them is selected, it is automatically populated by the system with the predefined data.

''real folio at the end of the presentation''

====Reservation request====
The "reservation request" template type is used for the e-mails that are sent automatically by the Booking Engine.

They include the reservation information that is useful to the customers.

'''Options⇒ Booking Engine⇒ E-mail'''

[[File:Tem be en.png]]

Every activated language can be connected to various templates. In the example, only the English language is activated, so the respective templates are appeared.

===Templates Related to Invoicing===
The "invoice", "credit invoice" and "receipt" are related to invoicing.

At this step of the invoicing procedure, the system requests the template to be defined.

[[File:Tem credit 1 en.png]]

When the template is selected from the drop-down list, it is automatically populated by the system with the predefined data.

===Templates Related to Payments===

[[File:tem_res_rec_en.png]]

In the tab '''"Payments"''', a payment should be selected '''(1)''' and then the '''"2. Receipt"''' button should be clicked.

[[File:tem_res_rec_2_en.png]]

In this window the system requests the template to be defined.

When a template is selected, it is automatically populated by the system with data like the name, address etc.

This receipt has no legal validity. It is just a proof of receiving money.

==How to Edit the Content of a Template==
The formatting of the template content is possible by using the tools given by the system.

First of all, there are the standard formatting buttons -like included in Microsoft Word- that allow, for example the letters to be bold, the alignment in the center etc. If a user feels comfortable with HTML code, then he/she can go to '''View ⇒ Source Code''' and make any change in the window that opens.

[[File:Source code.png|600px]]

By clicking "Ok" the changes are reflected directly to the template content.

[[File:Source code code.png|600px]]

Every template type has its own family or set of fields that allow the system to retrieve the information needed depending on the case.

For example, in a reservation e-mail, if it is typed:

:"Dear Mr. '''<nowiki>{{firstname}} {{lastname}}</nowiki>''', your reservation is confirmed."

the result can be:

:"Dear Mr. '''Michael Willson''', your reservation is confirmed"

Sometimes, a field can have '''nested''' fields. If a field is followed by a block surrounded with '''curly braces''' ( '''{...}''' ), then, it has nested fields.

In order to access a nested field, dot (.) notation should be used, like in the example below:

:"Dear Mr. '''<nowiki>{{customer.firstname}} {{customer.lastname}}</nowiki>''', your reservation is confirmed."

A field can also represent an array. If a field's name is followed by '''double brackets''', then it is an array of set of other fields, which are listed in the following block denoted by curly braces.

In such cases, we have to use the index and access the '''set of fields'''. Example is given below for accessing price of reservation for Folio.

:"Price of the reservation is '''{{reservations[0].price}}'''"

Note, that every field is followed by a semicolon and the self-description, except for the ones with nested fields.

There are two sets of reservation fields, depending on whether the reservation is single or it's part of a group of reservations:

=== Reservation (Single) ===

{| class="wikitable"
! field
! is populated with
|-
| <nowiki>{{ reservationId }}</nowiki>
| the hoteliga reservation ID, e.g. 2325
|-
| <nowiki>{{ lastname }}</nowiki>
| the last name of the customer, e.g. "Willson"
|-
| <nowiki>{{ firstname }}</nowiki>
| the first name of the customer, e.g. "Michael"
|-
| <nowiki>{{ datefrom }}</nowiki>
| the arrival date of the reservation, e.g. 24/08/2017. Date formatting will follow regional settings
|-
| <nowiki>{{ dateto }}</nowiki>
| the departure date of the reservation, e.g. 31/08/2017. Date formatting will follow regional settings
|-
| <nowiki>{{ nights }}</nowiki>
| the number of the total nights registered in the reservation, e.g. 7
|-
| <nowiki>{{ adults }}</nowiki>
| the number of the adults registered in the reservation, e.g. 2
|-
| <nowiki>{{ children }}</nowiki>
| the number of the children registered in the reservation, e.g. 2
|-
| <nowiki>{{ board }}</nowiki>
| the localized description of the board, based on the template language
|-
| <nowiki>{{ totalprice }}</nowiki>
| the total price of the reservation in the property's currency, e.g. 448,00 EUR
|-
| <nowiki>{{ balance }}</nowiki>
| the balance of the reservation in the property's currency, e.g. 368,00 EUR
|-
| <nowiki>{{ roomtype }}</nowiki>
| the title of the room type, based on the template language
|-
| <nowiki>{{ roomtitle }}</nowiki>
| the title of the room
|-
| <nowiki>{{ notes }}</nowiki>
| notes about the reservation
|-
| <nowiki>{{ customernotes }}</nowiki>
| notes about the customer
|-
| <nowiki>{{ bookingagencytitle }}</nowiki>
| the title of the booking agency
|-
| <nowiki>{{ bookingagencycode }}</nowiki>
| the booking agency code
|-
| <nowiki>{{ allPlannedPayments }}</nowiki>
| the list of all planned payments in the reservation
|-
| <nowiki>{{ totalPlannedPayments }}</nowiki>
| the total amount of the planned payments in the reservation
|}

=== Reservation (Group) ===

{| class="wikitable"
! field
! is populated with
|-
| <nowiki>{{ lastname }}</nowiki>
| the last name of the customer, e.g. "Willson"
|-
| <nowiki>{{ firstname }}</nowiki>
| the first name of the customer, e.g. "Michael"
|-
| <nowiki>{{ customernotes }}</nowiki>
| ...
|-
| <nowiki>{{ bookingagencytitle }}</nowiki>
| ...
|-
| <nowiki>{{ bookingagencycode }}</nowiki>
| ...
|-
| <nowiki>{{ totalpricegroup }}</nowiki>
| ...
|-
| <nowiki>{{ balancegroup }}</nowiki>
| ...
|-
| <nowiki>{{ reservations }}</nowiki>
| ...
|-
| <nowiki>{{ allPlannedPayments }}</nowiki>
| the list of all planned payments in the group
|-
| <nowiki>{{ totalPlannedPayments }}</nowiki>
| the total amount of the planned payments in the group
|}

===Invoice===
{| class="wikitable"
! parent object
! parent object
! field
! it is populated with
|-
| lines
|
| <nowiki>{{ netSubtotal }}</nowiki>
| the net amount of the subtotal formatted with currency code
|-
| lines
|
| <nowiki> {{ netSubtotalCurrency }}</nowiki>
|
|-
| lines
|
| <nowiki>{{ grossSubtotal }}</nowiki>
| the gross amount of the subtotal formatted with currency code
|-
| lines
|
| <nowiki>{{ grossSubtotalCurrency }}</nowiki>
|
|-
| lines
|
| <nowiki>{{ serviceStart }}</nowiki>
| starting day of reservation for that particular line of invoice
|-
| lines
|
| <nowiki>{{ serviceEnd }}</nowiki>
| ending day of reservation for that particular line of invoice
|-
| lines
|
| <nowiki>{{ serviceDuration }}</nowiki>
| duration of reservation for that particular line of invoice
|-
| lines
|
| <nowiki>{{ itemType }}</nowiki>
|
|-
| lines
|
| <nowiki>{{ numAdults }}</nowiki>
| number of adults for this particular line of invoice
|-
| lines
|
| <nowiki>{{ numChildren }}</nowiki>
| number of children for this particular line of invoice
|-
| lines
|
| <nowiki>{{ quantity }}</nowiki>
| number of days or items for this particular line of invoice
|-
| lines
|
| <nowiki>{{ itemDescription }}</nowiki>
|
|-
| lines
|
| <nowiki>{{ grossUnitPrice }}</nowiki>
| gross price of the item
|-
| lines
|
| <nowiki>{{ grossUnitPriceCurrency }}</nowiki>
|
|-
| lines
|
| <nowiki>{{ netUnitPrice }}</nowiki>
| net price of the item
|-
| lines
|
| <nowiki>{{ netUnitPriceCurrency }}</nowiki>
|
|-
| lines
| taxes
| <nowiki>{{ percentage }}</nowiki>
| amount of tax in percentage
|-
| lines
| taxes
| <nowiki>{{ amount}}</nowiki>
|
|-
| lines
| taxes
| <nowiki>{{ amountCurrency }}</nowiki>
|
|-
| lines
| taxes
| <nowiki>{{ breakdown }}</nowiki>
|
|-
| lines
| taxes
| <nowiki>{{ rawAmount }}</nowiki>
|
|-
| lines
|
| <nowiki>{{ netSubtotalRaw }}</nowiki>
|
|-
| lines
|
| <nowiki>{{ reservationId }}</nowiki>
| Id of the reservation
|-
|
|
| <nowiki>{{ totalNumAdults }}</nowiki>
| the total number of adults in the reservation
|-
|
|
| <nowiki>{{ totalNumChildren }}</nowiki>
| the total number of children in the reservation
|-
|
|
| <nowiki>{{ totalNumPersons }}</nowiki>
| the total number of persons in the reservation
|-
|
|
| <nowiki>{{ totalNet }}</nowiki>
| net amount of reservation
|-
|
|
| <nowiki>{{ totalNetCurrency }}</nowiki>
|
|-
|
|
| <nowiki>{{ totalGross }}</nowiki>
| gross amount of reservation
|-
|
|
| <nowiki>{{ totalGrossCurrency }}</nowiki>
|
|-
|
|
| <nowiki>{{ totalGrossBefore }}</nowiki>
|
|-
|
|
| <nowiki>{{ totalGrossBeforeCurrency }}</nowiki>
|
|-
|
|
| <nowiki>{{ totalUninvoicedPayments }}</nowiki>
|
|-
|
|
| <nowiki>{{ totalUninvoicedPaymentsCurrency }}</nowiki>
|
|-
|
|
| <nowiki>{{ remainingBalance }}</nowiki>
|
|-
|
|
| <nowiki>{{ remainingBalanceCurrency }}</nowiki>
|
|-
|
|
| <nowiki>{{ extraTaxes }}</nowiki>
|
|-
| totalTaxes
|
| <nowiki>{{ percentage }}</nowiki>
|
|-
| totalTaxes
|
| <nowiki>{{ amount }}</nowiki>
|
|-
| totalTaxes
|
| <nowiki>{{ amountCurrency }}</nowiki>
|
|-
| totalTaxes
|
| <nowiki>{{ title }}</nowiki>
|
|-
| totalTaxes
|
| <nowiki>{{ breakdown }}</nowiki>
|
|-
| totalTaxes
|
| <nowiki>{{ rawAmount }}</nowiki>
|
|-
|
|
| <nowiki>{{ totalTax }}</nowiki>
|
|-
|
|
| <nowiki>{{ totalTaxCurrency }}</nowiki>
|
|-
|
|
| <nowiki>{{ date }}</nowiki>
|
|-
|
|
| <nowiki>{{ number }}</nowiki>
|
|-
|
|
| <nowiki>{{ numbervalue }}</nowiki>
|
|-
|
|
| <nowiki>{{ series }}</nowiki>
|
|-
|
|
| <nowiki>{{ lastname }}</nowiki>
|
|-
|
|
| <nowiki>{{ firstname }}</nowiki>
|
|-
|
|
| <nowiki>{{ taxid }}</nowiki>
|
|-
|
|
| <nowiki>{{ taxid2 }}</nowiki>
|
|-
|
|
| <nowiki>{{ occupation }}</nowiki>
|
|-
|
|
| <nowiki>{{ address1 }}</nowiki>
|
|-
|
|
| <nowiki>{{ address2 }}</nowiki>
|
|-
|
|
| <nowiki>{{ city }}</nowiki>
|
|-
|
|
| <nowiki>{{ zip }}</nowiki>
|
|-
|
|
| <nowiki>{{ country }}</nowiki>
|
|-
|
|
| <nowiki>{{ rooms }}</nowiki>
|
|-
|
|
| <nowiki>{{ notes }}</nowiki>
|
|-
|
|
| <nowiki>{{ bookingAgencyReferenceCodes }}</nowiki>
|
|-
|
|
| <nowiki>{{ guests }}</nowiki>
|
|-
|
|
| <nowiki>{{ stayFrom }}</nowiki>
|
|-
|
|
| <nowiki>{{ stayTo }}</nowiki>
|
|}

===Registration Card===

{| class="wikitable"
! parent object
! field
! it is populated with
|-
|
| <nowiki> {{ todayDateEspanol }} </nowiki>
|
|-
|
| <nowiki> {{ todayHourEspanol }} </nowiki>
|
|-
|
| <nowiki> {{ hotelInternationalTitle }} </nowiki>
|
|-
|
| <nowiki> {{ hotelDomesticTitle }} </nowiki>
|
|-
|
| <nowiki> {{ reservationId }} </nowiki>
| Id of the reservation
|-
|
| <nowiki> {{ arrivalDate }} </nowiki>
| date of arrival
|-
|
| <nowiki> {{ departureDate }} </nowiki>
| date of departure
|-
|
| <nowiki> {{ numAdults }} </nowiki>
| number of adults
|-
|
| <nowiki> {{ numChildren }} </nowiki>
| number of children
|-
|
| <nowiki> {{ boardTitle }} </nowiki>
|
|-
|
| <nowiki> {{ bookingAgencyReferenceCode }} </nowiki>
| reference code of the booking agency
|-
|
| <nowiki> {{ bookingAgencyTitle }} </nowiki>
| title of the booking agency
|-
|
| <nowiki> {{ roomTitle }} </nowiki>
| title of the room
|-
|
| <nowiki> {{ roomTypeTitle }} </nowiki>
| title of the room type
|-
|
| <nowiki> {{ customerFirstName }} </nowiki>
| first name of the customer
|-
|
| <nowiki> {{ customerLastName }} </nowiki>
| last name of the customer
|-
|
| <nowiki> {{ reservationNotes }} </nowiki>
| notes about reservation
|-
|
| <nowiki> {{ customerTaxId }} </nowiki>
| tax id of the customer
|-
|
| <nowiki> {{ customerEmail }} </nowiki>
| email of the customer
|-
|
| <nowiki> {{ customerPhone }} </nowiki>
| phone number of the customer
|-
|
| <nowiki> {{ customerAddress }} </nowiki>
| address of the customer
|-
|
| <nowiki> {{ customerZipCode }} </nowiki>
| zip code of the customer
|-
|
| <nowiki> {{ customerCity }} </nowiki>
| city of the customer
|-
|
| <nowiki> {{ totalExtraTaxes }} </nowiki>
| total amount of extra taxes
|-
|
| <nowiki> {{ totalWithoutExtraTaxes }} </nowiki>
| total amount without extra taxes
|-
|
| <nowiki> {{ totalAgreedPrice }} </nowiki>
|
|-
|
| <nowiki> {{ totalPayments }} </nowiki>
|
|-
|
| <nowiki> {{ totalWithExtraTaxes }} </nowiki>
| total amount with extra taxes
|-
|
| <nowiki> {{ balance }} </nowiki>
|
|-
|
| <nowiki> {{ customerCountry }} </nowiki>
| country of the customer
|-
|
| <nowiki> {{ numGuests }} </nowiki>
| number of guests
|-
|
| <nowiki> {{ totalWithoutExtraTaxes }} </nowiki>
| total amount without extra taxes
|-
| idDocTypes
| <nowiki> {{ id }} </nowiki>
| document type id
|-
| idDocTypes
| <nowiki> {{ title }} </nowiki>
| document type title
|-
| sexes
| <nowiki> {{ id }} </nowiki>
| sex id
|-
| sexes
| <nowiki> {{ title }} </nowiki>
| sex title
|-
| guests
| <nowiki> {{ salutationId }} </nowiki>
| salutation type id
|-
| guests
| <nowiki> {{ salutation }} </nowiki>
| salutation type
|-
| guests
| <nowiki> {{ customerLastName }} </nowiki>
| last name of the customer
|-
| guests
| <nowiki> {{ customerLastName2 }} </nowiki>
| middle name of the customer
|-
| guests
| <nowiki> {{ customerFirstName }} </nowiki>
| first name of the customer
|-
| guests
| <nowiki> {{ lastName }} </nowiki>
| last name
|-
| guests
| <nowiki> {{ lastName2 }} </nowiki>
| middle name
|-
| guests
| <nowiki> {{ firstName }} </nowiki>
| first name
|-
| guests
| <nowiki> {{ dateOfBirth }} </nowiki>
| date of birth
|-
| guests
| <nowiki> {{ dateOfBirth2 }} </nowiki>
|
|-
| guests
| <nowiki> {{ nationalityCountryName }} </nowiki>
|
|-
| guests
| <nowiki> {{ idDocType }} </nowiki>
| document type
|-
| guests
| <nowiki> {{ idDocTypeEspana }} </nowiki>
|
|-
| guests
| <nowiki> {{ idDocNumber }} </nowiki>
| document number
|-
| guests
| <nowiki> {{ idDocTitle }} </nowiki>
| document title
|-
| guests
| <nowiki> {{ idDocIssueDate }} </nowiki>
| document issue date
|-
| guests
| <nowiki> {{ idDocIssueDate2 }} </nowiki>
|
|-
| guests
| <nowiki> {{ provinceName }} </nowiki>
| name of the province
|-
| guests
| <nowiki> {{ sex }} </nowiki>
| sex
|-
| guests
| <nowiki> {{ sex2 }} </nowiki>
|
|-
| guests
| <nowiki> {{ checkinDate }} </nowiki>
| date of checking in
|-
| guests
| <nowiki> {{ checkinDate2 }} </nowiki>
|
|-
| guestPairs
| <nowiki> {{ salutationId }} </nowiki>
| salutation type id
|-
| guestPairs
| <nowiki> {{ salutation }} </nowiki>
| salutation type
|-
| guestPairs
| <nowiki> {{ customerLastName }} </nowiki>
| last name of the customer
|-
| guestPairs
| <nowiki> {{ customerLastName2 }} </nowiki>
| middle name of the customer
|-
| guestPairs
| <nowiki> {{ customerFirstName }} </nowiki>
| first name of the customer
|-
| guestPairs
| <nowiki> {{ lastName }} </nowiki>
| last name
|-
| guestPairs
| <nowiki> {{ lastName2 }} </nowiki>
| middle name
|-
| guestPairs
| <nowiki> {{ firstName }} </nowiki>
| first name
|-
| guestPairs
| <nowiki> {{ dateOfBirth }} </nowiki>
| date of birth
|-
| guestPairs
| <nowiki> {{ dateOfBirth2 }} </nowiki>
|
|-
| guestPairs
| <nowiki> {{ nationalityCountryName }} </nowiki>
|
|-
| guestPairs
| <nowiki> {{ idDocType }} </nowiki>
| document type
|-
| guestPairs
| <nowiki> {{ idDocTypeEspana }} </nowiki>
|
|-
| guestPairs
| <nowiki> {{ idDocNumber }} </nowiki>
| document number
|-
| guestPairs
| <nowiki> {{ idDocTitle }} </nowiki>
| document title
|-
| guestPairs
| <nowiki> {{ idDocIssueDate }} </nowiki>
| document issue date
|-
| guestPairs
| <nowiki> {{ idDocIssueDate2 }} </nowiki>
|
|-
| guestPairs
| <nowiki> {{ provinceName }} </nowiki>
| name of the province
|-
| guestPairs
| <nowiki> {{ sex }} </nowiki>
| sex
|-
| guestPairs
| <nowiki> {{ sex2 }} </nowiki>
|
|-
| guestPairs
| <nowiki> {{ checkinDate }} </nowiki>
| date of checking in
|-
| guestPairs
| <nowiki> {{ checkinDate2 }} </nowiki>
|
|-
|
| <nowiki> {{ customerNotes }} </nowiki>
| customer notes
|}

===Folio===
{
:"printdate",
:"customer" : {
::"lastname" : "last name of the customer",
::"firstname" : "first name of the customer",
::"phone" : " ",
::"mobile" : " ",
::"email" : " ",
::"address" : " "
:},
:"reservations" '''[ ]''' : {
::"id" : " ",
::"promocode" : " ",
::"datefrom" : " ",
::"dateto" : " ",
::"roomtype" : " ",
::"room" : " ",
::"price" : " ",
::"tax" : " ",
::"pricewithtax" : " ",
::"numnights" : " ",
::"numadults" : " ",
::"numchildren" : " ",
::"numadultschildren" : " ",
::"reservationdate" : " "
:},
:"roomcharges" '''[ ]''' : {
::"date" : " ",
::"description" : " ",
::"reservationid" : " ",
::"price" : " ",
::"tax" : " ",
::"pricewithtax" : " "
:},
:"roomchargestotals" : {
::"price" : " ",
::"tax" : " ",
::"pricewithtax" : " "
:},
:"extrachargestotals" : {
::"price" : " ",
::"tax" : " ",
::"pricewithtax" : " "
:},
:"paymentstotal" : " ",
:"extracharges" '''[ ]''' : {
::"date" : " ",
::"description" : " ",
::"Quantity" : " ",
::"reservationid" : " ",
::"price" : " ",
::"tax" : " ",
::"pricewithtax" : " ",
::"notes" : " "
:},
:"payments" '''[ ]''' : {
::"date" : " ",
::"method" : " ",
::"reservationid" : " ",
::"amount" : " ",
::"amountCurrency" : " ",
::"notes" : " "
:},
:"balance" : " "
}

===Tax Receipt===

{| class="wikitable"
! parent object
! parent object
! field
! it is populated with
|-
| lines
|
| <nowiki> {{ netSubtotal }}</nowiki>
| the net amount of the subtotal formatted with currency code
|-
| lines
|
| <nowiki> {{ netSubtotalCurrency }}</nowiki>
| currency of the net subtotal
|-
| lines
|
| <nowiki> {{ grossSubtotal }}</nowiki>
| the gross amount of the subtotal formatted with currency code
|-
| lines
|
| <nowiki> {{ grossSubtotalCurrency }}</nowiki>
| currency of the gross subtotal
|-
| lines
|
| <nowiki> {{ serviceStart }}</nowiki>
| starting day of reservation for that particular line of invoice
|-
| lines
|
| <nowiki> {{ serviceEnd }}</nowiki>
| ending day of reservation for that particular line of invoice
|-
| lines
|
| <nowiki> {{ serviceDuration }}</nowiki>
| duration of reservation for that particular line of invoice
|-
| lines
|
| <nowiki> {{ itemType }}</nowiki>
|
|-
| lines
|
| <nowiki> {{ numAdults }}</nowiki>
| number of adults
|-
| lines
|
| <nowiki> {{ numChildren }}</nowiki>
| number of children
|-
| lines
|
| <nowiki> {{ quantity }}</nowiki>
| number of days or items
|-
| lines
|
| <nowiki> {{ itemDescription }}</nowiki>
|
|-
| lines
|
| <nowiki> {{ grossUnitPrice }}</nowiki>
| gross price of the item
|-
| lines
|
| <nowiki> {{ grossUnitPriceCurrency }}</nowiki>
| currency of the gross price
|-
| lines
|
| <nowiki> {{ netUnitPrice }}</nowiki>
| net price of the item
|-
| lines
|
| <nowiki> {{ netUnitPriceCurrency }}</nowiki>
| currency of the net price
|-
| lines
|
| <nowiki> {{ taxes }}</nowiki>
|
|-
| lines
|
| <nowiki> {{ netSubtotalRaw }}</nowiki>
|
|-
| lines
|
| <nowiki> {{ reservationId }}</nowiki>
| Id of the reservation
|-
| lines
|
| <nowiki> {{ extraChargesNotes }}</nowiki>
| notes about extra charges
|-
|
|
| <nowiki> {{ totalNumAdults }}</nowiki>
| the total number of adults in the reservation
|-
|
|
| <nowiki> {{ totalNumChildren }}</nowiki>
| the total number of children in the reservation
|-
|
|
| <nowiki> {{ totalNumPersons }}</nowiki>
| the total number of persons in the reservation
|-
|
|
| <nowiki> {{ totalNet }}</nowiki>
| net amount of reservation
|-
|
|
| <nowiki> {{ totalNetCurrency }}</nowiki>
| currency of net amount of reservation
|-
|
|
| <nowiki> {{ totalGross }}</nowiki>
| gross amount of reservation
|-
|
|
| <nowiki> {{ totalGrossCurrency }}</nowiki>
| currency of the gross amount of reservation
|-
|
|
| <nowiki> {{ totalGrossBefore }}</nowiki>
|
|-
|
|
| <nowiki> {{ totalGrossBeforeCurrency }}</nowiki>
|
|-
|
|
| <nowiki> {{ totalUninvoicedPayments }}</nowiki>
|
|-
|
|
| <nowiki> {{ totalUninvoicedPaymentsCurrency }}</nowiki>
|
|-
|
|
| <nowiki> {{ remainingBalance }}</nowiki>
| remaining balance
|-
|
|
| <nowiki> {{ remainingBalanceCurrency }}</nowiki>
| currency of the remaining balance
|-
|
|
| <nowiki> {{ extraTaxes }}</nowiki>
| extra amount of taxes
|-
|
|
| <nowiki> {{ totalTaxes }}</nowiki>
| total amount of taxes
|-
|
|
| <nowiki> {{ totalTax }}</nowiki>
| total amount of tax
|-
|
|
| <nowiki> {{ totalTaxCurrency }}</nowiki>
| currency of the total amount of tax
|-
|
|
| <nowiki> {{ date }}</nowiki>
|
|-
|
|
| <nowiki> {{ number }}</nowiki>
|
|-
|
|
| <nowiki> {{ numbervalue }}</nowiki>
|
|-
|
|
| <nowiki> {{ series }}</nowiki>
|
|-
|
|
| <nowiki> {{ lastname }}</nowiki>
|
|-
|
|
| <nowiki> {{ firstname }}</nowiki>
|
|-
|
|
| <nowiki> {{ taxid }}</nowiki>
|
|-
|
|
| <nowiki> {{ taxid2 }}</nowiki>
|
|-
|
|
| <nowiki> {{ occupation }}</nowiki>
|
|-
|
|
| <nowiki> {{ address1 }}</nowiki>
|
|-
|
|
| <nowiki> {{ address2 }}</nowiki>
|
|-
|
|
| <nowiki> {{ city }}</nowiki>
|
|-
|
|
| <nowiki> {{ zip }}</nowiki>
|
|-
|
|
| <nowiki> {{ country }}</nowiki>
|
|-
|
|
| <nowiki> {{ rooms }}</nowiki>
|
|-
|
|
| <nowiki> {{ notes }}</nowiki>
|
|-
|
|
| <nowiki> {{ bookingAgencyReferenceCodes }}</nowiki>
|
|-
|
|
| <nowiki> {{ guests }}</nowiki>
|
|-
|
|
| <nowiki> {{ stayFrom }}</nowiki>
|
|-
|
|
| <nowiki> {{ stayTo }}</nowiki>
|
|-
|
|
| <nowiki> {{ referenceInvoiceNumber }}</nowiki>
|
|-
|
|
| <nowiki> {{ referenceInvoiceIssueDate }}</nowiki>
|
|-
|
|
| <nowiki> {{ invoiceNotes }}</nowiki>
|
|-
|
|
| <nowiki> {{ paymentMethod }}</nowiki>
|
|-
|
| reservationNotes
| <nowiki> {{ --- }}</nowiki>
|
|-
|
| payments
| <nowiki> {{ --- }}</nowiki>
|
|-
|
|
| <nowiki> {{ nights }}</nowiki>
|
|}

===Payment Receipt===

{| class="wikitable"
! Field
! it is populated with
|-
| <nowiki>{{date}}</nowiki>
| the current date
|-
| <nowiki>{{number}}</nowiki>
| the next available number of the payment receipt
|-
| <nowiki>{{numbervalue}}</nowiki>
|
|-
| <nowiki>{{series}}</nowiki>
|
|-
| <nowiki>{{lastname}}</nowiki>
| the last name of the customer included in the reservation
|-
| <nowiki>{{firstname}}</nowiki>
| the first name of the customer included in the reservation
|-
| <nowiki>{{reservation.datefrom}}</nowiki>
| the first date of the specific reservation.
|-
| <nowiki>{{reservation.dateto}}</nowiki>
| the last date of the specific reservation.
|-
| <nowiki>{{reservation.nights}}</nowiki>
| the nights included in the specific reservation
|-
| <nowiki>{{reservation.adults}}</nowiki>
| the number of adults included in the specific reservation.
|-
| <nowiki>{{reservation.children}}</nowiki>
| the number of children included in the specific reservation.
|-
| <nowiki>{{reservation.board}}</nowiki>
|
|-
| <nowiki>{{reservation.notes}}</nowiki>
| the reservation notes.
|-
| <nowiki>{{reservation.customernotes}}</nowiki>
| the customer's notes included in the reservation.
|-
| <nowiki>{{reservation.totalprice}}</nowiki>
| the total amount of the reservation.
|-
| <nowiki>{{reservation.roomtype}}</nowiki>
| the type of the room, according to the types that are registered in the system.
|-
| <nowiki>{{amount}}</nowiki>
| the amount of the payment.
|-
| <nowiki>{{paymentmethod}}</nowiki>
| the payment method of the specific payment
|-
| <nowiki>{{notes}}</nowiki>
| notes included in the payment
|-
| <nowiki>{{paymentdate}}</nowiki>
| the date that the payment is registered
|}
== How to add your logo & company info to a template ==

Open the template you want to update by clicking on it and set it in full screen from the following button (so you can edit it easier):

[[File:Unnamed.png|600px]]

To add the logo, you will need to click inside the document where you want to insert the logo.

Then select '''Insert ⇒ Insert Image'''

[[File:Insert image.png|600px]]

In the '''Image list''' field, select the option '''Logo''' and press '''Ok'''.

[[File:Logo insert.png|400px]]

''In case you haven't uploaded the logo in the field '''Basic data''' click here for more information [[http://help.hoteliga.com/en/index.php/Property_Setup Property Setup]]''

On the right of the content you can add your business details.

[[File:Company info.png|600px]]

You will need to repeat the above settings for each template you want to use.

<pre style="color: blue">
For Greek customers do not forget to include the QR code on your billing templates </pre>

''For more info regarding the QR code please click here [[http://help.hoteliga.com/en/index.php/QR_code_myData QR code myData]]''

==OLD CONTENT==

You can easily create beautiful email templates in minutes.

You can create as many templates as you need e.g. 'Confirmation reservation' email, 'Thank you' email etc. and use these from inside the reservation to send dynamic emails to your customers. By using the dynamic emails feature you will save a lot of time in communications with your customers and you will improve customer loyalty.

Below you will find a range of variables that you can use inside the template. By using the variables, you can send relevant and personalized emails to your customers without the need of typing anything manually again and at the same time your emails look personalized as they dynamically generate all information related to your customers’ reservation.

We don't impose any design restrictions.
Got the skills to roll your own email designs? You can create your own HTML template and paste it in templates.
You do not know HTML or how to design an email? No worries, you can use the provided simple to use editor and just type in the text you want.
To create dynamic email templates go to Settings-Templates and click the New template button.

NOTICE: Variables are case sensitive and should be used exactly as they are defined in the system. e.g. {{ firstname }}. Below you will find all variables that can be used in email templates. Copy and paste them in your email templates.

[[File:variables.png]]

[[File:variables_exam.png]]

[[File:variables_exam1.png]]

[[File:variables_exam2.png]]

[[File:variables_exam3.png]]

[[File:variables_exam4.png]]

===HOW-TO's ===
* How to make a small change in an existing template